It was my first time renting a car in Japan, and I was a little worried about how to contact the rental company after arrival. Surprisingly, they contacted me as soon as I arrived at the airport and told me to wait for their shuttle at gate 6 on the 3rd floor. When I got to gate 6, they were already waiting at the door. Curious, I asked the driver how they knew we had arrived. He explained that I had written my flight number in the reservation, so they checked the flight information. Is Japanese service always this excellent? Haha. I recommend filling in your flight information when booking. Secondly, I want to praise their car – it's super cute and fully functional! It even has a phone holder, which was so convenient since the car's navigation is in Japanese. They also added me on LINE, so I can contact them through LINE if I have any problems during the rental period. Apparently, their phone number is their ID on various chat apps, so I suggest adding them on LINE before your trip. The service was entirely in Chinese, the staff were friendly, and the rental experience was very pleasant without any problems. I highly recommend this rental company. I will definitely choose them again next time. Thank you so much!












