Building D2, Xiangxi Zuo'an, Heping Avenue, Yunlong District, Xuzhou, Jiangsu, ChinaView Hotel Details
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Hilton Garden Inn Xuzhou Guest Reviews
4.8/5
Excellent
1339 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1339)
Positive reviews(1312)
Reviews with photos/video(194)
Delicious breakfast(120)
Easy to get around(114)
Friendly front desk staff(114)
Large rooms(64)
Convenient for shopping(55)
Close to metro(39)
Has rooms for families(12)
Tasty coffee(10)
Negative reviews(27)
Sirajuddin Abdulla
Garden Twin Room
Stayed in أكتوبر 2024
Business travelers
25 review
4.0/5
Very Good
Posted on 18 أكتوبر 2024
Best location, spacious rooms, heartwarming breakfast,smiling staffs but have some draw backs .. room temperature is not adjustable according to customer .. they switch off the cooling system in all rooms during this autumn , really not friendly decision , other is the toilet facility, they must have washing facility too. Other everything is wonderful about this hotel.
6/8
Response from Property: Dear guests, thank you for your recent choice of Hilton Garden Inn, and give us a detailed review! First of all, we are very happy to receive your recognition of the hotel, but we are also very sorry to learn that the facilities in the hotel failed to meet your expectations, for which we sincerely apologize. We have conveyed your suggestion to our relevant team, so that we can make appropriate adjustments and improvements to continue to improve our service quality, and sincerely hope that you will choose us again next time!
Ant Do
Garden Superior Room (Double Bed)
Stayed in نوفمبر 2023
Business travelers
33 review
5.0/5
Outstanding
Posted on 26 نوفمبر 2023
I like to stay in this hotel due to their high quality service and the perfect location. I recommend everyone to book this hotel, if you have get good mood every morning!
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Xuzhou Yunlong . We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Mikke CO
Garden Queen Room
Stayed in أغسطس 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on 14 أكتوبر 2024
Comfortable, clean and helpful staff
Response from Property: Dear valued guest, thank you for choosing the Yunlong Hilton Garden Inn Xuzhou! We are delighted that you had a comfortable and satisfying stay and appreciate your recognition of our hotel's service and cleanliness efforts. Our team members are committed to providing exceptional service experiences with warm hospitality. Your recognition is our greatest motivation, and we hope to see you again soon. Wishing you a pleasant journey and a happy life!
Response from Property: Dear guest, Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Xuzhou. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
孔山
Garden Twin Room
Stayed in ديسمبر 2023
Business travelers
27 review
3.5/5
Posted on 8 ديسمبر 2023
To improve the cleanliness
Response from Property: 尊敬的賓客您好!感謝您選擇入住徐州雲龍希爾頓花園酒店並提供坦誠的反饋意見。我們很遺憾我們沒有能達到您的期望。我們已經注意到酒店的清潔度未符合您的預期。我們目前正積極就客房的整潔問題同保潔團隊協作,確保客人在我們酒店期間一直享受到舒適的體驗。並且我們將在評估酒店的客房保潔具體項目時考慮您所提的意見。再次感謝您,並期望下次您來訪這裏時能再次入住我們的酒店。
Fidel Jesus
Garden Queen Room
Stayed in فبراير 2022
Business travelers
30 review
5.0/5
Outstanding
Posted on 11 فبراير 2022
Good location, good hotel, good service. I’ve be several times in this hotel already and always very good. Sure next time in Xuzhou I’ll be again.
Response from Property: Dear guests, please accept the sincere greetings from Xuzhou Yulong Hilton Garden Inn Hotel! I'm glad to get your full score. We have been looking forward to bringing guests a memorable and unforgettable stay experience and hope to become the first choice hotel in the eyes of guests. Your praise has given us a firm belief and confidence to move towards an excellent future! We sincerely look forward to your coming again. I wish you a happy life and everything goes well!
