Top rated hotels in Brussels-Capital Region

Bedford Hotel & Congress Centre Brussels
4.2/5139 Reviews
Central Brussels
Can't fault cleanliness and location but apart from the entrance hall the hotel is tired and needs upgrading. I have been to the hotel many times before and recommended it to friends but this time it was very disappointing and I wont go there again. They seem to have *****ped all facilites and service to the minimum and definitely don't seem to care about the customer experience. On arrival the staff at reception were exceptionally slow and unwelcoming with long queues to check in. The staff were neither helpful nor friendly and at times abrupt and rude. They were uninterested in answering any queries and failed to rectify faults throughout our stay. Having booked 5 rooms there were errors and mistakes with rooms offered against had been booked. I had booked similar rooms at the same time and same rate but the quality and size of the rooms we were given was vastly different. They argued that some of the rooms did not have breakfast included despite having booked for all 5 and had confirmation of booking. They failed to explain we needed tickets for breakfast and failed to give them to us at check in. The rooms were clean but needed updating and redecorating. There were no mini bars or tea/coffee making facilities in the room - but the cabinets had been left taking up space but empty and empty with out shelves so had not been repurposed , taking up space in very small rooms. I had about 4 inches clearance between this cabinet and the bed, making moving around the room awkward. The toiletries provided were sub-standard, a small sachet to cover both body and hair wash which was insufficient for either. The towels were ragged at the edges and needed replacing, further evidence that the hotel has cut back on facilites and quality. Catering was sub standard. There was no way to get a cup of tea or coffee in the morning without going to the breakfast room - you could not get tea or coffee in the room before going down to breakfast - and if you only wanted a cup of tea or coffee in the morning you had to pay £12 for the breakfast to access tea and coffee. There was no drinking water available in the room. The breakfast was poor quality with a limited range and the cooked food was limited and cold. What a shame that this ideally located hotel has gone downhill - I would not recommend it to anyone until they get their act together and employ customer friendly, helpful and competent reception staff.
Floris Arlequin Grand Place Hotel Brussels
4.2/581 Reviews
Central Brussels
Would highly recommend this hotel. Stayed 3 nights with breakfast included. Central location , walking distance to Brussels Central, large selection of restaurants & shopping district. Hotel spotless, breakfast very adequate, staff very friendly & welcoming from check in, to dining, to the cleaning staff. Credit to all the staff. If I was to pick a flaw, it would be to upgrade carpets in room, but it's a minor thing to complain about.
The Dominican
4.4/5124 Reviews
Central Brussels
The location is very good, right next to the grand place. However, the rooms are old and need to be updated. The sink in the bathroom and the woodwork had cracks. The corridors were dark and dingy. The lamps or coffee machine have to be disconnected to be able to charge one’s devices. There are no adapters or usb ports. The day we arrived, the bell boy was on holiday, so there was no one to help with the bags. The front office staff, other than the most junior of them, seemed totally disinterested. The room was hot in the night and the aircon panel did not work. When we told the front office staff that the air conditioning didn’t work adequately, they didn’t even acknowledge what we were saying, let alone offer any explanation or apology. The breakfast was fine, but the staff again showed very little interest in even asking if we wanted a cooked breakfast. Wouldn’t recommend.
Thon Hotel Brussels City Centre
4.4/5138 Reviews
Sint-Joost-ten-Node
Just come home from a short two night stay at the hotel and everything was positive. Reception was down a few steps but there's a lift down for anyone who struggles with step. Check in was smooth and took less than 2 minutes . The room was very nice two single beds spaced quite close but if you are staying with friends or family this isn't an issue. Bathroom was clean and large with a bath and shower shower gel and shampoo was supplied attached to the wall in the shower. Free water daily stocked into the room fridge and also free coffee for the coffee machine. The later check out of 12 was a bonus and the hotel are happy to store luggage should you be on an evening flight. The hotel has a nice bar and all staff are friendly . The only issue would be because its such a large hotel the lifts are always busy we had to walk down the stairs from the 10th floor a few times which is a lot of steps so anyone on a higher floor just be warned if you aren't too good at walking. The area around the hotel is pretty nice a bit like a business district but venture a few streets behind and it gets a bit grim and becomes a bit more shady just a warning to have your wits about you if going that way .
