Hotels With Breakfast in Yamanashi Prefecture, Japan

Pros: 1. The room comfortably accommodated 3 adults, although the bathroom was a bit small even for one person. 2. The overall cleanliness of the hotel was satisfactory. 3. Breakfast met our expectations. 4. The onsen experience was enjoyable overall. 5. The hotel's location is convenient, being close to Lake Kawaguchiko. 6. Free parking area is near the hotel entrance. Cons: 1. We specifically booked a room with a ”mountain view” hoping to see Mount Fuji. Our room was on level 3. Unfortunately, we were disappointed to find that our view only included the tip of the mountain, obstructed by buildings and electric cables. This was quite different from the picturesque view advertised on their website. Considering the high price of the room (SGD$800 per night for 3 persons), this was a huge disappointment. We strongly believe that the hotel should reconsider offering level 3 rooms as 'mountain view' rooms and reserve levels 4 and 5 for this category, as this feels like a misrepresentation. 2. Dinner was a huge letdown. We were served only 2 platters of meat (pork and beef) of average quality and 1 vegetable platter for Shabu Shabu. The selection was extremely limited. Although we were offered a Kaiseki Ryori (multi-course Japanese-style meal) for the next evening, there was an additional charge of over $3000+ yen per person for the upgrade. Despite the extra cost, this option seemed more appealing as we did not want to have the same Shabu Shabu two nights in a row.

Very nice mountain view from room. The public baths located on 7th floor are amazing as the one in open space is extraordinary. Very relaxing and comfortable in summer night. The buffet breakfast and dinner provide many choices of different cuisine. Overall speaking, very good choice I have made. I will sure will pick Mystays again.

We took the morning flight from Hong Kong to Haneda Airport. After finishing the luggage and entry procedures, we came to the high-speed bus next to the pick-up lobby to buy tickets. It was simple and convenient. It just picked up the first bus and went directly to Kawaguchiko. Before the bus departed, there was still time to have breakfast and wash. Go to the bus stop from the ticket purchase center and follow the next channel. You can also take the elevator or elevator to the underground bus stop according to the instructions. The bus will arrive. When you take the bus, you will see the data board clearly. If there is any error, you will not have to take the bus directly to Kawaguchiko Station. Come to Kawaguchiko, go to the end on the left hand side, see the tourist information, is the waiting station, all hotel buses are here to pick up guests, bus schedules are found on the hotel website; this station does not need to be reserved very convenient. The small bus arrived on time, the driver's service was very good, and he walked through the narrow street for several minutes to reach the hotel. In fact, the hotel is in a good location, near the intersection, and the surrounding bus stop is nearby without turning to Kawaguchiko. Walk along the main road, one end to the center of Shanghai, there are restaurants and supermarkets, the other end to the lake and the pool on the park, you can also see Mount Fuji at different angles, cross the road directly in front of the intersection and go straight to the section of the green line tour bus, walk slowly and reach Baqishan Park, Summer has a scent of lavender, autumn has red leaves, as well as art galleries, garden coffee seats, etc. The parkland is full of green grass like a hilly land, children and hairy children can run up and down, couples and elders sit on long fins to watch the sunset, lake view birds, freehand! Three-day stay, free breakfast and hot springs... Cheap, clean and spacious public space, I will visit next time, live here, continue to visit the unvisited attractions! 👍👍👍👍👍

The hotel was so clean, the service by the concierge was so friendly and approachable. Helped us to push and carry our luggage till our room door. The convenience stalls nearby made breakfast and supper a perfect go to! It was a good stay nearby the onsen which has free access for staying guests! The carpark was just located downstairs that you could also see your car! Love the visit! And will want to come back again!

Fabulous “destination” hotel…. The food was incredible (either French or Japanese degustation style menu). You could not get a better viewpoint for Mt Fuji. Advice: traditional public onsen so no tattoos but they have private baths too so happy days; a car would be helpful as the taxi service is fairly sp****; if you don’t have a car then book Taka from Native Fuji Tours (he was 10/10)… and pay the extra for a higher floor… we had one with a bath on the balcony… stunning!