Chaojiwudixiaokeaibiubiu
Garden Twin Room
Stayed in مارس 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 6 مارس 2024
The room is very big, very spacious, and the service is very good. I redeemed it for Starbucks before leaving. The transportation is very convenient. It is very close to the subway station. There are many varieties of buffet breakfast. I will stay here again next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Hilton Garden Inn Xuzhou Yunlong. Ming people don't tell secret words. I like your sincere comments! Hilton Garden Inn Xuzhou Yunlong is very happy to be favored by you. Thank you very much for telling us everything you felt during your stay with pictures and texts. We are doubly grateful for your affirmation and high praise of the hotel. It is precisely because of you. Their support and affirmation are the driving force for us to move forward. Everything the hotel prepares for its customers is just to provide you with a warm environment like going home. Rain or shine, we are waiting for you in Xuzhou!
Guest User
Garden Queen Room
Stayed in مارس 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 3 مارس 2024
The hotel is in a very good location, convenient for eating and transportation. The room facilities are acceptable, the hygiene is very good, and the front desk service is very good, especially the lady named Shang!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing and staying at Hilton Garden Inn Xuzhou Yunlong! Our aim is to provide every guest with consistently high quality and diversified services to meet your requirements and expectations. Hilton Garden Inn Xuzhou Yunlong is located in the center of Xuzhou Yunlong District, adjacent to the new economic development circle in eastern Xuzhou. It takes about 20 minutes to drive to Xuzhou East Railway Station, Xuzhou Railway Station, Huaihai Industrial Park, Xuzhou Olympic Sports Center, etc. It takes about 15 minutes to walk to Xuzhou Yunlong Wanda Shopping Plaza and IKEA Plaza. The transportation is convenient. The hotel is about a 5-minute walk from the Medical University Station of Metro Line 1. Parking is convenient and travel is convenient. I believe that with your support, we will continue to improve the hotel's service concept and quality to ensure that every trip and stay you have is an unforgettable experience. Sincerely look forward to your visit again!
Alex Wang_
Garden Queen Room
Stayed in مارس 2024
Other
10 review
4.7/5
Amazing
Posted on 8 مارس 2024
It is right next to Yunlong Wanda. It is very convenient to eat, drink and play Tesco. The subway entrance is also within walking distance. The room layout is reasonable and quiet.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Hilton Garden Inn Xuzhou Yunlong! Thank you for taking the time out of your busy schedule to comment on your stay experience and share it with other guests. Your patience and detailed comments are a constant source of motivation for us to do better. We attach great importance to the experience of every customer who comes to our hotel, and bringing you a good service experience is our service purpose and priority. We sincerely look forward to your visit again and wish you a happy trip and smooth work!
Jiushengweiliang
Garden Queen Room
Stayed in أغسطس 2022
Business travelers
2 review
4.0/5
Very Good
Posted on 27 أغسطس 2022
The room is clean and the service of the lady in the lobby is also very good. The washbasin and kettle are already dark. Especially the washbasin, yellow! The bath towels in the shower city are not very good to hang! The air conditioner is very hot at night, the temperature can't come down! The overall feeling is a comfortable hotel!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your strong support to our Xuzhou Yunlong Hilton Garden Inn! We are a mid-to-high-end selected garden brand hotel under the Hilton Hotel Group. The hotel style is fashionable and simple. It is our greatest honor to serve you well. We have notified the relevant departments to rectify the problems you have reported. We hope that we can bring you warmth during your future journey and spend more happy time with you!
Guest User
Garden Twin Room
Stayed in أغسطس 2022
Other
2 review
5.0/5
Outstanding
Posted on 14 أغسطس 2022
Satisfaction and surprise
1. When I checked out, I also gave a small gift, which was very distinctive.
2. I have always liked this brand very much, and I can always think of customers,
3. It is very close to the subway station or the high-speed rail station or the place where nucleic acid is done.
4. The epidemic prevention is very strict, and I am very relieved to live here.
5. Name and praise Xiao Zhang, Xiao Huang and Xiao Zhou. The service is very warm and reasonable. I will choose this hotel next time.
recommend! recommend! recommend!
