Heyi Zhishang (RT mart, Huangguoshu street, Anshun) Guest Reviews
4.6/5
Very Good
969 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(969)
Positive reviews(939)
Reviews with photos/video(141)
Friendly front desk staff(102)
Delicious breakfast(51)
Easy to get around(41)
Convenient parking(33)
Convenient for shopping(26)
Located downtown(20)
Perfect for business trips(12)
Good lighting(6)
Negative reviews(30)
永远吉祥
Superior 2-bed Room
Stayed in Apr 2024
Travel with friends
10 review
3.5/5
Posted on May 21, 2024
I gave it a bad rating as the non-smoking room we booked reek of cigarette smoke. Thankfully only have to put up with that for a night.
Otherwise, it is a decent place from a location standpoint as well as amenities.
But the smell….
Response from Property: 尊敬的客人:非常感謝您的評價 我們深感遺憾您在我們酒店住宿期間遇到的煙味問題非常抱歉讓您感到不滿。您的反饋是對我們服務的最好指導,我們將根據您的建議做出相對應的調整,以確保我們在未來能夠更好的為您服務!小頤祝您生活美滿,工作順利!前廳經理~趙回覆
BYE - BYE
Business Double Room
Stayed in Dec 2022
Solo travelers
34 review
5.0/5
Outstanding
Posted on Jan 14, 2023
Nice room, food options close by. Easy check-in. Would come again.
Response from Property: 相逢即是有緣,小頤相信生命中的每一次邂逅都殊為不易,很高興在分別後還能帶給您美好的回憶。客官,感謝您細緻入微的評價,讓小頤如沐春風。還請您將我們推薦給您的朋友吧*^_^*
Niaani
Superior 2-bed Room
Stayed in Dec 2022
Travel with friends
21 review
5.0/5
Outstanding
Posted on Apr 7, 2023
Location walking distance to train station. A little confusing building as there are around 5 hotels in the same building. Good value for money
Response from Property: 來者是客,頤兒認真公平對待每一位像您一樣美麗的客官哦,有什麼不足的地方,還請您多多諒解,多提寶貴意見建議,讓和頤酒店這個“初生牛犢”學到更多的東西,更加茁壯地成長。期待遇到更好的我們,也期待再次遇見美麗的您,頤兒在這裏等着您哦
AlbertoP
Superior Double Room
Stayed in Jul 2022
Couples
21 review
3.2/5
Posted on Aug 16, 2022
Location is ok if you travel with Taxi. We asked for extra cleaning of the room after founding some hairs from previous guests. They did it very quickly and solve the situation.
Price was exceeding the general level of the hotel.
Response from Property: 尊敬的賓客:您好!感謝您能選擇我們,小頤非常開心,我們會更用心的去努力,您用心來體驗就是對我們的肯定。雖然沒能得到您的滿分點評,小頤還是有些小失望的,我們會繼續努力,希望在路上的每一天都有小頤的陪伴,期待再次與您相遇。
Guest User
Family Room
Stayed in Jun 2022
Family
17 review
4.2/5
Very Good
Posted on Jul 29, 2022
Very clean, thoughtful interior design. Would stay here again.
Response from Property: 尊敬的賓客:您好!很高興能夠讓您有一個滿意的入住體驗。我們希望每一位和頤的體驗者最終都能成為和頤的粉絲,希望和頤在您的出行中給您的旅途帶來美好的回憶,期待與您的再次重逢~
Guest User
Business Double Room
Stayed in Mar 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The hotel is very clean, it is convenient to eat and buy fruits around, the service is in place, there are washing machines and parking is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your review. From the moment you walked into the lobby, you have become a member of Xiaoyi's family. A full cup of hot tea, full of trust, every link has experienced Xiaoyi's meticulous and caring service, which is also the most important part of Xiaoyi's corporate culture. Xiaoyi is very excited to receive your praise. Xiaoyi will continue to work hard and strive to do its best. I hope Xiaoyi will become another home on your journey. Come home often! Front Office Manager ~ Zhao
Guest User
Family Room
Stayed in Feb 2024
Travel with friends
19 review
3.5/5
Posted on Mar 22, 2024
The big bed in the family room is too small, only 1.5 meters wide. It would be better if it was 1.8 meters wide. There's a bit of darkness on the pillow. I don't know what's going on.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, we are deeply sorry for your stay experience this time. Your valuable opinions are very important to us. We will feedback your questions to the relevant departments as soon as possible to improve service quality! Please rest assured that our linen is changed for each customer, and the washing company is also fully qualified. If you come here next time, I hope you will choose Xiaoyi and give Xiaoyi a chance to apologize! I wish you a happy life and smooth work!
Guest User
Family Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The front desk service is really good. I answered all my travel questions. There are also many barbecues and special snacks recommended by the front desk. They are really good, cheap and affordable. At least there are no mistakes. I asked a lot of people and patiently recommended them. They also helped us locate the location and how to take a taxi. The front desk like! ! The hotel is like new, and the facilities and equipment are very comfortable. The children especially like the delivery robot. The sunset from the floor-to-ceiling windows in the family room is really beautiful. If you need anything in the room, they are always willing to help. Thumbs up! ! Highly recommended to stay! ! !
