Hotels With Airport pickup service in Maryland, United States

I stayed at this hotel in Silver Springs on Colesville Rd in March 2023. Both nights of my stay, I was not able to sleep because of the group next door. The second night, I called downstairs twice, after I was not able to sleep because the group next door kept banging on my door, yelling on the floor, and partying. Both times, I was told that even though the hotel has a policy stated on all floors that the hotel was quiet as a mandate from 11pm-7am, there was nothing they could do. I’m not a particularly light sleeper either. This led to me not being able to sleep all night both nights, it ruined my stay, and it is simply not acceptable to run a hotel where management denies guests the basic right to sleep in the hotel because they can't manage other guests. When I went downstairs in the morning to follow up, the person at the front desk seemed confused and told me that the standard response is to send security to manage the group. This was never offered, nor what the person at the front desk did. I find all of this unacceptable. I was staying there for a conference and I was not able to do the work I should have reasonably expected to be able to do because I was exhausted from travel and unable to rest. I think the very basic function of a hotel and the reason people stay at hotels is that they expect to be able to sleep in the room that they have been assigned. If you can't provide that, then I don't know why you offer people rooms at a price.

Stayed many hotels in marryland but this is the best soo far based on price, very close to airport like 10 mins. Rooms are very nice and clean they do have housekeeping services which is amazing as i always request HK services but never ever receive it from other hotels , Breakfast do not have too many options like 3-4 items basics but very reasonable price $10-$13 Amazing pool, decor, front desk is fast and professional. Its a big hotel located in a very peaceful area, while from your room you will see many flights taking off and landing which is amazing !!

We have stayed at this hotel many times over the past years. We love the location of the hotel and the close proximity to the shops and restaurants at Rio and Crown. Check in was done by a friendly agent at the Desk with a name tag that indicated his name was Juan. Juan was very warm and friendly welcoming us to the hotel. Although he didn’t recognize my status on Marriott Bonvoy (Titanium) he did ask if we wanted points or a food item from the sundry shop as our Bonvoy welcome gift. He could have enhanced the check in experience by utilizing our name and explaining the breakfast times. Signs were posted in the elevator and at the desk that listed the breakfast times and housekeeping procedures. Stay over housekeeping is on request and is a room tidy, make the bed, new towels, trash removal and amenity refill. Breakfast: I am not fond of the new breakfast offerings. Pre packaged waffles and sausage biscuits. I am on a keto diet and there are just two many carbs on this breakfast to start the day. Packaged cereal, instant oatmeal that you add hot water, cold cheddar biscuits. Yogurt was available in the refrigerator. Everything was high in carbs. Neither scrambled or hard cooked eggs were available. I missed them. I noted many other guests inquiring about where were the eggs. All of the attendants on the buffet were both friendly and hard working and kept the buffet stocked and the tables cleaned. Special kudos to Dolores who was very hospitable on Monday morning, management should commend her for her hard work and big smiles. Well, to my surprise on Monday and Tuesday they had the hard cooked eggs available and instead of the waffles and they offered egg white frittatas. I heard many negative comments on the breakfast with guests looking for English muffins, toast or bagels. Housekeeping: Our room was spotless clean and I noted that pads and pens have been added to the guest room. The bath amenity was the bulk dispensers on the wall and one small bar of soap at the sink. Shower was a tub shower and the water pressure and temperature perfect however the sink faucet had a very low water pressure and the stopper did not hold water for the morning shave. I appreciate that they are doing room tidy although on the second day the room attendant forgot to refill the coffee supplies. The Front Desk attendant at night Alison was very friendly and hospitable. She engaged everyone as they came in from the entrance warm smile. She did well to find a commonality to build a rapport for conversation. She is a natural with hospitality and should be commended for her excellent service. Another nice stay and we look forward to returning to this hotel on our next visit to Gaithersburg.