Hotel Siru
3.7/5135 Reviews
Sint-Joost-ten-Node
The hotel Siru is particularly good for those who are required to be in the offices around the North Station or who wish to explore Brussels. The access door is defect and therefore you need to enter the hotel next door. The people at the reception are friendly and helpful. The room is OK, small and just, but also with a proper bed, desk, stop contacts and USB gates for example to load a phone, large box. The darkness cord is just too small, which makes you not able to dark the room. The door has dirty lining traces and a evacuation plan is missing. The room has coffee and water. The bathroom with toilet, lavabo and shower is also small. There are towels, soaps, etc. However, the shower is hardly going through and is packed with smooth tiles with polluted fittings (i.e. fungi), and the toilet is hardly swallowing through. Unfortunately, there is a lot of noise at night: street noise from the square, but also a lot of disturbing sounds from the top bathrooms and showers. I suspect that there are also a lot of people who have to stay at the airport because from 4.30 you hear people leave the room and the corridor.... Often with stinging doors. The breakfast is OK: good coffee (but only one machine...) and fruit juice, enough choice of bread and coating, cheese, sauces, cheese, charcuterie and even fruitsla. The hotel is not clean enough, so you often have to sit on a table where the stitches, dirty cups and the cover of old guests were left. I cannot recommend this hotel. The number of negative points is too high. And so, the price and quality of the offers are not in balance, and I will not come back here.
Novotel Brussels Off Grand Place
4.5/564 Reviews
Central Brussels
We arrived on EuroStar in Brussels Midi and did not have a good impression of Brussels at first (note to self, next time take the metro or over ground train (operator IC) to Brussels Central which is literally five minutes walk down the slight hill to the Novotel hotel. We finally found the hotel literally 200 yards from the main square (Grote Markt). What a lovely welcome when we got to reception. The receptionists were just lovely, so friendly and welcoming. Embarrassingly their English was just so good. The restaurant employees were very welcoming too and they paid the appropriate attention when required, they too were great. The breakfast chef also came out periodically and topped food up which was good to see. Housekeeping was great and one morning the room service assistant had actually realised we had gone to breakfast and made our room up while we away at breakfast. Location - this hotel couldn't be better placed. Grand Square literally 200 yards away, Grand Central station five minutes walk (if that) up a slight hill. Summary - I would stay at the Novotel (off Grand Place) on a future visit without hesitation. A really well appointed and well placed hotel with really lovely friendly staff. Coming from the trade we appreciate the total effort the staff put in and thank them very much for making our stay so welcoming.
Juliana Hotel Brussels
4.4/544 Reviews
Central Brussels
Stayed for three nights and had a lovely stay, only problem was the lifts weren't working the morning I was due to check out anyway, but besides that this hotel is a hidden gem in the city centre in Place des Martyrs. Rogier station is just a few minutes walk through the shopping centre, for airport bus, train and metro connections. I specifically chose Juliana as this hotel has a swimming pool and wellness facilities, with a mini gym and not many hotels in Brussels have pools. The room I requested was a quiet room on high floor away from lifts, room 306. Very comfortable, but be aware that the large top window brings in a lot of light, you need to ask to get it closed away or it will be very light. It's wonderful to provide Milton Brown toiletries and I enjoyed the Nespresso style coffee and teas provided. Housekeeping were helpful, I lost an earring in the bathroom basin and one of the ladies help recover it, so merci to her for her assistance. Pool, sauna and steam room are great, but be aware that there is no changing area, so go directly down to basement ready changed and wear slippers provided in the bathroom drawers. Staff were very helpful and friendly, I would definitely stay here again if I return to Brussels.