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence, thank you for your support to the hotel. We look forward to your stay again and wish you and your family a happy trip! Front office manager ~ Zhao
Guest User
Business Double Room
Stayed in Feb 2024
Solo travelers
125 review
5.0/5
Outstanding
Posted on Mar 12, 2024
The lady at the front desk is very warm and generous. Needless to say, the room is super clean and warm
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey! Front Office Manager ~ Zhao
Guest User
Business Double Room
Stayed in Jan 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The hotel has a superior location, convenient transportation, and complete commercial facilities around it. The rooms are clean, tidy, spacious, and the design style is simple and elegant. The room service is friendly and patient.
Original TextTranslated by Google
Response from Property: Thank you very much for the guest's comments. Our hotel is located in the bustling commercial center of Anshun City, surrounded by many shopping and snacks. In terms of guest rooms, we will regularly clean and disinfect the guest rooms to ensure the guest's accommodation experience. At the same time, we will also strengthen the training and management of employees to improve service quality and guest satisfaction. We attach great importance to the opinions and feedback of guests, and will do our best to provide better service and quality, so that guests will leave good memories. Looking forward to your stay again, thank you for your recommendation and trust. I wish you and your family a pleasant journey! Manager: Liu Yuling
Guest User
Business Double Room
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The front desk staff was professional and enthusiastic. I checked in quickly. I ordered takeout and a robot delivered it to the room. The room was very new and well-equipped, and the sound insulation was very good. It was not noisy at all in the city center. The bathroom was also separated from dry and wet areas. , the most worth mentioning is that the mattress is really comfortable to sleep on, and there are Anshun special snacks downstairs. It is really convenient and suitable for traveling. I will stay in this hotel next time I bring my parents to Anshun. ,like
Original TextTranslated by Google
Response from Property: Thank you very much for your five-star review. We will continue to work hard to provide the best services and facilities to give guests the best experience during their stay. You mentioned a lot of advantages about the hotel, and I can see that you are a very careful and considerate successful person. Regarding issues such as robot delivery and mattress comfort, guests’ opinions are very valuable and we will listen carefully and make corresponding improvements. Thank you again for your review and we look forward to your visit again! I wish you all the best in your work. Liu~
Guest User
Superior Double Room
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 25, 2024
Clean and hygienic, quiet room, polite service staff, convenient equipment and facilities, great 👍🏻
Original TextTranslated by Google
Response from Property: Thank you very much for your review. We welcome you to stay at the Yitel Hotel Anshun in the heart of Qianzhong. The hotel is located in the commercial center of Anshun. There are RT-Mart supermarket, snack street, Anshun Cultural Old Street, Confucian Temple and Martial Temple around it, which can meet your travel and business trip convenience. The hotel will continue to maintain our cleanliness, comfortable rooms, and polite service staff to make your trip as warm as home. If you have any other questions or suggestions, please feel free to contact us and we will serve you wholeheartedly. Thank you again for your visit and recommendation! I wish you a happy life and everything goes well! Manager-Liu Yuling
Guest User
Business Double Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 10, 2024
The room is clean and well-equipped
Original TextTranslated by Google
Response from Property: Dear guest: You choose Xiaoyi among many hotels to stay in, which means you trust Xiaoyi. Look, you are here, Xiaoyi still does not disappoint you. The hotel is located in the city center, convenient for transportation, free black tea, green tea, and coffee are available in the room for you to taste, and the breakfast is a buffet of Chinese and Western food with rich varieties. How can you miss it! Welcome to visit again! Front Office Manager ~ Zhao replied
Guest User
Business Double Room
Stayed in Nov 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 22, 2023
The room is clean and tidy, the equipment looks new, the front desk service attitude is good, the location is ideal and free parking is provided, great👍🏻
Original TextTranslated by Google
Response from Property: Thank you very much for your five-star review! We attach great importance to guest reviews and will always strive to improve our service levels to meet your requirements. The rooms you mentioned are clean and tidy, the equipment looks new, the front desk service attitude is good, the location is ideal, and free parking is provided. These are all aspects that we have been working hard to improve and improve. Regarding free parking, we have always been committed to providing guests with convenient parking services. However, the parking spaces in the hotel area are on the negative 1 and negative 2 floors. If you have any needs or questions about parking, please feel free to contact our front desk for guidance. We will serve you wholeheartedly. Thank you again for your recommendation, we look forward to having you visit our hotel again and enjoy a more pleasant travel experience! Liu~
Anonymous User
Business Double Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 26, 2024
Good service, clean room, new facilities and equipment, great 👍🏻
Original TextTranslated by Google
Response from Property: Thank you very much for the guest's comments, we will take it seriously. The guest mentioned that our service is very good, we will strengthen the training of employees and improve the service quality. The guest mentioned that the room is clean, we will strengthen the hygiene management to ensure that the hygiene of each room meets the guest's expectations. The guest mentioned that the facilities and equipment are quite new, we will keep these equipment updated and repaired to ensure that guests get the best experience when using the hotel equipment. We are very honored for the guests' praise, and we will continue to work hard to provide guests with a better service experience. Manager-Liu Yuling