The team here have never let me down. Patrice is always so sweet and constantly smiling and Nikki was very kind as well. I get that parking space in any metro area, even the suburbs, is at a premium. As such, I'm always prepared to pay for parking. I love that as a Marriott Bonvoy member, the parking fee is waived. And the breakfast was individually wrapped items. We're still facing National Health Emergencies and just coming out of a pandemic that shook the nation. The fact they are cautious and considerate of both sides won me over, also. Being a hotel that caters to long term guests, many with kiddos, the rooms were well-kept. The usual expected spots were few. Cimfortable beds with foam pillows. Even the lobby area was comfortable. Overall, I would hands down recommended this hotel.

I just want to say this was our first time coming to the Sonesta. We thoroughly enjoyed our stay. A special thanks to Michele who was a by far the most professional and friendly person. She was attentive to our needs and made the stay worth every penny. I would encourage anyone that is in the area to stay here. We will definitely be going back and staying. Loved the suite and the view! Once again we can’t thank Michele enough.

We arrived back at BWI around midnight, with a 2 + hour drive home. We booked a room in advance with Red Roof, left our car there during our travel and then stayed there after our arrival. Staff was helpful with booking. Shuttle driver was prompt and courteous both taking us to the airport and picking us up late at night. A good option for a late arriving plane trip!

I thoroughly enjoyed my 5 night stay at Hotel Indigo. The reception staff was very friendly and accommodating. The room was well appointed with nice furnishings and was clean. The bed was comfortable. The room had 2 large windows with a city view. Housekeeping came daily and provided excellent service. The public areas/lobby were nice and clean too. The lobby has a large area with abundant seating, a large fireplace and tv. My only suggestion would be to update the tv to a smart tv for access to Netflix and other apps.

Quite good, staying at one o'clock in the morning, the bed is a big decoration and a little modern. The downside is that the breakfast at the restaurant was very poor. I walked two blocks to eat breakfast. Suitable for temporary stay for one night

My husband and I arranged for a room block for many of our guests to stay at this hotel for our wedding. Leading up to the wedding and during the wedding weekend, the staff were very communicative and hospitable - helping us keep track of which guests were staying there, the distribution of welcome bags, and coordinating transportation to and from our wedding. Our guests had a great stay at the hotel and really appreciated the reasonable price and proximity to many restaurants and shops in Bethesda.

Stayed many hotels in marryland but this is the best soo far based on price, very close to airport like 10 mins. Rooms are very nice and clean they do have housekeeping services which is amazing as i always request HK services but never ever receive it from other hotels , Breakfast do not have too many options like 3-4 items basics but very reasonable price $10-$13 Amazing pool, decor, front desk is fast and professional. Its a big hotel located in a very peaceful area, while from your room you will see many flights taking off and landing which is amazing !!

We arrived back at BWI around midnight, with a 2 + hour drive home. We booked a room in advance with Red Roof, left our car there during our travel and then stayed there after our arrival. Staff was helpful with booking. Shuttle driver was prompt and courteous both taking us to the airport and picking us up late at night. A good option for a late arriving plane trip!

Quite good, staying at one o'clock in the morning, the bed is a big decoration and a little modern. The downside is that the breakfast at the restaurant was very poor. I walked two blocks to eat breakfast. Suitable for temporary stay for one night

