Siam Mandarina Hotel - Free BKK Airport Shuttle

Siam Mandarina Hotel - Free BKK Airport Shuttle Reviews

Siam Mandarina Hotel - Free BKK Airport Shuttle

99 King Kaeo Rd, Tambon Rachathewa, Bang, Racha Thewa, Samut Prakan Province, 10540, ThailandView Hotel Details
Siam Mandarina Hotel - Free BKK Airport Shuttle
Siam Mandarina Hotel - Free BKK Airport ShuttleSiam Mandarina Hotel - Free BKK Airport ShuttleSiam Mandarina Hotel - Free BKK Airport Shuttle
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Siam Mandarina Hotel - Free BKK Airport Shuttle Guest Reviews

4.2/5
Very Good
550 review
Verified reviews
Location4.2
Amenities4.0
Service4.3
Cleanliness4.2
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All reviews(550)
Positive reviews(507)
Reviews with photos/video(101)
Close to airport(152)
Offers pick-up/drop-offs(138)
Convenient location(103)
Easy to get around(97)
Delicious breakfast(35)
Stayed multiple times(9)
Great swimming pool(9)
Delicious buffet(8)
Negative reviews(43)
Merly Velando
Deluxe Room with Airport View 1 King bed
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 18, 2024
The food is excellent, the rooms are clean. The staff are nice and friendly. We had the most astonishing view of the airport. The place is quiet and laid back perfect for relaxation.
6/12
Response from Property: Dear Merly,Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the Airport. We appreciate your kind words about the friendliness of our staff, as providing excellent service is our top priority.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future. Best Regard,Varit Sarakorn Front Office Manager
Maotin
Deluxe Room - King Bed (Non smoking)
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 22, 2024
Got off the plane early but the luggage took too long, so we barely missed the midnight free shuttle. Called Grab and it took around 20 minutes and over 200baht. The hotel itself was quite traditional: small lifts, worn interior. Odd number rooms would be on the left hand side after stepping out of the lift. The room itself was spacious with updated interior, with less-than-elegant bathroom. Bed was comfy and the blinds were great. Aircon was a bit tricky to work out. Was shocked to find no international socket outlets, not to mention USB. Breakfast was a pleasant surprise, partly because it was not crowded at all when we arrived before eight, and also because of the grand interior. Food was above average, although there was a man who found the bowl was too small for cereal. We stayed there for one night only so we didn't mind the view (none) nor did we check the pool (or other facilities for that matter). Overall, absolutely great bang for the buck. This is the airport hotel to go to if you need a good sleep after a long weary flight.
Response from Property: Dear Maotin,Dear Value Guest,Thank you infinitely for sharing such a kind and positive review of your recent stay at Siam Mandarina! We are thrilled to hear that you thoroughly enjoyed your experience, and that our team played a part in making it memorable. We look forward to hosting you again on your next visit to Bangkok.Best Regard,Varit Sarakorn (Max)Front Office Manager
TravisO
Deluxe Room - Twin Beds (Non smoking)
Stayed in Jun 2024
Travel with friends
22 review
4.0/5
Very Good
Posted on Jun 11, 2024
We like the hotel for the complimentary airport shuttle, which got us to the airport within 15 minutes during the morning traffic. The buffet breakfast spread is well presented and tasty. The gym has a few types of equipment to select from, and we felt the lighting could be improved (instead of using warm light). I like that that front desk was able to cater to our preferences for a high floor room with a view of the runway. The room is aesthetically designed and the bed is firm, which fits my sleep preference. I rated the amenities lower because of the toilet which while there are non slip mats provided, perhaps a handle installed would be helpful for those who are physically less mobile to get into the bath tub. Also, our shower head isn’t flexible and we’d need to remove the handle each time to avoid wetting the entire bathroom floor. We didn’t have dinner because we took a grab out to Megan Bagna, which offered many dining choices and allowed us to do last minute shopping before we head back to our home country.
6/9
Guest User
Deluxe Room - Twin Beds (Non smoking)
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 6, 2024
Room is big and clean with free wifi. We had a room with a view to the airport. Restaurant is open 24 hrs with room-service very convenient when you arrive with a very late night flight and wanted to grab something to eat. With shuttle bus service, make it easy to go to the airport even when you have very early flight as first shuttle bus runs at 4 am already. Breakfast is very impressive with enough choices of food. We will stay again.
Response from Property: Dear Value Guest,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager
Guest User
Deluxe Room - King Bed (Non smoking)
Stayed in Apr 2024
Travel with friends
7 review
3.0/5
Posted on May 7, 2024
Casual stay, far from everywhere as it’s near Survanbhumi Airport. A bonus they providing airport transfer compliments.
Response from Property: Dear Value Guest,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager
PureWood
Deluxe Room - King Bed (Non smoking)
Stayed in Apr 2024
Family
10 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Very good hotel if you wish to be near the airport. A lot of local restaurants nearby and the shuttle bus runs regularly.
Response from Property: Dear PureWood,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager
Malee Thipwatjana
Deluxe Room - King Bed (Non smoking)
Stayed in Mar 2024
Couples
6 review
3.7/5
Posted on Mar 30, 2024
We liked the hotel, great breakfast the only complain is the attitude of the manger there, she was so rude and seem to be upset about the bug bed and we requested to change new room. We got the room changed but with a very bad attitude of the manager. So sad we like the rest of the staffs there. The location is perfect, unfortunately we won't stay there again.
Guest User
Deluxe Room with Airport View 1 King bed
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Great location and not far from the airport. Shuttle bus is regular and good service. Airport view on floor 4 was excellent. Ant the food is good with a great buffet breakfast.