This is the second time staying in Fuji Ginkei, while the first time was in 2017. The reason I chose it when I went to Kawaguchiko the second time was the perfect location, service, and food when I stayed in 2017. First, I should thank the hotel staff. As you might know, it is tough for solo travelers to book a Ryokan room. As a search around the hotel list, which I think is perfect for the stay, Fuji Ginkei is one of a few hotels which said OK. I appreciate it. The location is perfect as you can see the lake and mountain simultaneously. For Kawaguchiko, only a few hotels have this kind of view. When you arrive at the Kawaguchiko station, don't forget to call them, and they will pick you up. However, when you live, if you want to take their shuttle bus, you need to check their shuttle bus schedule. I choose the Japanese-style room which a balcony since I want to take many photos from my room. It is worth it as the view from the room is perfect. I can stay in the room and watch Mount Fuji all afternoon. It even has an individual bathroom in the room, which is kind of rare. If you stay in the hotel in Winter, don't forget to use the outdoor onsen. It will be freezing to get in and out, but it is worth it as you will see a very clear sky and many stars when using the outdoor onsen. You will never forget it. Moreover, don't forget to go lakeside, which is only a few meters away. You can take perfect photos of the lake, Mount Fuji and the stars. It is impressive. Service is as good as before, which you can imagine. When you are having breakfast and dinner, the staff will talk with you, introducing the dish and telling you much exciting and helpful information. For once, I was discussing さかさふじ with them and really learned a lot. The dish is good. As I stayed for two nights, I think the first night's dinner was better than the second. For breakfast, I don't have too many things to say. Overall, the dish tasted good but not as impressive as in 2017, maybe because I tried some Michelin during these years, which increased my standard. Overall, it is an excellent hotel, and the price is not that high compared to other hotels around Kawaguchiko. Once again, is it worthy.

I stayed in a room with a hot spring bath on the Mt. Fuji side of the East Building. Blessed with the weather, I took a long view of Mt. Fuji from the evening to the next morning and soaked in the hot springs many times. (Laughs) The quality of the Kawaguchiko Onsen at this hotel is a neutral calcium, sodium-sulphate, and chlorine-based disinfection is heated and circulated, including a large communal bath and a private room bath. It is not a source hanging, but it is well managed including the spring temperature. It warmed up well. It seems to be a room meal, but I stayed at 々 at the end of the year 12/29 night, probably because there were many guests, in the dining room on the 7th floor, dinner was a course kaiseki dish, breakfast was a buffet. The beef stew that I expected was also served on the course because the amount was small, but it felt like a taste. Each was carefully cooked in a small amount, and the quality and quantity were satisfactory. I stayed until 11:00 in the morning, and I took a bath 5 times in another 々 large communal bath once, 3 times in the room bath. In addition, the large communal bath has a waterfall and an open-air rock bath in the foreground, and a large cypress bath in the back. I think the impression will change depending on the way Mt. Fuji looks, but I was lucky 々. Since it is the year-end and New Year holidays, the high accommodation fee is natural, but it was a satisfying content for the room, meal, bath, service, and environment that matched it.

Pleasantly surprised by the size of each “room”, since each room is a villa with two levels plus a rooftop. It was awesome to be able to stay somewhere with a view of Mt Fuji. Staff were friendly and helpful, definitely recommend!

This hotel has 3 blocks as it is set into a hill. The first block contains the lobby, then at the 5th floor you connect to the middle block (which faces Fuji directly) and contains rooms on the 6-7th floors. It also contains the bathing area with an outdoor view of Mount Fuji. From the middle block, the 8th floor connects to the last block which contains levels 8-10. This block has a view of Fuji but you have to look out your window at a slant. Rooms are run down and hotel looks like it was stuck in the 1970s. Curtains are stained, walls have marks, corridor walls are stucco. Shoji screens in room have torn paper. Sink looks dirty. Wood surfaces are worn. The finishings in the room could certainly use some refurbishment and love. However it is decently clean and I was still comfortable for my stay. Food was a good spread and tasty. I was treated to fireworks over the lake which was visible from the room. The hotel staff (front desk, dinner staff) all made it a point to mention the event and where to view it from, which I appreciate.