Nice spot Almost to far walking from places Bonus right next to dispensary

Just wrapped up a two-day meeting at the Historic Inns of Annapolis. I was so looking forward to staying there, as I'd heard great things about it. Unfortunately, I was disappointed with the service and the cleanliness. We stayed in the Gov Calvert building, which is a beautiful, historic building on the main circle in downtown Annapolis, just a short walk from the MD state house. Although old, it's been preserved wonderfully, and it doesn't feel 250+ years old. When I arrived at 7:15pm, there was no valet available, so I waited in the rain at the valet stand for 10 minutes before retreating into the hotel. I checked in at ~7:30pm but had to return outside to provide the valet my key and retrieve my bags. There was no bellman to assist with the bags. When I checked in, I asked if there were a restaurant or bar in the hotel where I might get a bite to eat and was directed to the pub next door. Unfortunately, it closed at 8pm, so I had to find my way to another pub down the street and around the corner. For early evening, I was surprised to be unable to find dinner in house and being forced out into the rain to walk to a restaurant. When I returned to my room, I looked for a plug near the bed to charge my phone. There was a very, very dirty power strip behind the bedside table that had so much sticky grime on it that I had to clean the openings for the phone's cord before inserting. When we began our meeting the next morning, there was no breakfast served, though we'd ordered it when we contracted for the retreat. We were eventually provided a coffee service, though our staff had to go out to get bagels, since everyone came expecting breakfast to be included. There was food left in the refrigerator in our meeting room from a wedding over the previous weekend, which drew gnats to the room that we had to contend with over the two days. Several colleagues expressed concern at the lack of cleanliness of their bathrooms (hair in their tubs &/or bathroom sinks), so we asked that the rooms of all our guests be deep cleaned. The hotel nicely left a bottle of wine in each room after recleaning. On Day 2, we were informed mid-morning that unless we cleared our cars from the garage by 1pm, we would have to pay an extra $15 per car on top of the $32/day for valet service. (There is no self-parking option and street parking is limited.) This was not stated when we made reservations, when the meeting rooms were booked and food ordered, or when we checked into the hotel. Our meeting was not scheduled to conclude until 3:30, and we'd paid for the room's use through the end of the business day. Although the hotel agreed to waive the extra $15, we were each asked for $15 when we summoned our car through the text app the hotel uses, as valet instructions required. As a result, we had to wait at the front desk for the staff to ”release” the charges on each of our accounts before the valet could retrieve our cars. The staff that served us for the meeting we

While this location could sure use renovations and the rooms on the first floor surely need new sleeper sofas. The service was kind and each team member was so friendly. The front desk, the laundry lady, and the breakfast attendant. It was packed weekend of mostly lacrosse families.

I looked at all the BWI airport hotels carefully before booking, and decided that the Westin was probably the best. Now having stayed there I'm pretty sure I was right. The place is clean and modern, with a spacious lobby and updated design in the rooms. The blackout curtains are some of the best I've ever seen: I woke up at 8:30am convinced it was still the middle of the night. The bathroom has a great shower, was clean and fully stocked with towels. Really everything I could have asked for.

The location of the hotel is a little far from the city center and the beach. The satisfaction is that the parking is free, the room is clean, the front desk service is very good, the restaurant breakfast service is slightly worse, the waiter is serious...

Customer Service with a smile. From the moment the shuttle picked me up, I was transported back to a time where service was personal and positive. Lay, the driver welcomed me back to Baltimore and engaged in an lovely conversation taking us back to our DJ days in the Baltimore club circuits. Lay epitomized what excellent service is with a friendly, welcoming attitude. Upon my arrival, early am, my room was not ready as I arrived on a redeye from the west coast. Kawan, at the front desk, handled the situation like a champ, she offered me a complimentary breakfast voucher, while she finds an available room from the early checkouts. I grabbed a few breakfast items and before I even say down, Kawan appeared with my room keys, and a huge smile! Lay and Kawan restored my faith in excellent customer service and turned a day that had the potential to be difficult (Redeye, jetlag, schedule) into a great way to start my week on the east coast. Kudos to both!

I stayed at this hotel in Silver Springs on Colesville Rd in March 2023. Both nights of my stay, I was not able to sleep because of the group next door. The second night, I called downstairs twice, after I was not able to sleep because the group next door kept banging on my door, yelling on the floor, and partying. Both times, I was told that even though the hotel has a policy stated on all floors that the hotel was quiet as a mandate from 11pm-7am, there was nothing they could do. I’m not a particularly light sleeper either. This led to me not being able to sleep all night both nights, it ruined my stay, and it is simply not acceptable to run a hotel where management denies guests the basic right to sleep in the hotel because they can't manage other guests. When I went downstairs in the morning to follow up, the person at the front desk seemed confused and told me that the standard response is to send security to manage the group. This was never offered, nor what the person at the front desk did. I find all of this unacceptable. I was staying there for a conference and I was not able to do the work I should have reasonably expected to be able to do because I was exhausted from travel and unable to rest. I think the very basic function of a hotel and the reason people stay at hotels is that they expect to be able to sleep in the room that they have been assigned. If you can't provide that, then I don't know why you offer people rooms at a price.