Response from Property: Dear Value Guest,Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the Airport. We appreciate your kind words about the friendliness of our staff, as providing excellent service is our top priority.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future. Best Regard,Varit Sarakorn Front Office Manager
Michael
Deluxe Room with Airport View 1 King bed
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 23, 2024
I thoroughly enjoyed my one-night stay at this hotel before my day-long-haul flight back to Australia. The room was spacious and I recommend booking a room with the airport view - this was a huge plus! I sat and watched the planes, being an av geek as I am. The room was large with separate areas for the bed and the dining area and had a nice bathroom. I didn't like the shower over the bath though - just a minor thing...at my age, I could slip getting in and out of the thing! The staff were all very friendly and helpful. The foyer area was magnificent! I loved the grand piano and the music provided during dinner - there was no need to go outside the hotel for drinks or food. I will sure stay there on my next trip to Thailand and avoid the chaos of Bangkok for a few nice peaceful days!
Response from Property: Dear Micheal,We very much appreciate your comments regarding your stay at the Siam mandarina. It is always a pleasure to receive your feedback and I noted for your comment regarding the staff service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we will have a chance to welcome you back in the near future. Best Regard,Varit Sarakorn Front Office Manager
Guest User
Deluxe Room - King Bed (Non smoking)
Stayed in Aug 2024
Couples
2 review
4.0/5
Very Good
Posted on Aug 23, 2024
Great hotel close to the airport with free shuttle service from and to the airport . For a ride from the hotel into the main tourist areas you will pay around 300bath one way with taxi/uber or how the call it here Grab.
Response from Property: Dear Value Guest,Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the Airport. We appreciate your kind words about the friendliness of our staff, as providing excellent service is our top priority.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future. Best Regard,Varit Sarakorn Front Office Manager
Timer is on now
Deluxe Room - King Bed (Non smoking)
Stayed in Apr 2024
Booked for others
15 review
5.0/5
Outstanding
Posted on May 1, 2024
Good, nice hotel. I will back to stay again next time
Response from Property: Dear Value Guest,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager
Guest User
Deluxe Room - King Bed (Non smoking)
Stayed in Feb 2024
Couples
6 review
4.7/5
Amazing
Posted on Feb 9, 2024
The hotel is a great place to stay, especially if you're just there for airport purposes. We got in late, around 9:00 PM and the restaurant was open, and we had a lot of great food! Live singer as well They do their absolute best to provide a top notch experience. We had one issue where there was a loud noise which occurred around every 10-15 minutes in our room and mosquitos. It was about midnight and every time we went to go to sleep, it happened again, waking us up. The first maintenance guy brought bug spray and listened for the noise but of course didn't happen while he was there, (he didn't stay long enough!) so the manager called and we were insistent. So he sent two more hotel staff for "as long as we wanted them to stay" and we all ended up sitting in the room quietly until it happened again. Finally they heard what we were talking about and made efforts to repair it - something in the AC duct. Anyway, they sincerely do everything they can to ensure a great stay. I'd go back, but make sure they put in mosquito plugins!
Response from Property: Dear Value Guest,Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel.We are sorry to hear that your experience did not meet your expectations.Regarding the mosquitos please allow us to express our sincerest apologies. We humbly apologize and are so sorry for your disappointment. Your feedback has definitely been forwarded to the relevant department heads for the possibility of urgent solutions and improvement.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regard,Varit Sarakorn (Max)Front Office Manager
Anonymous User
Deluxe Room - Twin Beds (Non smoking)
Stayed in Feb 2024
Family
9 review
3.7/5
Posted on Feb 13, 2024
What I really like about this hotel is that there is a crystal restaurant that offers variety of food on their menu. I am a strict vegetarian and I had so many options to choose from. There is also a tour guide who is very friendly and offers a great deal. In addition to this, airport shuttle operates 24 hours and they pick up for free from the airport to the hotel. I highly recommend this hotel if you want to stay close to Suvarnabhumi Airport.
Response from Property: Dear Value Guest,Thank you infinitely for sharing such a kind and positive review of your recent stay at Siam Mandarina! We are thrilled to hear that you thoroughly enjoyed your experience, and that our team played a part in making it memorable. We look forward to hosting you again on your next visit to bangkok.Best Regard,Varit Sarakorn (Max)Front Office Manager
Guest User
Deluxe Room - King Bed (Non smoking)
Stayed in Aug 2024
Family
1 review
3.0/5
Posted on Aug 8, 2024
Those staff are nice and helpful, but the toilet is A disaster. The photo from the website Totally different from real.
Response from Property: Dear Value guest, Thank you for taking your time to share the experience of your recent stay with us.The mentioned concern will be forwarded to the appropriate department to take action and improve. My team and I are looking forward to welcome you back in the near future. Warm regards, Management team.
V easy
Deluxe Room - King Bed (Non smoking)
Stayed in Aug 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Good service,every hour have free shuttle bus at airport . Large room , breakfast is ok but not too much choice
Response from Property: Dear Value guest, Thank you for taking your time to share the experience of your recent stay with us. We are delighted to learn about your wonderful stay. Your positive reviews is deeply appreciated. My team and I are looking forward to welcome you back in the near future. Warm regards, Management team.