Best York Spa Hotels

The Grand Hotel boasts an excellent location, making it a convenient choice for exploring the city. The facilities are top-notch, offering a blend of luxury and comfort that one would expect from a prestigious establishment. However, the service fell short of expectations, especially considering its five-star rating. While it may be due to the busy tourist season, the level of service provided was inconsistent. In particular, the doormen and porters left a lot to be desired, with some interactions being notably poor. This detracted significantly from the overall experience, as such issues are not expected at a hotel of this caliber. Overall, while the hotel's amenities and location are commendable, the service quality needs improvement to truly match the standards of a five-star hotel.

My wife and I stayed for 2 nights and were drawn in by reputation and quality of the other principal hotels across the country. I was shocked to read so many bad reviews and almost booked somewhere else as a result. It seems most of the intolerant previous residents had issues with noise, smells. food, rooms, service. We didn’t experience any of that and can only conclude that most of the reviews are either planted as false information by competitors or result of warm summer, outdoor bar or questionable views / aspect of room. We stayed in a king on 3rd floor, room 300. If you’re worried about anything just book that one! Tasteful clean decor and great views to the minster. Notable comments for James who went above and beyond to sort out a small issue with audio description hardcoded into the TV, sorted smoothly and efficiently. Great location, atmosphere and setting. We will be back with our dog next time. Don’t believe everything you read from dissolutioned guests who want a megaphone to comment on perceived issues.

I love this hotel, much better now it’s been refurbished as the previous decor was way out of date. Nothing too much trouble - more buiscuits, more pillows, I asked and they were delivered immediately. A massive thank you to Margo for arranging my 2 night stay, so good I stayed an extra night thinking I’d have to change rooms but they said stay put which was great. Look forward to staying here again and working with Margo in the future.

The hotel is located near the city center, which is very convenient. There are many restaurants for you to choose from. The room is comfortable, quiet and clean. In general, I recommend everyone to experience it!

Wonderful hotel! The room was excellent from the comfortable bed to the luxury touches such as the record player, the spa-like lotions and the quality coffee. The food and drinks at the Pearly Cow and bar were flawless with a cosy and warm atmosphere. Our couple’s spa experience was truly relaxing with attentive staff. The staff in general were very friendly and helpful! The location is only a short walk to the city ramparts and heart of the town - even the walk there takes you past some historic buildings! 10/10, highly recommend.

Hedley House is close to the train station, city centre and local attractions which makes it an ideal locations to stay in York. From the warmest welcome all staff were excellent and accommodating. Rooms were clean and very peaceful. Lovely full English breakfast. We booked an evening meal which was really good and well priced. There is a lovely garden which is a nice place to start the day with a cup of tea, whilst we plan the day. Being able to leave the luggage and collect well after check out meant we got to spend more time in wonderful York. This was our fist visit to York, when we return we will definitely be staying here again, the service could not have been better.

This was a treat from me to myself. I had a fabulous time at Middlethorpe Hall. From the spa to the dinner to the breakfast and treatment the next morning. It was a dream. The garden is also very pleasant to walk around and every single staff member I crossed paths with made sure I felt welcome. I highly recommend!

I held my ‘significant’ birthday party at the Parsonage and it was fabulous. I had the Crystal Suite which was perfect for my 40+ guests with a 6 piece live band and dance floor. All of the planning and preparation was seamless, with the team being flexible, efficient and helpful. We had 15 bedrooms, at a special rate, for guests who wanted to stay over. The team couldn’t do enough for us on the night. The food was delicious and all the guests complimented it. The service was both friendly and efficient. We had an absolutely top night and the whole event was great value for the quality we received. I’d heartily recommend for an event.