Hampton by Hilton  Xining Kunlun Road

Hampton by Hilton Xining Kunlun Road Reviews

Hampton by Hilton Xining Kunlun Road

No.191 Kunlun East Road, Chengdong District, Xining, Qinghai, ChinaView Hotel Details
Hampton by Hilton  Xining Kunlun Road
Hampton by Hilton  Xining Kunlun RoadHampton by Hilton  Xining Kunlun RoadHampton by Hilton  Xining Kunlun Road
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Hampton by Hilton Xining Kunlun Road Guest Reviews

4.7/5
Outstanding
3122 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(3122)
Positive reviews(3076)
Reviews with photos/video(367)
Delicious breakfast(498)
Friendly front desk staff(265)
Large rooms(145)
Convenient parking(100)
Tasty restaurant(32)
Close to airport(25)
Delicious buffet(23)
Has rooms for families(16)
Negative reviews(44)
Guest User
Superior Room (2 beds)
Stayed in Nov 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Nov 18, 2024
The room is good. But room heater is too hot. Free yogurt given to my friends but not me. Provided free supper to guest
Eeeen
Elegant Suite
Stayed in Oct 2024
Couples
2 review
4.7/5
Amazing
Posted on Oct 13, 2024
Top class spic'n'span modern hotel. Staff really friendly (& efficient) and went that little bit further to make you feel special. No pretension but really professional. Breakfast buffet sensational & plenty of western variety. Rooms ultra modern & great views. Position a tad away from centre but taxis frequent, easy & cheap. Luv'd the place.
RBx
Joyful Double Bed Room
Stayed in Oct 2024
Business travelers
40 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Good stay clean and friendly staff.
Ellipse
Cozy Double Room
Stayed in Jun 2023
Business travelers
5 review
3.7/5
Posted on Jun 15, 2023
Good locale. Service staff excellent! Breakfast spread worth the value. Hotel changes their menu and not repeat all the same items. However they should look into the coffee bean maker as it was really slow to churn out a good cup of coffee! Could be that the piping needs to be checked or even cleaned out!? Overall, it was a good experience. Hallway to the rooms lighting uses sensor, which perhaps need to be adjusted, as it requires heavy stomping of the feet to light up. Thanks!
Response from Property: Dear friends: Seeing your careful comments, Xiaopeng hopes that through meticulous service and warm and comfortable environment, every friend can feel the spirit of "friendly, reliable, caring and comprehensive". Hampton by Hilton is positioned in the high-end business hotel brand, committed to becoming a business elite and parent-child travel of the best choice, room configuration is very exquisite, Hilton bath brand "Peter Thomas", American double patent mattress "Shuda", ergonomic chairs, etc., are your quality of the guarantee of stay, sincerely look forward to you bringing your family to play again, but also look forward to your five points of praise Oh, I wish you and your family and friends a happy life, smile often - cordial and friendly Huan Xiao Peng
JamesHarris
Superior Room (2 beds)
Stayed in Apr 2023
Solo travelers
28 review
4.5/5
Great
Posted on May 2, 2023
I stayed here for night, having left the higher rated Wanda hotel due to a lack of AC and being unable to sleep all night. The room and bathroom exceeded my expectations for 4 stars and were very close to 5 star standard IMO. The staff allowed me to check the room(and most importantly, AC) before booking, which I appreciated. Breakfast was good. I would stay again if returning to Xining.
Response from Property: Dear friend, upon seeing your thoughtful comments, we hope that through meticulous service and a warm and comfortable environment, Let every friend feel the spirit of "friendliness, reliability, care, and comprehensiveness". Hilton Huanpeng is positioned as a mid to high-end business hotel brand, committed to becoming the best choice for business elites and parent-child travel. The room configuration is very exquisite, and Hilton Royal Bathroom Brand "Peter Thomas" and American Double Patent Mattress "Shuda Ergonomic chairs and other ergonomic chairs are all guarantees of your quality stay. We sincerely look forward to seeing you and your family again. Wishing you and your family and friends a happy life, always smiling - kind and friendly friends
Guest User
Cozy Double Room
Stayed in Jul 2023
Solo travelers
18 review
5.0/5
Outstanding
Posted on Aug 14, 2023
This was my second stay at this hotel, and I was once again happy with my stay. The location is quite good, and the rooms are clean and comfortable. It's a very good option for a stay in Xining.
Response from Property: Huan Xiaopeng very thank you for the five points of praise of the hotel, all the room facilities are to leave you a perfect stay experience in this short encounter time, the hotel service staff adheres to the concept of reliability, care, friendliness and thoughtfulness to serve you~ We can rest assured if you are satisfied with your stay~ Thank you very much for letting us receive your comments on this wonderful night, looking forward to your next stay-------------- have been waiting for you here
Anonymous User
Superior Room (2 beds)
