1 Chome-31-2, Tsurumi Ward, Yokohama City, Kanagawa Prefecture, 230-0051, JapanView Hotel Details
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JR-EAST HOTEL METS YOKOHAMA TSURUMI Guest Reviews
4.7/5
Amazing
81 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(81)
Positive reviews(81)
Reviews with photos/video(26)
Clean and tidy(15)
Easy to get around(13)
Great service(13)
Near shopping area(11)
Convenient for shopping(10)
Awesome amenities(7)
Would stay again(6)
Great value for money(6)
Guest User
Single Room Non smoking
Stayed in May 2024
Couples
9 review
5.0/5
Outstanding
Posted on May 18, 2024
The location is excellent. The room is very clean. I enjoy staying in this hotel. 
Response from Property: Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi.We are very pleased to receive numerous compliments on the cleanliness of our guest rooms and our location. All of our staff will continue to strive to make the hotel a place where our guests can relax.We look forward to welcoming you again.Thank you very much for taking time out of your busy schedule to write this review.Manager Yoshida
Thomas X.
Single Room Non smoking
Stayed in Nov 2023
Solo travelers
29 review
5.0/5
Outstanding
Posted on Dec 6, 2023
Decent business hotel next to Tsurumi station. Prices could be lower and rooms larger, but it is what it is.
Response from Property: Thank you very much for using JR East Hotel Mets Yokohama Tsurumi.We will continue to strive to improve our services every day, aiming to be a hotel where our customers can relax.We look forward to serving you again.Thank you for taking the time out of your busy schedule to post a review.Manager Yoshida
Anonymous User
Single Room Non smoking
Stayed in Aug 2023
Couples
1 review
4.7/5
Amazing
Posted on Aug 6, 2023
We enjoyed our stay at the hotel. It was just within the station so it’s convenient to travel around. There are also a lot of shops around like pharmacy, convenience store and so on. They also have a lot of amenities in 3rd floor.
Response from Property: Thank you for using JR-East Hotel Mets Yokohama Tsurumi.All the staff are very happy to receive many compliments during your stay.Our hotel is located in a very privileged location, just a 1-minute walk from JR Tsurumi Station and Keikyu Tsurumi Station.It has been well received by many customers.We will continue to strive to improve our services every day so that we can provide our customers with a comfortable stay.We are looking forward to seeing you again.Thank you for taking time out of your busy schedule to write a review.Front Kawahara
Anonymous User
Single Room
Stayed in Dec 2022
Other
1 review
4.2/5
Very Good
Posted on Dec 24, 2022
Great access to Haneda airport, city of Tokyo and Yokohama. Good location for a one night transiting.
Response from Property: Thank you for booking with JR East.Our hotel is located in a very privileged location, just a 1-minute walk from JR Tsurumi Station and Keikyu Tsurumi Station.It has been well received by other customers.About 10 minutes from JR Tsurumi Station to Yokohama Station (JR Keihin Tohoku Line) orIt is easy to access, about 45 minutes from Haneda Airport (Tokyo International Airport) (Tokyo Monorail → Hamamatsucho transfer → JR Keihin Tohoku Line).We look forward to welcoming you again when you come to the area.Thank you for taking time out of your busy schedule to post.Front Shimada
러키즈
Twin Room-Non-Smoking
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
I stayed here for a night because I had to pick up a friend at the airport. It was really nice. It was clean and the staff was friendly~ The bath salts were really nice too. They gave me a Starbucks coupon for 1,200 yen per person. It was really nice~ I recommend it.
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Response from Property: Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. We are very happy that you were able to relax comfortably during your stay. Our hotel has a large bathtub, so we are sure that you were able to use it leisurely. We will continue to strive to improve our service every day with the goal of becoming a hotel where our guests can relax comfortably. We sincerely look forward to your next visit. Thank you very much for leaving a review despite your busy schedule. Manager Yoshida
Guest User
Single Room Non smoking
Stayed in Oct 2024
Solo travelers
15 review
4.2/5
Very Good
Posted on Oct 27, 2024
The transportation is convenient. The hotel is just below the train station. When leaving the station, you have to pass a lot of restaurants and supermarkets. Wow! just! The breakfast coupon is a Starbucks voucher that can be used all day long. It is located next to the hotel entrance.