This lovely hotel (its a bit dated, but everything is clean and very nice) is right on the lake, and very quiet. Its 10 minutes driving distance from the Kawaguchi-Ko bus stand/train station and there is a free hotel shuttle every hour. I would definitely go for rooms with a view - either of the lake, or of Fujisan. We went for rooms with lake view, and very much enjoyed it. The rooms are big and very comfortable, with a desk, an armchair and a sofa. There is also a small balcony, with amazing views of the lake. Its so peaceful, especially in the early morning or during sunset. The hotel is located in a large garden. There is an indoor and lovely outdoor onsen, where you can bath in the warm water whilst seeing bamboo and hearing birds. Breakfast is a good buffet. The restaurant for dinner is rather expensive, so i would recommend eating in one of the few restaurants in the small town.

Pros: 1. The room comfortably accommodated 3 adults, although the bathroom was a bit small even for one person. 2. The overall cleanliness of the hotel was satisfactory. 3. Breakfast met our expectations. 4. The onsen experience was enjoyable overall. 5. The hotel's location is convenient, being close to Lake Kawaguchiko. 6. Free parking area is near the hotel entrance. Cons: 1. We specifically booked a room with a ”mountain view” hoping to see Mount Fuji. Our room was on level 3. Unfortunately, we were disappointed to find that our view only included the tip of the mountain, obstructed by buildings and electric cables. This was quite different from the picturesque view advertised on their website. Considering the high price of the room (SGD$800 per night for 3 persons), this was a huge disappointment. We strongly believe that the hotel should reconsider offering level 3 rooms as 'mountain view' rooms and reserve levels 4 and 5 for this category, as this feels like a misrepresentation. 2. Dinner was a huge letdown. We were served only 2 platters of meat (pork and beef) of average quality and 1 vegetable platter for Shabu Shabu. The selection was extremely limited. Although we were offered a Kaiseki Ryori (multi-course Japanese-style meal) for the next evening, there was an additional charge of over $3000+ yen per person for the upgrade. Despite the extra cost, this option seemed more appealing as we did not want to have the same Shabu Shabu two nights in a row.

I stayed in a room with a hot spring bath on the Mt. Fuji side of the East Building. Blessed with the weather, I took a long view of Mt. Fuji from the evening to the next morning and soaked in the hot springs many times. (Laughs) The quality of the Kawaguchiko Onsen at this hotel is a neutral calcium, sodium-sulphate, and chlorine-based disinfection is heated and circulated, including a large communal bath and a private room bath. It is not a source hanging, but it is well managed including the spring temperature. It warmed up well. It seems to be a room meal, but I stayed at 々 at the end of the year 12/29 night, probably because there were many guests, in the dining room on the 7th floor, dinner was a course kaiseki dish, breakfast was a buffet. The beef stew that I expected was also served on the course because the amount was small, but it felt like a taste. Each was carefully cooked in a small amount, and the quality and quantity were satisfactory. I stayed until 11:00 in the morning, and I took a bath 5 times in another 々 large communal bath once, 3 times in the room bath. In addition, the large communal bath has a waterfall and an open-air rock bath in the foreground, and a large cypress bath in the back. I think the impression will change depending on the way Mt. Fuji looks, but I was lucky 々. Since it is the year-end and New Year holidays, the high accommodation fee is natural, but it was a satisfying content for the room, meal, bath, service, and environment that matched it.

We are family travelers with 2 young kids and booked the tatami room, however when we reached, we found the tatami room is not the normal tatami style with traditional futons. In website, it’s indicated as “Tatami room (Dog Friendly)”, we thought it’s just a tatami room, but it’s actually the room is dedicated for those bring dogs, so the information in website is a little bit misleading. There is a dog cage in the room and it’s not able to remove. We booked for 4 pax, only one bedsheet was found in the room, and we have to set up the futons by ourselves, which is not convenient for foreigners. We feedback to the staff on day 1, after that, they immediately attended to our issues. Here we would like to specially thank Mr. Shekhar Bhandari. He is patient and nice. He helped us change the room on day 2 when available. On day 2, he also provided us a free drinks during dinner. The food has a few selections. The staff here are polite. Overall, we are satisfied with the service.

