Holiday Apartments in Berlin

The shower in the room they wanted to put us in was broken Then I had to pay 45€ more so that I could get a decent room, which isn't that great. I've already paid enough and had to pay on top of that, very sad

1. Less than 15mins walk to S-Bahn trains, including airport routes, to and from airport is around an hour. The most economical way to travel. Yes, there’s a lift access for luggage, pram, wheelchair and etc use. 2. Location was ok in general, loving the residential surroundings, pretty peaceful and quiet. 3. Room overall, satisfactory cleanliness. Smart tv, outdated radio(cd,cassette)which I don’t mind having jazz music played whole day. Bed was confortable, pillow was just so-so. 4. A lot of strategic power sockets but not user friendly, all were local rounded in plug, usual international traveler plug would not fit in. Reception would loan without fuss. 5. Good security, lift access through room key, CCTV was placed, after hours main lobby door have to be access by room key, 6. Reception staff in general serious looking, some are friendly with a smile and greetings. Housekeeping gentleman was friendly. 7. Shower pressure and temperature was great, have to point inner slightly, if not water would be sprayed out from the shower cubicle. 8. Lastly, Aircon was not working and reception claimed perhaps it’s spoilt and could loan a fan without charges. Did not request for one, had my window left ajar at all times when in the room as weather was still lovely ranging about 10-20 degrees Celsius. I bet summer time would not be that ideal for sure.

The hotel is very complete, but in the 3 nights we weren't cleaned the rooms, nor change towels or toilet paper

The service was first-class and we really enjoyed our stay here. Our family of two adults and two children all loved it and we will definitely stay here again next time we come to Berlin.

It was a great help in a pinch, the staff was extremely friendly and helpful. The room and the bathroom were clean, so I can recommend it if you need to stay one night in Berlin.

Ich hatte einen fantastischen Aufenthalt! Das Zimmer war sehr geräumig, sauber und geschmackvoll eingerichtet, sodass ich mich rundum wohlgefühlt

I I had an unforgettable hotel experience. When I arrived, I tried to push the door open, but it was locked. There was no doorbell. Just as I was fretting over what to do, three groups of guests who had booked the same hotel tried to enter, but none of them could get in. Then one of the guests noticed a digital keypad and typed in the code from her email, but none of them could get in. Each of our groups tried their codes, but none of them could get in. As we were still fretting, the door suddenly opened, and a guest came out, allowing us all to enter. That guest explained that the hotel had emailed us a ten-digit start code and a four-digit comfort code. You had to enter the start code first, then the comfort code, to open the door. The other guests had both the start code and the comfort code, but my email only contained the comfort code. The kind guest checked my email and confirmed that it contained only the comfort code. He then called the hotel, and they said our reservation had been cancelled because we hadn't paid the city tax. However, I clearly saw on the check-in voucher that the €29.90 check-in fee was payable upon arrival. The staff member on the phone later said they would email us the payment and, after payment, gave us a new start code and comfort code. After payment, we finally got a room. However, upon checking in, I discovered it wasn't the Standard Studio with Balcony we'd booked, but a Standard Studio. I didn't want to call them again to complain about the mistake; I just wanted a comfortable room. The hotel's location is convenient, about a 5-minute walk from S train station, and the room was generally acceptable.

To check in, it's online and it's a pain... sometimes the lockers fail and you have to wait for someone to come... which can easily take about 30 minutes. There is no one at reception… only specific hours on some days…. Of course, sleeping there is very quiet and very well located because you have the metro and bus station next door that immediately takes you to the center. Very good cleaning and they always leave you some details for breakfast such as coffee capsules, tea bags, potatoes, a cold drink in the refrigerator….

Accessibile, pulita e tranquilla

I stayed at Aparthotel Vega Berlin during my trip to Berlin. At first, the building was a bit confusing to find, as it looks like it might be closed from the outside. However, there is a clear sign indicating the hotel, so you are in the right place. It is about a 15-minute walk from the nearest train station, which is manageable but not the most convenient if you have heavy luggage. One thing to note is that access to the building requires a passcode, which was not provided in advance. I had to call the reception to get the code, which could be inconvenient, especially for late arrivals. The staircase inside the building is also quite narrow, so carrying large suitcases may be a bit challenging. That said, the room itself was comfortable and well-equipped for the price. It had everything needed for a short stay, making it a practical and budget-friendly option. Overall, despite a few inconveniences with access and the building layout, I had a decent stay. If I visit Berlin again, I would consider staying here again.