We have stayed at this hotel many times over the past years. We love the location of the hotel and the close proximity to the shops and restaurants at Rio and Crown. Check in was done by a friendly agent at the Desk with a name tag that indicated his name was Juan. Juan was very warm and friendly welcoming us to the hotel. Although he didn’t recognize my status on Marriott Bonvoy (Titanium) he did ask if we wanted points or a food item from the sundry shop as our Bonvoy welcome gift. He could have enhanced the check in experience by utilizing our name and explaining the breakfast times. Signs were posted in the elevator and at the desk that listed the breakfast times and housekeeping procedures. Stay over housekeeping is on request and is a room tidy, make the bed, new towels, trash removal and amenity refill. Breakfast: I am not fond of the new breakfast offerings. Pre packaged waffles and sausage biscuits. I am on a keto diet and there are just two many carbs on this breakfast to start the day. Packaged cereal, instant oatmeal that you add hot water, cold cheddar biscuits. Yogurt was available in the refrigerator. Everything was high in carbs. Neither scrambled or hard cooked eggs were available. I missed them. I noted many other guests inquiring about where were the eggs. All of the attendants on the buffet were both friendly and hard working and kept the buffet stocked and the tables cleaned. Special kudos to Dolores who was very hospitable on Monday morning, management should commend her for her hard work and big smiles. Well, to my surprise on Monday and Tuesday they had the hard cooked eggs available and instead of the waffles and they offered egg white frittatas. I heard many negative comments on the breakfast with guests looking for English muffins, toast or bagels. Housekeeping: Our room was spotless clean and I noted that pads and pens have been added to the guest room. The bath amenity was the bulk dispensers on the wall and one small bar of soap at the sink. Shower was a tub shower and the water pressure and temperature perfect however the sink faucet had a very low water pressure and the stopper did not hold water for the morning shave. I appreciate that they are doing room tidy although on the second day the room attendant forgot to refill the coffee supplies. The Front Desk attendant at night Alison was very friendly and hospitable. She engaged everyone as they came in from the entrance warm smile. She did well to find a commonality to build a rapport for conversation. She is a natural with hospitality and should be commended for her excellent service. Another nice stay and we look forward to returning to this hotel on our next visit to Gaithersburg.

My husband and I arranged for a room block for many of our guests to stay at this hotel for our wedding. Leading up to the wedding and during the wedding weekend, the staff were very communicative and hospitable - helping us keep track of which guests were staying there, the distribution of welcome bags, and coordinating transportation to and from our wedding. Our guests had a great stay at the hotel and really appreciated the reasonable price and proximity to many restaurants and shops in Bethesda.

I like it very much and am very satisfied with it. It is clean and the service attitude is good. I will come back next time. You can ask the waiter for toiletries. You can also apply for a membership card to accumulate points, and you will receive free accommodation in the future.

There is NO Shuttle Service.(The reason for 2* for Service and 3* for Facilities) They do offer compensation for uber/Lyft/Taxi within 3 miles(Rio Shopping Center and Shady Grove Metro), however for some reason Taxis Services won't come to this location. Use the Radisson Hotel next door instead for pick up. The Breakfast is very good, and staff is very friendly! It is a great place to stay if you just want to sleep, eat, and leave. The share fitness center is well maintained as well as a 24 hours small Dunkin' Donuts. Pool is seasonal. Everything works but AC/Heating Unit (one broken Grid) and TV(30”?) is a little out of date.