We stayed in the hotel for two nights and had already informed the receptionist when we checked in that two friends would come visit on the next day where they stayed in another hotel closer to FujiQ. When our friends came, one of their staff blocked our way and accusing us that we had more people staying than we booked in an unfriendly, rude and arrogant manner as if he was a cop and caught us did something bad. We explained to him in both English and Japanese translation that our friends were just here visiting. We showed him their other hotel booking confirmation but he said no guests were allowed to come visit in any hotel and this is their some Japan hotels authority’s rule! We asked him proof of such rules which of course there isn’t any. No proper apologies and poor attitude remains from that staff. Very bad experience with the staff here. Other than that, the hotel property and facilities were great.

For more general details about Fufu Kawaguchiko, please read my review from October 2020... We decided at the last minute to pay a visit to the Fuji Five Lakes area because the weather forecast called for a clear day (and hopefully a clear view of Mt. Fuji.) Thankfully, one room was available, and it was the exact same room as the one we stayed at the first time (Fufu Luxury Premium Suite, Room #408.) It's a top-floor corner suite with a separate bedroom/living room along with an expansive balcony and a free-flowing, open-air Onsen (natural hot springs) bath. As rooms go, it's pure bliss. Modern, tastefully furnished and decorated, bright and airy, and has all of the amenities and features one would expect when staying at a relatively new high-end property. We still feel that Fufu doesn't make the best use of its space - it's a bit busy, and consequently seems a bit less spacious than its specifications suggest (it's officially 136 square meters, although someone we can't help but feel that they're counting the balcony space as part of the overall room size.) It's really less of a ryokan and more of a hotel with ryokan-style elements. Shoes don't need to come off (although you're advised to do so in the guest rooms), they provide ”Samue” (sort of spa pajama/style) outfits rather than the traditional (and albeit more pretty but less comfortable) Yukatas, but still retain some of the common ryokan charms (and a few drawbacks.) The staff are relatively young, hip and ”pretty”, and more casually friendly than the typical traditional ryokan, which is good or bad, depending on your perspective. We enjoyed the high-energy vibe of the place, although we also do enjoy the finesse and quaintness that top traditional ryokans exhibit as well (Asaba is a perfect example of this.) The clientele are also more youthful than most other properties that we've stayed at - this is where the young, wealthy and beautiful go to see and be seen, that's for sure. Again, not necessarily a bad thing, but just a FYI. Not much has changed from our last stay, although I will say that we enjoyed the food offering a bit more this time. We learned that they brought in a new head chef, and while it's not a night-and-day difference, we did notice a quality and creative improvement from last time. A few specialty dishes were once again served, including a unique cheese gratin with Natto (fermented soybeans that is slimy and has a pungent odor) for breakfast - we enjoyed the dish, but not sure how many Westerners can handle Natto, which is a very acquired taste. While we wish there was an option to have meals served in one's own room, we do think that Fufu needs to have more ”ko****su” private dining rooms in the restaurant. They only have a handful of them, and priority goes to large groups or families with small children. When we go to a high-end ryokan, we prefer not to dine in an open, restaurant-style environment. We requested a Ko****su in advance, and were only told we wo

I am really struggling with this review but decided to give a 2 star review as I took Price into consideration for this. The ryokan is highly rated on here which might be down to different experiences or different expectations. So let me get into why I was not impressed: I know Japan very well, come here multiple times a year for work and some extra time and even lived here a few years ago. I have stayed in multiple Ryokans with lovely Onsens all over the country and usually prefer the more traditional buildings and atmospheres. In the mouth Fuji Region this seemed to be one of very few that meets that criteria. However during our stay, I found that none of the usual Japanese „omotenashi“ really apply here. This ryokan had zero Japanese guests and catered exclusively to foreign tourists. The rooms are nice but certainly not great- especially considering the price. No public onsen just a shallow marble tub outside each room which heavily lacks atmosphere or Beauty. The hotel misses elements of nature and relaxation throughout- which usually is staple of a nice traditional ryokan. Then the staff- the non-Japanese staff actually tries very hard but they are clearly not aware of some of the customs at traditional places. The Japanese stuff might have been the coldest staff I have ever experienced in Japan. As I speak Japanese, I usually manage to get into a nice conversation with staff at such ryokans - at this one, that was not at all possible. They wouldn’t even speak Japanese with me. The breakfast service was fine but felt really rushed and service was cold. Dinner was an absolute nightmare - no accommodation was made for a serious allergy. Actually there was no concern whatsoever- we even identified the ingredient in a dish that the waiter said was ok… and when we pointed it out he just said „please don’t eat then“. Usually staff in Japan bends over backwards to make sure all is fine with your meal. Also- the 24,000 yen/person kaiserlich dinner was served at such a speed that we had at times three courses in front of us. Flexibility is definitely also not a word in their vocabulary - no changes can be made to anything - but that would be ok if the staff was just overall trying a bit harder. Food quality was good but again not better than at similar places for half the price. Overall the ryokan lacks a loving touch and I can only assume that it is badly managed as the staff is clearly unmotivated. You can definitely do much better in Japan and a big lesson for me is to always look out for reviews from locals as they know best what the standard for such a place should be. As someone who loves japan and has close ties to the country through work and friends, I am always happy to see positive reviews about the Japanese hospitality and service - however o encourage everyone who rated their stay highly here to try some other great ryokans in Japan to find out for yourselves how much better it can get.