9Hotel Sablon
4.3/5105 Reviews
Central Brussels
Hotel is very conveniently situated. Was able to take a bus from South Station (Midi) - 2 minute walk to hotel from bus stop - and then walk to Central Station the next day. It is also close to many sites and museums, as well as numerous restaurants. The staff is very helpful and friendly. The room and bathroom are small and basic, but comfortable and more than adequate. The AC was not working, but it wasn’t too hot when I was there, so having the window open was quite pleasant during the day.
Hotel City Center
3.7/538 Reviews
Sint-Joost-ten-Node
HOTEL FANTASTYCZNY, TJ. LOKALIZACJA -DOMETRO KILKA KROKÓW, DO STACJI BRUKSELA NORD 5 MINUT, A DO GRANDE PLACE SPACERKIEM 10 MINUT. CZYSTOŚC W HOTELU , RESTAURACJI I W POKOJACH -BARDZO BARDZO CZYSTO, . OBSŁUGA- RECEPCJONIŚCI BARDZO SYMPATYCZNI, ŻYCZLIWI I POMOCNI .ŚNIADANIE :PEŁNY WYBÓR NAPOJÓW TYPU KAWA , CZEKOLADA, HERBATA!!, OWOCE:BANANY, JABŁKA, GRUSZKI, :JOGURTY KILKA RODZAJÓW SMAKU, ŚWIŻĘ BUŁKI , CROISSANTY, PYSZNA JAJECZNICA, BEKON, KIEŁBASKI, SERY, WĘDLIBY(SZYNKA, SALAMI), POMIDORY, OGÓRKI, SŻEMY,MIODY, PŁATKI ŚNIADANIOWE, MLEKO... CÓŻ WIĘCEJ CHCIEĆ. POKÓJ Z DWOMA ŁÓZKAMI POJEDYŃCZYMI, WSZYSTKO W BARDZO DOBRYM STANIE TECHNICZNYM, ŁAZIENKA, PRYSZNIC WSZYSTKO SUPER DZIAŁAJĄCE, I MIMO ZE TO CENTRUM MIASTA NOCĄ BYŁO CICHO. BYLIŚMY 7 NOCY. UWZGLĘDNIAJĄC LOKALIZACJĘ, ŚNIADANIA, WYPOSAŻENIE HOTELU I OBSLUGĘ TO NIE MA LEPSZEGO WYBORU DLA NORMALNEGO TURYSTY. PORÓWNUJĄC HOTELE *** W ITALII A TEN HOTEL , TO TEMU NALEŻĄ SIE 4*** STAN TECHNICZNY I JEDZENIE, I LOKALIZACJA ) POZDROWIENIA DLA PANÓW Z RECEPCJI , A ZWŁASZCZA DLA SERGIO. ANDRZEJ I URSZULA
Ibis Brussels Centre Gare Midi
4/558 Reviews
Midi District
I stayed recently with my family and feel the hotel suited our needs. The room was one of the largest ones I have had in a hotel so there was plenty of room for us all. Cleanliness wise it was good. The bathroom seemed a bit old and could probably do with a bit of a refresh but apart from that it was all okay. We had an issue with our window not closing and someone was up within 5 mins to fix it which was great. We also had someone come up on another day to check everything was okay we reported a couple of broken light bulbs which again were changed very quickly. The staff were generally quite friendly apart from the reception staff who didn't really acknowledge you but the rest of them were fine. The breakfast was also good with plenty of choice. The hotel is in a bit of a run down area near the main train station but we never had any issues. I would suggest if you don't feel comfortable staying near a busy train station then you should maybe look elsewhere as the hotel can't be held responsible for the area they are in. Its a 20 min walk to the centre of Brussels so again something to be aware off. If I was returning to Brussels I would probably stay somewhere a bit closer to the centre but we did enjoy our stay here.

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Hotel Information for Traveller

Number of hotels1,033
Number of Reviews 14,090
Average Price(Weekday Night)CAD 285
Average Price(Weekend Night)CAD 288