This is one of the finest places I’ve ever stayed. Not because of any luxury (it’s nice good breakfast etc). It clean, it’s well run. The staff make this place work. This is a serious serious kind of place for serious travelers who do not necessarily love travel. They are attentive polite and of adequate number to care for its guests. They are good about stuff like coffee in the lobby ALL THE TIME. Room cleaning is abundant. It’s just a good, well run store!!

Our first time at this property and we chose it because of the location to the metro on the red line. It is right out the back door across the street. Extremely convenient! We were visiting DC for the weekend. The property was nice, the room was room was comfortable, the service was excellent, the underground parking, while there is an additional fee, is secure and convenient and the checkin/checkout process was flawless. If you want a completely digital experience this is it. The staff checked in via text a few times but were not intrusive. We requested extra towels and received them promptly. While we didn’t visit them, there is an on-site restaurant/bar and a coffee shop available. We have stayed at other properties in the area. I am glad we chose to disregard any disgruntled negative reviews. This will be our property of choice when we visit the city.

This was a very good, reasonably priced and conveniently located hotel. Breakfast was very good, much better than expected. The customer service was excellent. Front desk was super helpful. The Front office manager, Peykan Gilanshah, was particularly good. We had smoke alarm malfunction in the middle of the night, and the front desk offered a 20% discount. However, since we'd booked thru a 3rd party they couldn't change the bill, and when we checked out the reception said the manager would handle it when he came in. To my utter surprise, Peykan called me the very next day, was extremely gracious, and said he would send a check, which arrived in 3 days. This was a minor thing, but the sort of follow up that is all too rare and very appreciated.

This hotel was really a pleasant surprise after reading some of the less-than-glowing recent reviews. We stayed there years ago and it was just okay. But the criticisms must have hit home because the room was clean (and spacious enough not to feel cramped), it was quiet, the bed was comfortable, and the hotel staff was among the friendliest, most responsive and most helpful I've run into (I've stayed in my share of hotels and I put a premium on the service end of things). If you compare the price to other hotels in the DC area, even taking into account the Courtyard's nightly parking fee ($18/night) , it is a bargain. They have plenty of parking with both an outdoor lot and a large (and well lit) basement garage. The hotel is a 5 minute walk to the Friendship Heights Metro station (the Metro trip from there to downtown took only 22 minutes )and there are a number of good eateries and shopping locations within easy walking distance. Chevy Chase is a very nice town too for those of you who are not familiar with the area. We were there over Easter weekend and this place blew away anything comparable that I looked at elsewhere in DC when it came to price. I've stayed in a few of the higher end hotels downtown (mostly near the Capitol) and paid 2 to 3 times as much for rooms that were smaller and in hotels that had the same or fewer amenities. And the biggest surprise was that the food at their restaurant was pretty good. Most hotels in this price range do not have stellar food and I usually avoid the food. But we arrived late, were tired and thus gave it a shot. We got a good burger and a nice Caesar salad. If you don't want to pay the arm and a leg that you'll pay to be downtown or even in other areas in or near DC, but still be close enough to see or do anything you would do from a downtown hotel, then this is your place. We would definitely stay here again.

If you need a comfortable place to stay in Rockville make it at Even Hotel, Rockville Pike, Rockville, Md. I had a 10 day stay booked by my daughter, and at the end of the 10 days I felt I was going to miss my room! The staff were ever so helpful and polite. The room had all necessary accomodations, with a refrigerator, coffee machine, iron and ironing board, T.V., desk and chair, hair dryer, and to top it off, yoga style exercise equipment, too. Housekeeping was every day if you wanted it, or you could hang out the ”do not disturb” sign and you'd have all the privacy you wanted your whole stay. The gym is well furnished; my favorite - the rowing machine resistance with water. The Even is just a hop, skip, and jump to the Twinbrook metro, the Silver Diner restaurant, Trader Joe's grocery, Dollar Store and many other stores in a plaza. Covered Bus stops are very near, and the post office is just a little way past the Fire Station. Just a note to fellow travelers--try to respect the other guests when you have to arrive at 1 a.m. - 4 a.m. and refrain from laughing and talking loud in the hall, or playing with the elevator, or exploring the stairway. This behavior does really disturb other guests. (Thanks so much and good success in all your travels.)