It is a very comfortable manor villa. All the facilities for relaxation are really new. I had a great time staying here and it was very quiet at night. The most important thing is that the room has an outdoor hot spring bath and is of high quality! I like it very much!

Fabulous “destination” hotel…. The food was incredible (either French or Japanese degustation style menu). You could not get a better viewpoint for Mt Fuji. Advice: traditional public onsen so no tattoos but they have private baths too so happy days; a car would be helpful as the taxi service is fairly sp****; if you don’t have a car then book Taka from Native Fuji Tours (he was 10/10)… and pay the extra for a higher floor… we had one with a bath on the balcony… stunning!

This lovely hotel (its a bit dated, but everything is clean and very nice) is right on the lake, and very quiet. Its 10 minutes driving distance from the Kawaguchi-Ko bus stand/train station and there is a free hotel shuttle every hour. I would definitely go for rooms with a view - either of the lake, or of Fujisan. We went for rooms with lake view, and very much enjoyed it. The rooms are big and very comfortable, with a desk, an armchair and a sofa. There is also a small balcony, with amazing views of the lake. Its so peaceful, especially in the early morning or during sunset. The hotel is located in a large garden. There is an indoor and lovely outdoor onsen, where you can bath in the warm water whilst seeing bamboo and hearing birds. Breakfast is a good buffet. The restaurant for dinner is rather expensive, so i would recommend eating in one of the few restaurants in the small town.

Stayed for two nights and finally I got a much better sleep for the first time on my 2 week trip! Breakfast was ok, not fantastic-the place seems very deserted with many shops shuttered quite early on and streets dark. The bath was decent but nothing to shout about. Overall a value for money place just don’t expect too much

Pros: 1. The room comfortably accommodated 3 adults, although the bathroom was a bit small even for one person. 2. The overall cleanliness of the hotel was satisfactory. 3. Breakfast met our expectations. 4. The onsen experience was enjoyable overall. 5. The hotel's location is convenient, being close to Lake Kawaguchiko. 6. Free parking area is near the hotel entrance. Cons: 1. We specifically booked a room with a ”mountain view” hoping to see Mount Fuji. Our room was on level 3. Unfortunately, we were disappointed to find that our view only included the tip of the mountain, obstructed by buildings and electric cables. This was quite different from the picturesque view advertised on their website. Considering the high price of the room (SGD$800 per night for 3 persons), this was a huge disappointment. We strongly believe that the hotel should reconsider offering level 3 rooms as 'mountain view' rooms and reserve levels 4 and 5 for this category, as this feels like a misrepresentation. 2. Dinner was a huge letdown. We were served only 2 platters of meat (pork and beef) of average quality and 1 vegetable platter for Shabu Shabu. The selection was extremely limited. Although we were offered a Kaiseki Ryori (multi-course Japanese-style meal) for the next evening, there was an additional charge of over $3000+ yen per person for the upgrade. Despite the extra cost, this option seemed more appealing as we did not want to have the same Shabu Shabu two nights in a row.

