To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(517)
Positive reviews(507)
Reviews with photos/video(73)
Clean and tidy(136)
Awesome rooms(97)
Classy environment(47)
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Friendly front desk staff(40)
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Convenient parking(14)
Awesome gym(6)
Negative reviews(10)
jetsetwanderess
Superior Double Bed Room A
Stayed in Feb 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Mar 8, 2024
AMAZING!! Everything in the room is smart, including the lights, the blinds, and even the toilet. The largest TV I’ve ever seen. And a robot for service. So modern!
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Executive Queen Room
Stayed in Oct 2023
Couples
10 review
4.7/5
Amazing
Posted on Oct 9, 2023
Clean and modern hotel
Response from Property: Dear,guest:Thank,you,for Orange hotel,us higu assessment,we will do our best to offrr higher quality service,we are looking forward you stay,with us agqin and wish you hava a coloful life.
Nimingyonghu99
Executive Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Overall, I was very satisfied. The check-in procedure was convenient and the lobby was clean and tidy. The room was fully equipped with smart voice control and smart bathroom. The TV and built-in programs were rich, and I used my phone to cast the screen to watch movies, which was very convenient. There was a roadside parking space outside the hotel. The bedding and towels were also very clean, and the bed was very comfortable to sleep on. In addition, the hotel's breakfast was also remarkable, with rich varieties and delicious taste.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Orange Hotel Beijing Wukesong Dacheng Road. Thank you for your support and encouragement. Every employee of the hotel has always followed the service concept of "treating guests like relatives and friends" and treats every guest like family. I hope you can live comfortably here. We sincerely hope to enjoy every spring, summer, autumn and winter with you, and wish you a happy life!
Guest User
Superior Double Bed Room A
Stayed in Jun 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The front desk service is good, the breakfast is delicious, the facilities are complete, and the place is clean. It is worth recommending. It is very convenient to eat nearby and the location is also very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Orange Beijing Wukesong Dacheng Road Hotel. The hotel has always been adhering to the service concept of "treating guests like relatives and friends", ensuring that the quality of the products and services we deliver is reliable, and cleanliness and safety are the top priority. We hope that you can live comfortably and at ease here. We hope to provide you with an ultimate stay experience. Looking forward to your next visit, wishing you a happy life!
Anonymous User
Superior Double Bed Room A
Stayed in May 2024
Other
4 review
5.0/5
Outstanding
Posted on May 19, 2024
The housekeeper is very enthusiastic and responsive. The hotel is also high-end and grand. The room is clean, the service is professional and the attitude is good. It is the most comfortable hotel I have stayed in recently. I will come again if I have the chance. Recommended
Original TextTranslated by Google
Guest User
Superior Room (2 beds)
Stayed in May 2024
Business travelers
5 review
1.6/5
Posted on May 7, 2024
Poor hygiene. I compared the surrounding hotels near Dacheng Road and decided to stay at Orange Hotel. I was very disappointed. When I entered the room, I was shocked. I thought it was a multi-legged reptile, but it turned out to be a small bunch of hair. There was also a gelatinous substance on the washstand. There were obvious large stains on the curtains.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Orange Hotel Beijing Wukesong Dacheng Road. We are sorry that we were unable to bring you a satisfactory stay experience. We attach great importance to the hygiene issues you raised and are making improvements. We will retrain the room staff to improve the hygiene and cleanliness. We hope to provide every guest with a clean and comfortable accommodation environment, and we also aim to do it once and for all. If there is a problem, we will immediately investigate the cause and make corrections. We also hope that you will not be disappointed with us and give us another chance to improve. We will work harder. I wish you a happy life!
Gongdamaoxiong
Superior Double Bed Room A
Stayed in Jan 2024
Business travelers
43 review
5.0/5
Outstanding
Posted on Jan 29, 2024
The room is very hygienic and has very good hot water. The key is that all the supplies have a light orange smell, which makes people feel refreshed, fresh and clean. The gym has hot water 24 hours a day, which can keep you up all the time. Keep up the habit of exercising, the restaurant is also very good, the price is also very favorable and Qingming, I think it is the first choice in Beijing.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Orange Beijing Wukesong Dacheng Road Branch. We are very honored to bring you a satisfactory stay. We always hope to provide our most sincere and enthusiastic services to our guests. We hope to pay attention to the guests' concerns, think about what the guests think, and hope to do it truly and meticulously. Pay attention to every detail and provide guests with thoughtful, considerate and just the right service. We look forward to your next visit and wish you a happy life!
Guest User
Executive Queen Room
Stayed in Jun 2024
Other
4 review
5.0/5
Outstanding
Posted on Jun 18, 2024
This hotel is near my home. I brought my parents here to stay for a few days. The overall environment and style are good. The service attitude of the young man and the young lady at the front desk is very good. They will help with anything you need. I live on the third floor. The cleaning lady is also very enthusiastic. The breakfast in the morning is also very good. I recommend it. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests:
Hello, thank you for choosing to stay at Orange Beijing Wukesong Dacheng Road Branch. Every employee of the hotel follows the service concept of "treating guests like relatives and friends" and is committed to providing every guest with thoughtful, meticulous, caring and appropriate services, hoping to create a home-like stay experience for guests. We always believe that a good reputation of a hotel must be spread through the most sincere evaluation and the most sincere recommendation of guests. Your satisfaction is the driving force of our unremitting pursuit, and we will continue to work hard to do better. Looking forward to your next visit, I wish you a happy life!
