No.319 Zhongxing West Street, Xindu District, Xingtai, Hebei, 054000, ChinaView Hotel Details
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Chenguang Hotel Guest Reviews
4.1/5
223 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(223)
Positive reviews(190)
Reviews with photos/video(20)
Friendly owner(28)
Classy environment(18)
Great value for money(17)
Easy to get around(6)
Great location(5)
Would stay again(4)
Convenient parking(4)
Average lighting(2)
Negative reviews(33)
Guest User
Budget Room (2 beds) (Building b)
Stayed in Feb 2024
Business travelers
9 review
3.7/5
Posted on Mar 4, 2024
Building B is too old. Water pressure is to low, having shower is difficult. Rooms need a serious renovation and maintenance.
macfic
Budget Room (2 beds) (Building b)
Stayed in May 2024
Business travelers
12 review
4.2/5
Very Good
Posted on May 16, 2024
Pleasant experience. Air conditioning needs to be better, rest all good!
Vikas Kumar
Budget Room (2 beds) (Building b)
Stayed in Nov 2023
Business travelers
289 review
5.0/5
Outstanding
Posted on Nov 16, 2023
Good Hotel, location is good
Neat and Clean
Front desk staff is Very kind
Price is Very good
Foreigners are allowed
Most Recommend
王小南
Superior Twin Room (Villa A)
Stayed in Mar 2024
Business travelers
44 review
5.0/5
Outstanding
Posted on May 8, 2024
Good resepsionis ThanKs u for accetion ☺️
YOUSEF IBRAHIM
Budget Room (Double bed) (Building b)
Stayed in Jul 2023
Business travelers
3 review
1.0/5
Posted on Aug 2, 2023
Worst hotel in all of Beijing
AJ_Ambroze
Budget Room (Double bed) (Building b)
Stayed in Dec 2023
Business travelers
10 review
4.5/5
Great
Posted on Dec 18, 2023
Nice locations
SHEIK IBRAHIM A
Budget Room (Double bed) (Building b)
Stayed in Aug 2023
Business travelers
8 review
4.2/5
Very Good
Posted on Aug 20, 2023
Good stay
Shengxiluodeyingzi
Budget Room (2 beds) (Building b)
Stayed in Apr 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on Apr 4, 2024
1. Room facilities:
- The room is spacious and bright, with all the necessary facilities, and it is very comfortable to stay.
- The bedding is comfortable, the bathroom is clean and tidy, and the overall environment makes people feel relaxed.
2. Hygiene:
- The hotel's hygiene is very good, which makes people feel at ease.
- It can be seen that the cleaning work is done very carefully and everywhere is very clean.
3. Cost-effectiveness:
- The price is reasonable, the cost-effectiveness is very high, and it is worth the money.
- At this price, the services and facilities provided are very good.
4. Other advantages:
- The hotel's gym is well-equipped and meets my exercise needs.
- The hotel's swimming pool is very clean and the environment is also very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for visiting Chenguang Hotel and giving us a five-star rating. Your recognition is our goal and motivation. Attentive service, smiling hospitality, and comfort and cleanliness are the service concepts of Chenguang Hotel. We look forward to meeting you again at Chenguang Hotel! I wish you a smooth work and a happy life!
Jeremy_Chiang
Budget Room (Double bed) (Building b)
Stayed in Jan 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Jan 22, 2024
I booked it for my family and stayed there for two consecutive days. The four-star hotel has a very grand appearance and a rich breakfast. The price-performance ratio is really great. I will definitely stay here next time I come to Xingtai.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for visiting Chenguang Hotel and giving your five-star praise. Your recognition is our goal and motivation. Service with heart, hospitality with a smile, comfort and cleanliness are the service concepts of Chenguang Hotel. We look forward to seeing you at Chenguang Hotel again! Good luck with your work! Happy life!
little flower007
Standard Twin Room (Villa B)
Stayed in May 2024
Family
15 review
1.8/5
Posted on May 3, 2024
The room facilities are outdated, the windows cannot be opened, the bedding is not clean, the service is not ideal, and the experience is not good.
Original TextTranslated by Google
Anonymous User
Family Room (Building a)
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 17, 2024
I stayed here when I went back to Xingtai to visit relatives these two days. The location is convenient, the service is friendly, and the price-performance ratio is high.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for visiting Chenguang Hotel and giving us a five-star rating. Your recognition is our goal and motivation. Attentive service, smiling hospitality, comfort and cleanliness are the service concepts of Chenguang Hotel. We look forward to meeting you again at Chenguang Hotel! I wish you a smooth work and a happy life!
Guest User
Budget Room (Double bed) (Building b)
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 15, 2023
Hygiene: Clean and tidy
Environment: Beautiful
Original TextTranslated by Google
Response from Property: Dear guests, thank you for visiting Chenguang Hotel and giving us a five-star rating. Your recognition is our goal and motivation. Attentive service, smiling hospitality, and comfort and cleanliness are the service concepts of Chenguang Hotel. We look forward to meeting you again at Chenguang Hotel! I wish you a smooth work and a happy life!
JustinXue
Budget Room (Double bed) (Building b)
Stayed in Jun 2023
Business travelers
176 review
5.0/5
Outstanding
Posted on Jun 5, 2023
Convenient location, high-end hotel, also gave a free foot bath coupon Hotel restaurant is also very good
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for taking the time out of your busy schedule to give us your high evaluation and recognition. We will continue to provide high-quality and satisfactory services to every family member who comes to our store. We look forward to your visit again and wish you all the best in your work!
Guest User
Deluxe Double Room (Villa A)
Stayed in Nov 2023
Business travelers
17 review
4.2/5
Very Good
Posted on Nov 28, 2023
The hotel has a good location and is very prosperous. It is about 1 km away from Beiguo Mall.
The hotel room is spacious and has plenty of sunlight.
The hand-held shower in the hotel bathroom is so powerful that it hurts your body. If you want to take a hot shower, you have to turn on the cold water 15 minutes in advance and wait until it warms up before going in to wash. The double bed room in this hotel is for one person by default and only provides one bath towel. If you need it again, you have to call and ask for it, but toiletries, slippers, and pillows are all provided for two people.
Original TextTranslated by Google
Response from Property: Dear guest: It is a pity that your expectations were not met during your stay in the hotel. If you have any problems with the facilities and equipment in the room, you can call the staff at any time. We will solve the problem for you 24 hours a day. We apologize for the inconvenience caused to you. deeply apologise. I wish you success in your work and look forward to your visit again!
Guest User
Family Room (Building a)
Stayed in Oct 2023
Other
1 review
1.0/5
Posted on Oct 22, 2023
This time I had an extremely bad experience staying in a hotel. They charged 50 cents for each paper cup. I used my points to purchase a late check-out until 2 p.m. However, when I went up to get something after 1 p.m., the room card didn't work. I had to ask the front desk to try it again. After checking in, I found that the room had been cleaned and ready for the next guest, and all the previous things had been cleared away. When arguing with the housekeeping and front desk staff, they would only make excuses, let alone sincere apologies. It seems that they have become accustomed to doing this...
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and sharing your stay experience. We are sorry to have brought you a bad experience during your stay. The hotel will check and carefully improve all problems encountered during your stay. I believe you will have a better stay experience next time you check in. We look forward to your visit again and wish you a happy life!