I stayed in a room with a hot spring bath on the Mt. Fuji side of the East Building. Blessed with the weather, I took a long view of Mt. Fuji from the evening to the next morning and soaked in the hot springs many times. (Laughs) The quality of the Kawaguchiko Onsen at this hotel is a neutral calcium, sodium-sulphate, and chlorine-based disinfection is heated and circulated, including a large communal bath and a private room bath. It is not a source hanging, but it is well managed including the spring temperature. It warmed up well. It seems to be a room meal, but I stayed at 々 at the end of the year 12/29 night, probably because there were many guests, in the dining room on the 7th floor, dinner was a course kaiseki dish, breakfast was a buffet. The beef stew that I expected was also served on the course because the amount was small, but it felt like a taste. Each was carefully cooked in a small amount, and the quality and quantity were satisfactory. I stayed until 11:00 in the morning, and I took a bath 5 times in another 々 large communal bath once, 3 times in the room bath. In addition, the large communal bath has a waterfall and an open-air rock bath in the foreground, and a large cypress bath in the back. I think the impression will change depending on the way Mt. Fuji looks, but I was lucky 々. Since it is the year-end and New Year holidays, the high accommodation fee is natural, but it was a satisfying content for the room, meal, bath, service, and environment that matched it.

We stayed in the hotel for two nights and had already informed the receptionist when we checked in that two friends would come visit on the next day where they stayed in another hotel closer to FujiQ. When our friends came, one of their staff blocked our way and accusing us that we had more people staying than we booked in an unfriendly, rude and arrogant manner as if he was a cop and caught us did something bad. We explained to him in both English and Japanese translation that our friends were just here visiting. We showed him their other hotel booking confirmation but he said no guests were allowed to come visit in any hotel and this is their some Japan hotels authority’s rule! We asked him proof of such rules which of course there isn’t any. No proper apologies and poor attitude remains from that staff. Very bad experience with the staff here. Other than that, the hotel property and facilities were great.

For more general details about Fufu Kawaguchiko, please read my review from October 2020... We decided at the last minute to pay a visit to the Fuji Five Lakes area because the weather forecast called for a clear day (and hopefully a clear view of Mt. Fuji.) Thankfully, one room was available, and it was the exact same room as the one we stayed at the first time (Fufu Luxury Premium Suite, Room #408.) It's a top-floor corner suite with a separate bedroom/living room along with an expansive balcony and a free-flowing, open-air Onsen (natural hot springs) bath. As rooms go, it's pure bliss. Modern, tastefully furnished and decorated, bright and airy, and has all of the amenities and features one would expect when staying at a relatively new high-end property. We still feel that Fufu doesn't make the best use of its space - it's a bit busy, and consequently seems a bit less spacious than its specifications suggest (it's officially 136 square meters, although someone we can't help but feel that they're counting the balcony space as part of the overall room size.) It's really less of a ryokan and more of a hotel with ryokan-style elements. Shoes don't need to come off (although you're advised to do so in the guest rooms), they provide ”Samue” (sort of spa pajama/style) outfits rather than the traditional (and albeit more pretty but less comfortable) Yukatas, but still retain some of the common ryokan charms (and a few drawbacks.) The staff are relatively young, hip and ”pretty”, and more casually friendly than the typical traditional ryokan, which is good or bad, depending on your perspective. We enjoyed the high-energy vibe of the place, although we also do enjoy the finesse and quaintness that top traditional ryokans exhibit as well (Asaba is a perfect example of this.) The clientele are also more youthful than most other properties that we've stayed at - this is where the young, wealthy and beautiful go to see and be seen, that's for sure. Again, not necessarily a bad thing, but just a FYI. Not much has changed from our last stay, although I will say that we enjoyed the food offering a bit more this time. We learned that they brought in a new head chef, and while it's not a night-and-day difference, we did notice a quality and creative improvement from last time. A few specialty dishes were once again served, including a unique cheese gratin with Natto (fermented soybeans that is slimy and has a pungent odor) for breakfast - we enjoyed the dish, but not sure how many Westerners can handle Natto, which is a very acquired taste. While we wish there was an option to have meals served in one's own room, we do think that Fufu needs to have more ”ko****su” private dining rooms in the restaurant. They only have a handful of them, and priority goes to large groups or families with small children. When we go to a high-end ryokan, we prefer not to dine in an open, restaurant-style environment. We requested a Ko****su in advance, and were only told we wo