Xiancaibugouchi
Superior Double Bed Room A
Stayed in Dec 2023
Other
6 review
1.0/5
Posted on Dec 11, 2023
First, when checking in, they asked me to scan the QR code with WeChat to place a new order, which was suspected of inducing registered users.
Second, the room card was invalid when I checked in, and I wasted 20 minutes going back and forth. The waiter opened the door with a universal room card.
Third, the check-in receipt stated that it was four hours from ***0 to 22.40! ! ! As a result, I called around 22:00 to urge me to check out. After I told the time, a staff member said that he knew and was sorry. Then someone knocked on the door and urged me to check out. . .
Fourth, the most outrageous thing was that I was very tired. I didn’t turn on the lights when I checked in. I took a shower and went to sleep directly. Then I woke up and turned on the lights. I found a lot of mold spots on the pillow. I was really disgusted. I thought I had been urged several times, so I didn’t think too much. I hurried downstairs to give the card to check out and left.
Fifth, the most outrageous thing was that after the above experience, I contacted Ctrip customer service. After contacting them, the waitress who answered the phone was still very disdainful of Ctrip’s official customer service and had a bad attitude. This is outrageous to me. And there was no compensation or apology for me.
Real advice, avoid pits, don’t stay!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are sorry to have kept you waiting for too long when checking in. The hotel has trained its staff not to keep you waiting for too long. In addition, the lights automatically turn on when you enter the room. When you booked the hourly rental room, it was clearly written that the latest check-out time is 22:00. Of course, this time due to the error of the store staff, you may be given a later check-out time. The store is very sorry if there are health problems. If you find any health problems when you check in, you can communicate with us and we will solve them for you at that time. We will not avoid hotel problems.
Guest User
Superior Double Bed Room A
Stayed in Dec 2023
Booked for others
1 review
2.7/5
Posted on Dec 15, 2023
When I arrived at the store a little earlier that day, this "enthusiastic" lady first searched for the order, adjusted the computer, and worked hard for about ten minutes. She told me that the Ctrip order could only be checked in after three o'clock, and I had to wait until three o'clock before cleaning. If you want to check in now, you need to place an order directly online. The other ladies at the front desk heard about it and checked me in directly (there was actually a room that had already been cleaned). I would like to leave a negative review to this young lady who carefully differentiates orders~
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Orange Hotel Beijing Wukesong Dacheng Road. We are very sorry for the inconvenience. Ctrip bookings can usually only be checked in at 3pm. You can see this on Ctrip because there was a room that was canceled by a guest after I told you about it, so it was given to you. It's not that we treat orders differently. I'd like to apologize to you again. wish you a happy life!
Guest User
Superior Double Bed Room A
Stayed in Dec 2023
Other
2 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Very satisfied with the stay, the front desk was very friendly and the room was clean
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for choosing to stay at Orange Beijing Wukesong Dacheng Road Branch. Every employee of the hotel follows the service concept of "treating guests like relatives and friends" and is committed to providing every guest with thoughtful, meticulous, caring and appropriate services, hoping to create a home-like stay experience for guests. Looking forward to your next visit and wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 16, 2023
The hotel has a good environment and great facilities. The breakfast has many varieties and is delicious. There is also a gym and laundry room. It is very convenient to stay here.
In addition, the service is also very good. The lady at the front desk is very nice. Thumbs up!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Orange Beijing Wukesong Dacheng Road Branch. Every employee of the hotel follows the service concept of "treating guests like relatives and friends" and is committed to providing each guest with thoughtful, meticulous, considerate and appropriate services, hoping to create a home away from home experience for guests. If the room feels dry, you can call the front desk to ask if there is a humidifier. Looking forward to your next visit and wish you a happy life!
Guest User
Superior Room (2 beds)
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 27, 2023
The room is clean, the service is good, the service is particularly good, the hotel is very smart, the location is good, and the price is high
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Orange Hotel Beijing Wukesong Dacheng Road and giving the hotel a full score in your busy schedule. Orange Hotel is designed by professional designers, and you can see the designer's care in every corner of the hotel. There is a breakfast room and a gym on the first floor of the hotel, and a laundry room on the second floor, providing more convenience for your travel. All the hotel staff look forward to your visit again and wish you a happy life and smooth work!
Guest User
Superior Double Bed Room A
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Very good. The front desk guy also delayed the check-out time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Orange Beijing Wukesong Dacheng Road Branch. It is a great honor to bring you a satisfactory stay. We always hope to provide our guests with our most sincere and enthusiastic service, and hope to be anxious about the guests' needs and think about what the guests think. We hope to be truly and meticulously do every detail and provide guests with thoughtful, meticulous, caring and appropriate services. We look forward to your next visit and wish you a happy life!
Guest User
Executive Queen Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 6, 2024
The service is very good, the breakfast is delicious, and the rooms are clean and hygienic
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Orange Beijing Wukesong Dacheng Road Branch. We are very honored to bring you a satisfactory stay. We always hope to provide our most sincere and enthusiastic services to our guests. We hope to pay attention to the guests' concerns, think about what the guests think, and hope to do it truly and meticulously. Pay attention to every detail and provide guests with thoughtful, considerate and just the right service. We look forward to your next visit and wish you a happy life!