Original TextTranslated by Google
Response from Property: Hello dear guest, thank you for staying at our Hilton Garden Inn Xuzhou Yunlong. To choose us is to choose a pleasant trip. We welcome every guest who comes from afar with our hearts and hearts like a family member and a sincere friend like a friend. We care about every encounter with you, whether it is short or long, to bring you beautiful and unforgettable memories! We look forward to welcoming you to our Hilton Garden Inn Xuzhou Yunlong again, and we hope that every garden trip will be heartwarming!
Guest User
Garden Twin Room
Stayed in أغسطس 2022
Family
1 review
5.0/5
Outstanding
Posted on 15 أغسطس 2022
I didn’t know there was a Hilton in the East District before, but it’s not bad. There is a Chinese food box on the second floor of the hotel. It’s very convenient to eat and entertain relatives and friends. The little girl at the front desk of the hotel is very polite. Children like to buy handmade lollipops on the 1st floor. The styles are good. I live on the 16th floor. The toilet in the room is smart, and the room size is OK. The corridor is quite spacious. .
Original TextTranslated by Google
Response from Property: Hello dear guests, thank you for sharing the wonderful experience of staying at Hilton Garden Inn Xuzhou Yunlong. Our hotel has always followed the hospitality of the Hilton Garden Inn brand, and continues to strive to provide value-for-money services to our guests. Your support for our hotel is the driving force behind our continuous progress. We look forward to seeing you again, and wish you a happy life!
Hangshunshun
Garden Queen Room
Stayed in أغسطس 2022
Business travelers
3 review
1.7/5
Posted on 7 أغسطس 2022
bed sheets with blood
Original TextTranslated by Google
Response from Property: Hello, dear guest! Please accept our sincere greetings from Hilton Garden Inn Xuzhou Yunlong! After reading the reviews, we are deeply sorry to learn that this stay did not bring you a perfect experience. The linens in hotel rooms are cleaned and disinfected in strict accordance with Hilton's standards. When you respond, we will change your room as soon as possible and notify the room manager to check the relevant bed sheets and quilts to find out the reason. We contact you to inquire about your stay and let us know how satisfied you were. We don’t want you to leave the hotel with regrets and dissatisfaction. If you have any problems at the hotel, you can inform any member of our team as soon as possible. We will make it up in time and look forward to seeing you again in the near future. See!
Guest User
Garden Twin Room
Stayed in مارس 2022
Family
4 review
5.0/5
Outstanding
Posted on 6 مارس 2022
Second stay, laundry and breakfast are slightly expensive, but the room is very spacious, the front desk service is courteous, and I will stay again when I come to Xuzhou next time
Original TextTranslated by Google
Response from Property: 親愛的客人您好,感謝您再次選擇入住徐州雲龍希爾頓花園酒店。我們酒店是希爾頓旗下的精選服務型酒店,旨在給予了客人更多自主自在的入住體驗,努力用心為每一位客人帶來個性化的服務,盡最大可能滿足客人的需求。我們十分明白您對自助洗衣和早餐的客觀衡量,我們會認真記錄並反饋至管理層。我們珍惜您的點評,也將更加積極地竭誠為您提供更加優質的服務。期望未來能有機會歡迎您再次光臨我們的酒店。祝您生活愉快,事事順心!
Anonymous User
Garden Queen Room
Stayed in أغسطس 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on 14 أغسطس 2022
Xiao Zhou, Xiao Wang and Xiao Huang at the front desk have a very good service attitude! The transportation is very convenient, very close to the high-speed rail station and shopping malls! The fly in the ointment is that the lobby and corridors are too hot!
Original TextTranslated by Google
Response from Property: Hello dear guests, thank you for choosing to stay at our Hilton Garden Inn Xuzhou Yunlong and sharing your stay experience. We conveyed your praise to the colleagues at the front desk of the hotel at the first time. We are very happy to bring you a good time during your trip. Your appreciation has greatly inspired the hotel and is also the driving force for our progress. For the valuable comments you provide, we will also feedback to the relevant parts for improvement. We sincerely look forward to seeing you again, and wish you a happy life and all the best!