Stayed in Oct 2024
Family
2 review
4.0/5
Very Good
Posted on Nov 1, 2024
Good location
Guest User
Cozy Double Room
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Staff are nice
BENJAMIN AARON CARL
Cozy Double Room
Stayed in Aug 2022
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 12, 2022
Amazing stay, friendly and helpful staff. Clean room and good location. Would definitely stay again.
Response from Property: We are very happy to see that you have given us such a great affirmation. This is the greatest gift you have given us. Only your affirmation is the driving force for our progress. Every appreciation you give us brings room for progress in our work. We will continue to work hard to bring a different summer capital trip to every guest from afar. We look forward to meeting you again at Hilton friends' home in Kunlun, Xining.
Guest User
Cozy Double Room
Stayed in Jul 2022
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jul 21, 2022
This hotel is wonderful. We had to stay an extra day due to flight cancellation and it's so we'll set-up. The breakfast and dinner is great, bed is comfortable, the staff helpful. I really cannot recommend this hotel enough for the price.
Response from Property: Dear guests, thank you very much for your recognition of our service. Your satisfaction is our greatest affirmation. We will continue to maintain high-quality service, so that every guest who comes to huanpeng at the Hilton in Kunlun, Xining feels that this trip is worth it. We will pass on the 100% happiness of huanpeng to every guest from all over the world, adding a little happiness to your journey. I hope you can come to our huanpeng home again, All huanxiaopeng in Xining Kunlun are looking forward to your return home
Abi
Cozy Double Room
Stayed in Dec 2021
Solo travelers
4 review
4.7/5
Amazing
Posted on Dec 30, 2021
Only stayed one night, but the hotel was great, the staff were helpful, and the ginger tea they give as a welcome drink was lovely. Comfy bed and hot shower are always great. The little toiletries were good quality as well. While I may not go back to Xining again, I would definitely stay at a Hampton by Hilton again. 😀
Response from Property: Dear friends, Hello, I feel warm when I see your evaluation, but I still have some small regrets when I don't get the encouragement of your five little stars. Xiaopeng's home is strategically located, surrounded by busy pedestrian streets, cinemas, large shopping malls, etc. there are all kinds of food, drink and play. I hope you can come and play often. Your support will become the source of Xiaopeng's motivation. Xiaopeng will continue to innovate and improve. We look forward to you witnessing our growth and striving to get a full five points praise from you next time - persistent Xiaopeng
Guest User
Cozy Double Room
Stayed in Oct 2024
Business travelers
4 review
3.2/5
Posted on Oct 31, 2024
The toiletries in the room were placed in a mess, and the hand sanitizer was placed where the shampoo was, which made my eyes very uncomfortable after taking a shower. The hotel has been slow to come up with a solution and is irresponsible. I must complain! !
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Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The room is large and quiet, clean and tidy, and the bedding is very comfortable. The hotel arranges midnight snacks at night. The front desk ladies are warm and thoughtful, and they also give us yogurt. The breakfast is rich and nutritious. I like this hotel very much.
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Anonymous User
Superior Room (2 beds)
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Parking is convenient, the room is relatively clean and comfortable, the environment of Hilton is as good as ever, the hotel service is also very good, the front desk lady Liu is very enthusiastic, the service attitude is particularly good, she took the initiative to upgrade the room, I was very happy, and also sent the local specialty yak yogurt, and there are supper to eat. In the morning, I left early with my friends and didn’t have time to have breakfast, so they sent breakfast bags and hot water. It was a wonderful experience and it will be the first choice next time.
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Guest User
Elegant Queen Room
Stayed in Oct 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Oct 8, 2024
The breakfast and late night snacks were good. The room was very comfortable to sleep in, but the carpet was a bit dirty. I hope it can be improved in the future.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at our hotel and for commenting on our breakfast and late night snacks. We are also glad that you had a comfortable rest in your room. We apologize for your mention of the carpet being a bit dirty. We have conveyed your feedback to the housekeeping department, who will immediately conduct inspections and deep cleaning, and will also strengthen daily cleaning and maintenance work to ensure that similar situations do not happen again. Thank you again for your support and understanding, and we look forward to your visit again!