The car was brand new, and they even upgraded it to a different model. When I picked it up, they actually delivered it to my hotel the night before, and after I returned it, they drove me to my destination. The experience was fantastic! This car rental company is excellent; there were no extra charges throughout the entire process. Highly recommended!
AGTRAN Car Rentals
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AGTRAN user ratings
108 reviews
Guest user
Posted Jul 12, 2024
派洛多 Axia
Original text
Guest user
Posted Aug 23, 2024
派洛多Axia
The service and the car were both good, but the staff gave me the wrong keys when handing over the car, which was resolved quickly.
Original text
Anonymous user
Posted Mar 10, 2026
派洛多Bezza
The car was in excellent condition; it only had about 40,000 kilometers on it when we picked it up. The accelerator and brake pedals felt great, and the interior was brand new – the newest car we've ever rented. The Agtran driver was also very helpful. Our flight was delayed, so we were an hour and a half late picking up the car, but he waited for us the whole time, which was incredibly touching. He responded to any inquiries we made via WeChat. Returning the car was also smooth; he checked it over and said it was okay as long as there were no problems. The whole process was very comfortable and smooth. We had a great experience with Agtran and would definitely choose them again for our future self-drive trips in Southeast Asia. By the way, I recommend asking the driver about the location of the fuel filler cap button when you pick up the car. We searched for quite a while before finding it; it's quite different from the ones in China.
Original text
Guest user
Posted Mar 3, 2026
派洛多Axia
Overall, it was a great experience. The staff provided excellent service. The first car did have a minor issue, but they upgraded us to a replacement car for free. The service was excellent and trustworthy!
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Guest user
Posted Feb 20, 2026
派洛多Axia
I lost hotel key in the car
the car rental help me sent tothe hotel
very helpful
Original text
Guest user
Posted Feb 13, 2025
派洛多Axia
The service was perfect. The staff who picked me up patiently helped me buy a SIM card, taught me navigation, and explained important information. A perfect experience! The car rental location is also very close to the airport, just a few minutes' drive away, and the staff will pick you up and drop you off – everything was great!
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Anonymous user
Posted Aug 21, 2024
派洛多 Axia
We picked up the car at Terminal 1. The Indian driver had added us on WeChat beforehand for easy communication, and he was already waiting when we came out. We showed him our translated international driver's license, paid the rental fee, and he took a quick video of the exterior before we drove off. We returned the car at Terminal 2. We arranged the time in advance, and he was waiting there. He briefly checked if the car was in good condition and we left. There were none of the difficulties others had mentioned. Overall, it was very convenient and I was very satisfied! I'll definitely use this company again next time.
Original text
Anonymous user
Posted Jun 14, 2024
派洛多 Axia
I arrived at 10:30 PM. Worried about flight delays, I contacted the company beforehand via WhatsApp, but my worries were unnecessary. The driver assured me he would wait, sent me detailed directions after landing, and arrived on time to pick us up and take us to the nearby parking lot for document upload and vehicle inspection. I chose to return the car at the train station, and the driver sent me a photo of the pick-up location, which I picked up quickly. I was a little worried after reading other people's reviews, but this rental experience was excellent. I'm unsure if there were any fines or violations incurred later, so I can't provide feedback on that.
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AGTRAN car rental FAQs
Does AGTRAN have a free cancellation policy for car rentals?
Yes, AGTRAN offers a free cancellation policy. You can review the specific cancellation policy when booking.What is the most popular car model in AGTRAN?
AGTRAN's most popular car type is Perodua Bezza.What are the popular pick-up locations for AGTRAN?
AGTRAN is most popular in Kuala Lumpur, and you can choose to pick up at Kuala Lumpur International Airport.How far in advance should I book a car rental from AGTRAN to get the best deal?
Book your car rental with Trip.com at least 4 weeks in advance to save more and benefit from our free cancellation policy. For peak season trips or popular destinations, secure those great deals even earlier!What does AGTRAN's rental car insurance typically cover?
Trip.com's car rental insurance typically includes the following types. We recommend selecting coverage based on your driving experience, itinerary risks, and existing insurance: Loss Damage Waiver (LDW)/Collision Damage Waiver (CDW): Covers loss or damage to the rental vehicle, including theft, but usually excludes specific parts like glass, tires, or the undercarriage. Super Collision Damage Waiver (SCDW)/Super Loss Damage Waiver (SLDW): Provides the same coverage as CDW/LDW, but with a lower or zero excess. Third-Party Liability (TPL): Covers damage to third-party vehicles/property or personal injury caused while driving. Personal Accident Insurance/Personal Effects Coverage (PAI/PAE/PEC): Covers personal injury to occupants or loss of personal belongings inside the vehicle due to an accident, including compensation for death, medical expenses, etc.Does AGTRAN offer monthly car rental?
Search on Trip.com by entering your dates and pick-up location. If AGTRAN has vehicles available, you can rent one for a month. Due to the long rental period, we recommend booking in advance.What is AGTRAN's cancellation policy?
AGTRAN's cancellation policy varies depending on the cancellation type you select on Trip.com. To find rentals with a free cancellation policy, simply apply the "Free cancellation" filter on the Trip.com search results page.
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