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Guest User
Single Room Non smoking
Stayed in Oct 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Second stay, self check-in and out, FamilyMart and Lawson drugstores are all around, next to Tsurumi Station, clean, quiet and convenient, Starbucks on the first floor offers 1,200 yen breakfast every day🍳 Very good experience, will stay again next time
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Response from Property: Thank you very much for staying at JR-EAST Hotel Yokohama Tsurumi Metz. We are also happy to hear that you enjoyed your stay with us. As the customer said, the breakfast location is Starbucks coffee on the first floor, and we will give you a 1,200 yen coupon. We will continue to work hard to improve our service every day so that our customers can spend their time comfortably. We look forward to seeing you again. Manager Yoshida
Hi_zhuzhu
Single Room Non smoking
Stayed in Sep 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The hotel service is very good. They helped solve any problems. The room provides mineral water and the front desk has self-service skin care products. Breakfast is at Starbucks downstairs. It is a great experience and I will choose it next time.
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QQ_QQ
Single Room Non smoking
Stayed in Sep 2024
Couples
36 review
4.7/5
Amazing
Posted on Sep 22, 2024
The location is convenient, next to Tsurumi Station, and it is also very convenient to take the JR private railway. There are many restaurants and convenience stores near the hotel, so you don’t have to worry about finding something to eat. In addition, the hotel’s breakfast is from Starbucks downstairs. You can use your breakfast coupon to choose what you want at the corresponding price. Although it is not a buffet style, it is still sufficient. The hotel The staff is also very friendly and would consider staying here again.
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Guest User
Single Room Non smoking
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The transportation is very convenient! Just turn right when you get out of the subway. The hotel is also very clean and not noisy at all. Breakfast was eaten at Starbucks and the portion was very generous. Very recommendable.
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dolphinwangy
Twin Room, Smoking, for 2 Guests
Stayed in Aug 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The location is very good, next to JR Tsurumi Station. The JR station is a big shopping mall, where you can eat, drink and shop. Check in by yourself, Chinese is available. Toiletries and skin care products are available at the front desk. Breakfast is at Starbucks next to it, 1200 yen for coffee and bread.
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Emeishankelisi
Single Room Non smoking
Stayed in Sep 2024
Solo travelers
72 review
4.7/5
Amazing
Posted on Oct 6, 2024
Starbucks breakfast is a highlight with high cost performance
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Response from Property: Thank you very much for staying at the JR East Meite Hotel Yokohama Tsurumi. As you can see from your comments, we sell 1200 yen worth of gold coupons that can be used anytime Starbucks coffee is open. We look forward to your coming to our hotel again. Thank you for taking time out of your busy schedule to write this review. We look forward to your visit again. Manager Yoshida
Linxiaoxin725
Single Room-Smoking
Stayed in Aug 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The room is large and conveniently located, right in front of JR Tsurumi Station, but very quiet. The room is fully equipped, and the service desk on the third floor has self-service coffee, as well as a variety of tea and toiletries, which is a very good experience.
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6/7
Response from Property: Thank you very much for staying at JR East Mets Hotel Yokohama Tsurumi. We are delighted to receive your compliments on our facilities and equipment. We would like to thank you again. We will continue to work hard to continuously improve our services and make our hotel a relaxing place for our guests. Hope you will visit our hotel again. Thank you very much for taking time out of your busy schedule to write this review. Manager Yoshida
Guest User
Single Room Non smoking
Stayed in Jul 2024
Business travelers
6 review
4.2/5
Very Good
Posted on Jul 16, 2024
The location is good. Breakfast is Starbucks. It's not bad.
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Response from Property: Thank you very much for staying at JR East Hotel Mets Yokohama Tsurumi. We will do our best to satisfy our guests in the future and hope you will visit our hotel again. Thank you very much for taking the time out of your busy schedule to write this review. Manager Yoshida
Wahahalehehe
Single Room-Smoking
Stayed in Apr 2024
Solo travelers
87 review
5.0/5
Outstanding
Posted on May 3, 2024
The transportation is very convenient. The room is consistent with the picture. Clean and tidy.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at JR East Mets Hotel Yokohama Tsurumi.
Thank you for your compliment on the cleanliness of our room.
We are glad to see that you enjoyed your stay with us.
We look forward to seeing you again.
Manager Yoshida