I am really struggling with this review but decided to give a 2 star review as I took Price into consideration for this. The ryokan is highly rated on here which might be down to different experiences or different expectations. So let me get into why I was not impressed: I know Japan very well, come here multiple times a year for work and some extra time and even lived here a few years ago. I have stayed in multiple Ryokans with lovely Onsens all over the country and usually prefer the more traditional buildings and atmospheres. In the mouth Fuji Region this seemed to be one of very few that meets that criteria. However during our stay, I found that none of the usual Japanese „omotenashi“ really apply here. This ryokan had zero Japanese guests and catered exclusively to foreign tourists. The rooms are nice but certainly not great- especially considering the price. No public onsen just a shallow marble tub outside each room which heavily lacks atmosphere or Beauty. The hotel misses elements of nature and relaxation throughout- which usually is staple of a nice traditional ryokan. Then the staff- the non-Japanese staff actually tries very hard but they are clearly not aware of some of the customs at traditional places. The Japanese stuff might have been the coldest staff I have ever experienced in Japan. As I speak Japanese, I usually manage to get into a nice conversation with staff at such ryokans - at this one, that was not at all possible. They wouldn’t even speak Japanese with me. The breakfast service was fine but felt really rushed and service was cold. Dinner was an absolute nightmare - no accommodation was made for a serious allergy. Actually there was no concern whatsoever- we even identified the ingredient in a dish that the waiter said was ok… and when we pointed it out he just said „please don’t eat then“. Usually staff in Japan bends over backwards to make sure all is fine with your meal. Also- the 24,000 yen/person kaiserlich dinner was served at such a speed that we had at times three courses in front of us. Flexibility is definitely also not a word in their vocabulary - no changes can be made to anything - but that would be ok if the staff was just overall trying a bit harder. Food quality was good but again not better than at similar places for half the price. Overall the ryokan lacks a loving touch and I can only assume that it is badly managed as the staff is clearly unmotivated. You can definitely do much better in Japan and a big lesson for me is to always look out for reviews from locals as they know best what the standard for such a place should be. As someone who loves japan and has close ties to the country through work and friends, I am always happy to see positive reviews about the Japanese hospitality and service - however o encourage everyone who rated their stay highly here to try some other great ryokans in Japan to find out for yourselves how much better it can get.

It is a very comfortable manor villa. All the facilities for relaxation are really new. I had a great time staying here and it was very quiet at night. The most important thing is that the room has an outdoor hot spring bath and is of high quality! I like it very much!

Fabulous “destination” hotel…. The food was incredible (either French or Japanese degustation style menu). You could not get a better viewpoint for Mt Fuji. Advice: traditional public onsen so no tattoos but they have private baths too so happy days; a car would be helpful as the taxi service is fairly sp****; if you don’t have a car then book Taka from Native Fuji Tours (he was 10/10)… and pay the extra for a higher floor… we had one with a bath on the balcony… stunning!

This lovely hotel (its a bit dated, but everything is clean and very nice) is right on the lake, and very quiet. Its 10 minutes driving distance from the Kawaguchi-Ko bus stand/train station and there is a free hotel shuttle every hour. I would definitely go for rooms with a view - either of the lake, or of Fujisan. We went for rooms with lake view, and very much enjoyed it. The rooms are big and very comfortable, with a desk, an armchair and a sofa. There is also a small balcony, with amazing views of the lake. Its so peaceful, especially in the early morning or during sunset. The hotel is located in a large garden. There is an indoor and lovely outdoor onsen, where you can bath in the warm water whilst seeing bamboo and hearing birds. Breakfast is a good buffet. The restaurant for dinner is rather expensive, so i would recommend eating in one of the few restaurants in the small town.

Stayed for two nights and finally I got a much better sleep for the first time on my 2 week trip! Breakfast was ok, not fantastic-the place seems very deserted with many shops shuttered quite early on and streets dark. The bath was decent but nothing to shout about. Overall a value for money place just don’t expect too much

The service was excellent from the moment we arrived to our complimentary shuttle service back to the nearby train station. Hotel is clean and comfortable. The staff did their best to accommodate our minimal japanese. The scheduled meals were fresh and delicious. If you have tattoos you cannot use the public baths but they do have a private bath you can schedule for 30 minute slots. My partner and I had a fulfilling traditional ryokan experience here!

