Bentong Hotels with Balcony

We recently stayed at Crockfords Genting and had an absolutely wonderful experience from start to finish. As the premier hotel at Genting Highlands, it truly lives up to its reputation. 🏨 Accommodation Our room was spacious, beautifully designed, and spotlessly clean. The bedding was incredibly comfortable, and the view over the highlands was stunning. Everything felt premium — from the modern amenities to the thoughtful little touches that made our stay extra special. 👨💼 Service Service was outstanding across the board. Every staff member we met — from the concierge and front desk to housekeeping and restaurant teams — was polite, attentive, and genuinely eager to help. Special thanks to the concierge team who assisted us with arrangements and recommendations with a warm smile. 📍 Location & Convenience Perfectly connected to SkyAvenue, casinos, and attractions via covered walkways — so easy to get around, even in rain. Yet it remains quiet and private, a true luxury escape above the bustle. 🍽️ Dining & Facilities The facilities are world-class — elegant lobby, relaxing spa, and excellent dining options right within the hotel. Breakfast was high-quality with plenty of variety, and service there was equally attentive.

Room quite good after refurbished. The hotel has kindly given me 26th floor with nice golf view. The staffs at Ayu Awana was polite & friendly. I wanted to try the Lodge but it was closed for private events. I went for a walk along the golf course. Had a good morning exercise & ordered hot mocha & cheesecake after the walk. Cheesecake taste need some improvement I guess, overall a good stay for me.

We had a wonderful stay at Swiss-Garden Genting. Our room was incredibly spacious, modern, and spotlessly clean. The absolute highlight was the heated rooftop swimming pool on Level 41—it was perfect for the cool weather, and the mountain views while swimming were absolutely stunning! Unbeatable value for money. We will definitely come back!

My stay here was excellent. The hotel's overall environment was comfortable, the room was clean and tidy, and the facilities were complete, making for a very pleasant stay. The hotel's location is also very convenient, making it easy to get around and dine nearby. The staff's service attitude was great, and the overall check-in process was smooth. The room's cleanliness and comfort were satisfying. This is definitely a hotel worth recommending. I will certainly consider staying here again if I have the chance in the future! ✨

Enjoying two night in Wyndham Ion Majestic, very recommend to stay here, will come leave here again, when check in time, request to the counter need a forest view to see the sunset, because I’m come the time is normal weekday, so have available forest view room to change, only pay another RM 50 to request change the room, the staff very friendly and help me do the check in very quick, very enjoy this two days in Genting with Wyndham In Majestic Hotel, see you on the next trip

I booked 3d2n for family events, and the place was fully booked as it was school holiday and PH at the same time. Service staff were really nice and friendly, we felt immediately welcomed upon checked-in. The deposit has to be paid in cash ONLY upon check-in, so make sure you have some cash ready in your wallet. They provide buggy service to the hotel room, however many were broken so there’s only one operating so waiting time is prolonged but manageable. My kids love riding the buggy so that is also an attraction by itself. It’s cheaper to buy breakfast on Trip apps than at the receptionist. The location is very remote and food delivery apps will not deliver here. There’s also no lunch and dinner service available unless you book way ahead before coming. So for lunch and dinner time we have to go out, it has become very inconvenient as we planned to stay longer inside and enjoyed the facility than eating outside. The overall facilities are nice, it is a very spacious place where we could conduct a lot of activities for the kids, from swimming to badminton to indoor games and not to mention hike in the morning - mind you the hiking is not-beginner-level. However there are some challenges we faced during our stay. One of the rooms that we booked has water issue, at night the water just stopped flowing. And on the second night, there is an unfortunate power outage caused by faulty electrical equipment that resulted to about 6 hours of blackout in few rooms and also the clubhouse. It is understandable and commendable that they tried to fix the issue a quick as they can, and service staff on the ground handled the communication well by keeping us updated with the repair progress, and even accommodate us as best they could. However it is still very unpleasant experience to stay in the dark and also our program has to be cancelled due to this unfortunate event. Overall the kids enjoyed their stay here. And the staff are also very helpful. With the price we pay it is worth the stay and hope this place can improve further, especially when handling full house booking during peak season.

The check-in experience was horrible, was informed by estate management that room was not ready even at 4:30pm (chk in supposed to be 3:00pm). Trip.com has to step in but seems the communication between Trips.com and estate management ((Stonez7) does not go well. I somehow managed to get into the unit at 5.00pm after few round of close follow-up. The room was cosy but cleanliness could be improved. Dust still found on the floor. The shower temperature is hard to control. In most cases, we have to bathe with cold water. We were asked to leave the unit by 11:00am on the final day. Even though we have been informed during check in that they have extended our check out time by additional 2 hours. This is totally a big disappointment as seems there has been miscommunication here and there. Anyway, plus point is that the unit come with balcony and view is nice. We are fortunate to see double rainbow from our balcony.

The environment for the room is very nice and there is a nice view outside. And also they do have wine glasses in the room and me and my husband can have wine time during the jacuzzi. During morning time you can see the nice view and be able to see the temple. There is also a linked bridge to the outdoor theme park and enjoy our time there. There is also a gym room and indoor swimming pool downstairs. Next time I will bring my family to come and stay here again.

The suite was good and spacious. It has balcony and the facility around that area is quite good. The view also nice. There is a few cafe to choose from, and retail outlet like The News and KK Mart outlet. There are basic room item provided such as iron and iron board, slippers, toothbrush, soap & Shampoo, kettle, coffee & tea, mugs, TV, safety box and hair dryer, but there is no mineral/drinking water, small fridge or microwave provided. However the check in is quite tricky as you may find the person arranging check in staying in the alley nearby The News outlet, there is no proper reception counter available. The customer service will not answer your call. They only reply via what's app so do not bother to call, you may get scolded by the lady who answered. This can be said as not a hotel service, so do not expect that kind of services from this provider. It is more like AirBnB style. However it was a nice stay just during the night i don't know why there is strange shouting and yelling and disturbing sound once in a while came out from nowhere. so it's quite disturbing my sleep a few time wake up in a shock hearing something unwelcoming sound. But if your ear is sound proof while sleeping i think it will not becoming a problem to you.

The room was ok, but overall cleanliness was not good. There were many cigarette remnants and bread crumbs near the window. The service provider by the number of 0126739878 is not professional and not responsive. I was having issue of getting the key card and locating the mail box, and i try to call the number, but the operator refuse to take my call for 8 times. It was frustrating when u couldn't get the check in process done and the operator refuse to take my call. i will not book through this operator anymore