U Qiyu Hotel Reviews

Response from Property: Thank you for your feedback, we attach great importance to it. 1. We are very sorry that we failed to bring you a satisfactory stay experience due to our shortcomings. We hereby solemnly apologize to you. After seeing your comments, we also immediately asked the relevant departments to verify. 2. We have always been adhering to the purpose of providing guests with a home-like stay experience and are committed to satisfying guests. We are also very grateful that you have fed back your stay experience to us. We have received it and also fed back to the general manager's office. We have also ordered the relevant departments to conduct internal self-inspections, and the general manager's office will also severely punish the problem departments and individuals, and formulate rectification measures. 3. The daily service issues of the guest rooms are the focus of our attention. Please believe that these problems are not the service standards we claim. Since the hotel opened, we have attached great importance to the guest room service. We will strengthen the training of employees' service awareness. In daily work, we strictly implement the "three light services" and conduct quality inspection and punishment for employees with non-compliant behaviors. Since seeing your comments, we have arranged for the hotel's quality inspection department to search and verify. If there are any results, we will contact you as soon as possible. I apologize to you again. Since the comments cannot see your other check-in information, we also sincerely look forward to your call and we serve you wholeheartedly. I apologize again and wish you a happy life every day.