The hotel was so clean, the service by the concierge was so friendly and approachable. Helped us to push and carry our luggage till our room door. The convenience stalls nearby made breakfast and supper a perfect go to! It was a good stay nearby the onsen which has free access for staying guests! The carpark was just located downstairs that you could also see your car! Love the visit! And will want to come back again!

Pleasantly surprised by the size of each “room”, since each room is a villa with two levels plus a rooftop. It was awesome to be able to stay somewhere with a view of Mt Fuji. Staff were friendly and helpful, definitely recommend!

Fuji Tatsugaoka is a nice hotel near Fuji Q-Highland You can reach this hotel by taxi but I choose to walk from Fuji Q-higland station.. It took only 15 minutes walks and you can enjoy the neighborhood while walking. There are delicious Chinese restaurant with reasonable price, convinient store, fruit stall, department store and small cafe with fresh bread, that you can smell it in the air. The hotel have 2 onsen, for men only and women only. Too bad I couldnt have a chance to try it. What's surprised me is, you can enjoy the view of Mt Fuji from your breakfast table 😍 And their Japanese style breakfast is sooooo delicious I stayed in this hotel for one night (Nov 20) which I regret it 😅 I should've spent 2 nights ! Defenitely will be back to stay in this hotel again 😍

Very nice mountain view from room. The public baths located on 7th floor are amazing as the one in open space is extraordinary. Very relaxing and comfortable in summer night. The buffet breakfast and dinner provide many choices of different cuisine. Overall speaking, very good choice I have made. I will sure will pick Mystays again.

The hotel itself is small 々 old, but it is very convenient with hot springs and taverns. It was Mt. Fuji view, so the view was good. However, there are many foreign guests, so I want you to tell me about the manners of the hot spring. I didn't know the manners, and I was poor to say the color 々 from Japanese guests. The explanation was also attached to the dressing room in the room and the hot spring, but I don't see it. I want you to visit if you know the rules when passing the key to the locker, and to those who don't know it, you can give it to a small paper. And please prepare not only English but also Spanish and French. Foreigners want to check the hot spring rules. Let's enjoy the hot springs! Open-air bath, wide and comfortable! Also, the color of the indoor clothes is thin, so the underwear is clear, and eventually I went every time in my clothes. I want you to be a little darker.

I lucked out and was given a larger bedroom than standard. It was a twin room with ample space between the beds and at the foot of the beds for my large suitcase. The bed had a duvet with a cover which only covered one side which I didn't think was very hygienic (I realise it's a typical Japanese style) and one pillow filled with seeds and the other was a softer tempura style pillow. The bathroom was small but functional. The towels were small and thin and only one was provided. There was mould on the shower curtain. The room lighting was ok and the air conditioning worked well. Unfortunately there were no English language channels on TV. There was one desk with a chair. A cupboard and good sized safe which wasn't fixed to the cupboard and a fridge. Wi-Fi was poor and kept on dropping in and out. I tried changing rooms but there was no improvement. The hotel offered free parking and it was just over the road from the train and bus station. I was able to catch a bus from there to Tokyo Haneda airport very easily. That said, booking it was a nightmare because the bus company wouldn't take internet bookings and the hotel refused to help me reserve a seat. The breakfast was ok with enough western choices such as cereal, yoghurt and croissants. The restaurant was a nice bright room. I used the hotel washing machine and dryers (for a small fee). They worked well although the machines were a bit dirty. No English was spoken at reception so communication was difficult. There were a few restaurants within walking distance (or if you drove with parking). 7 Elevens were about 10 minutes walk away. The hire car outlet was about 30 minutes walk away.

We stayed here for two days, although the trip was very short, but the journey was very satisfactory! Mainly because the hotel is very comfortable, you can see Mount Fuji in the external landscape, very beautiful!

I have used it several times. Breakfast and dinner are included (free and delicious) and are reasonably priced. The rooms are not small like business hotels in the city, but quiet and relaxing. As a point of caution, it is far from the city center and there is no convenience store within walking distance (it is dark and I don't feel like walking), so let's go buy it by car before drinking. Snacks and canned beer can also be purchased at the hotel shop. The proprietress is nice and soft-spoken.