Smartments Hotels in Berlin

Had a great stay here! The room is spacious, clean and modern with all the comforts you need. There is luggage lockers, laundry and common area on the ground floor making it suitable for all types of travellers. The building is very secure and has an inviting vibe from the moment you walk in. I would recommend completing the guest information via the Hotel Bird app before you arrive to ensure check in is easy. The hotel emails you a great information pack on the first day about using the amenities which is really helpful. It is close to the train station, eateries, supermarket and pharmacy so you have access to everything you may need. However, if you are looking for nightlife in Berlin this is not the right area to stay as there is not a lot going on. The only two pieces of feedback would be the comforters felt a little dusty and there was some dust under the bed as well. The english instructions to use the laundry could be clearer.

A very pleasant hotel experience. I stayed for 18 nights, accompanying my daughter to take entrance exams for two top music conservatories in Berlin. The accommodations were comfortable, which helped her perform well on the exams. Before leaving, she had already received an offer from one of the schools! I'm so happy!

The location is extremely good as it is just right next to the Karlshorst station. There's a coffee shop and a supermarket on the ground floor. There are also washing and drying machines in the basement. I stayed there for 5 nights. The first day was not feeling good. The water from the shower was cold, and the hair dryer was so dirty. As the reception only operates in quite limited hours daily, even though there's a pretty good whatsapp AI communication channel to answer general questions, the above problems couldn't be solved until the next day. Besides, there's a bit of bad smell each time entering the room, but it's toreable. Overall, considering the price and the location, this hotel is a competitive option for business or travel trips.