I just want to say this was our first time coming to the Sonesta. We thoroughly enjoyed our stay. A special thanks to Michele who was a by far the most professional and friendly person. She was attentive to our needs and made the stay worth every penny. I would encourage anyone that is in the area to stay here. We will definitely be going back and staying. Loved the suite and the view! Once again we can’t thank Michele enough.

I thoroughly enjoyed my 5 night stay at Hotel Indigo. The reception staff was very friendly and accommodating. The room was well appointed with nice furnishings and was clean. The bed was comfortable. The room had 2 large windows with a city view. Housekeeping came daily and provided excellent service. The public areas/lobby were nice and clean too. The lobby has a large area with abundant seating, a large fireplace and tv. My only suggestion would be to update the tv to a smart tv for access to Netflix and other apps.

Good location, small room, is the usual hotel in the United States, no breakfast, parking is a small brother berth at the door, do not know where to go, 35 knives a night, the little brother to return to the car to give at least 2 knives tip

Wherever you are away from the city centre, the hotel is large and spacious! 10 minutes from the harbour in the city, but the fast distance is the need to pay the toll! Come on near the supermarket, a lot of supermarkets! Overall good! 24-hour reservation transfer service

Here, I need to tip for daily cleaning and hygiene. The next day I also gave the result that I put a lot of towels and didn’t make it 😢. Breakfast is also very simple (there are three varieties). If you can choose to book without breakfast, it is more cost-effective. Coffee is 5 dollars a cup. There is no smell. There is no water in the room (the front desk told me that there is an empty bottle to go to the floor to get water (the result is that the equipment is broken 😅), parking is not free for 50 dollars. This price is the price of a standard five-star hotel in China, this time I really stepped on the pit.

It was very lovely. The view of the water from our room was magnificent. The room was a great size and was very clean. The only thing I wish is that the parking garage was a little closer, but they do offer valet service. So all in all I had a great experience. O and also they let me check in early, which was a life saver.

I loved this location and everything was convenient. I will choose this hotel again on my next visit. There were lots of good restaurants and shopping close by. Hotel room was clean even during this Pandemic. I would definitely recommend this location to others.

Baltimore is really a bad city to carry out. It is the only hotel that does not have to go to the street with the exhibition hall. Therefore, it has chosen to be better than the imagination. It is very clean and has a sense of service. The day before yesterday, the hotel is really not in the hotel. What is the only restaurant to eat? It’s hard to eat. The 4th floor gym has a big platform to catch up with the weekend. You can watch the game. There is also a room with a balcony. You can also see that the stadium pool is dirty and really dirty. There will be a bunch of black kids. A bunch of black kids sneaked on the platform and were alarmed to let the police smash away. So the security of this hotel is still possible.

The location is a bit biased and suitable for renting a car. There is no place to eat around, but I feel that the restaurant is good, there are meals at 11 o'clock in the evening. The standard American breakfast is quite rich. The hotel bed seems to be quite tight and needs to be booked in advance. The room and its supplies are also good and worth recommending.

Overall experience was below par. From carpets that were in dire need of cleaning with obvious neglect, to the fact that ice machines on multiple floors were inoperable and even though I reported the 9th floor ice machine every day for our entire stay, it never functioned. With conference attendance in the 250-450 range daily it seriously impeded our ability to make meeting changes as there was not a single day where all 4 elevators functioned at the same time. On one morning session, I had to wait for 25 minutes to get an elevator to the top floor meeting space. I finally found a back way through the service elevator to get there. Totally unacceptable. I do expect this level of neglect in a flagship property. It was obvious that staff shortage was an issue as well. Finally the pricing in the hotel restaurant was totally out of line with outside establishments. Charging $12 for a bowl of oatmeal or $21 for a pancake breakfast is obscene. Totally underwhelmed by the experience.