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If the flight, train, or bus you booked with a rental car on Trip.com is delayed or cancelled, you can contact us for free assistance to either keep or cancel your rental car

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CarPlus car rental FAQs
Does CarPlus have a free cancellation policy for car rentals?
Yes, CarPlus offers a free cancellation policy. You can review the specific cancellation policy when booking.What is the most popular car model in CarPlus?
CarPlus's most popular car type is Toyota Vios.What are the popular pick-up locations for CarPlus?
CarPlus is most popular in Taichung, and you can choose to pick up at Taichung International Airport.How far in advance should I book a car rental from CarPlus to get the best deal?
Book your car rental with Trip.com at least 4 weeks in advance to save more and benefit from our free cancellation policy. For peak season trips or popular destinations, secure those great deals even earlier!What does CarPlus's rental car insurance typically cover?
Trip.com's car rental insurance typically includes the following types. We recommend selecting coverage based on your driving experience, itinerary risks, and existing insurance: Loss Damage Waiver (LDW)/Collision Damage Waiver (CDW): Covers loss or damage to the rental vehicle, including theft, but usually excludes specific parts like glass, tires, or the undercarriage. Super Collision Damage Waiver (SCDW)/Super Loss Damage Waiver (SLDW): Provides the same coverage as CDW/LDW, but with a lower or zero excess. Third-Party Liability (TPL): Covers damage to third-party vehicles/property or personal injury caused while driving. Personal Accident Insurance/Personal Effects Coverage (PAI/PAE/PEC): Covers personal injury to occupants or loss of personal belongings inside the vehicle due to an accident, including compensation for death, medical expenses, etc.Does CarPlus offer monthly car rental?
Search on Trip.com by entering your dates and pick-up location. If CarPlus has vehicles available, you can rent one for a month. Due to the long rental period, we recommend booking in advance.What is CarPlus's cancellation policy?
CarPlus's cancellation policy varies depending on the cancellation type you select on Trip.com. To find rentals with a free cancellation policy, simply apply the "Free cancellation" filter on the Trip.com search results page.
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