Featured facilities: Business Center, Parking, Restaurant
Very Good
96 reviews
8.6/10
1 night
From HK$505
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8.9/10
Very Good
GGuest UserThe room is bigger than expected. The location is good. You can walk to Berlin Cathedral, Alexander Square and Potsdam Square. The front desk staff is warm and considerate. There are many attractions around.
Hotel near Berlin City Centre, Berlin 85.2% of visitors choose this area
Price per night from:HK$541
8.8/10
Very Good
GGuest UserI had a very pleasant stay at this hotel and would gladly recommend it to both leisure and business travelers. From the moment I arrived, the overall atmosphere felt welcoming and well organized. The check-in process was smooth and efficient, with staff members who were professional, friendly, and eager to help with any questions.
The room itself was clean, spacious, and thoughtfully designed. The bed was extremely comfortable, making it easy to get a good night’s sleep after a long day. I appreciated the attention to detail, from fresh linens and quality toiletries to the ample storage space and well-lit work area. Housekeeping did an excellent job maintaining cleanliness throughout the stay.
The hotel’s amenities added a lot of value to the experience. The common areas were well maintained, and the facilities were easy to access. Breakfast was a highlight, offering a good variety of fresh and tasty options that catered to different preferences. Everything was replenished promptly, and the dining area remained clean and comfortable even during busy hours.
Location-wise, the hotel is very convenient. It’s close to key attractions, restaurants, and transportation options, making it easy to get around without hassle. Despite the central location, the hotel felt calm and quiet, which was a pleasant surprise.
Overall, this hotel delivers a great balance of comfort, service, and value. The staff’s hospitality, combined with the clean rooms and convenient location, made the stay truly enjoyable. I would not hesitate to stay here again and would confidently recommend it to others looking for a reliable and comfortable place to stay.
FFVIROMANOSI recently stayed at this hotel , and I have to say my experience was a real mix of good and bad. I'll break it down clearly so other travelers know what to expect.
Check-in experience
I arrived at the hotel AT 21 PM, which was supposed to be the standard check-in time. To my surprise, there was absolutely nobody at the reception desk. I stood there waiting, thinking someone would appear in a minute.. After a while staff member finally came out from a back office. They looked a bit stressed or overwhelmed.The check-in process itself was rushed and cold.
Coffee in the room – horrible
Another big downside was the in-room coffee. The hotel provides instant powdered coffee – the cheap, soluble type that comes in a small sachet. I made a cup hoping for a decent morning coffee, but it was truly horrible. The taste was artificial, bitter, and had absolutely no real coffee flavour. It honestly tasted like chemicals. In my opinion, a hotel charging these rates should definitely offer capsule coffee (like Nespresso or a compatible system). Powdered coffee is outdated, low-quality, and leaves a terrible impression on guests who appreciate a good cup of coffee to start the day. This is a small detail that makes a big difference. I ended up going out to a nearby café to buy real coffee.
THE POSITIVE POINTS
Cleanliness – excellent
On the positive side, I have to say that the cleanliness of the room was impeccable. The bed sheets were crisp, white, and spotless. The bathroom was perfectly clean – no hair, no dust, no stains. The floors were well swept and mopped. It's clear that the housekeeping staff takes their job seriously and does an excellent job. I felt very comfortable in terms of hygiene and tidiness.
The room itself – fine
The room was fine. It wasn't luxurious or particularly stylish, but it was perfectly acceptable for a short stay. The bed was comfortable enough, the TV worked well, the Wi-Fi connection was stable, and the air conditioning functioned properly. There was enough space to move around and store my luggage. So for a basic, no-frills stay, the room met expectations.
GGuest UserWe stayed in a family room - but it was tiny - there was hardly room to move! I didn’t expect a suite, but I definitely expected a family sized room - not a double room but with extra beds - especially for the price! Was so small that it had a sliding door to the bathroom to save space, but (by design) it didn’t close properly, so there was a gap all the way round and it didn’t lock - so no privacy!
Staff could have been friendlier.
However - breakfast was excellent! Huge variety.
Great location.
Hotel near Berlin City Centre, Berlin 85.2% of visitors choose this area
Price per night from:HK$498
8.6/10
Very Good
GGuest UserThe location is extremely good as it is just right next to the Karlshorst station. There's a coffee shop and a supermarket on the ground floor. There are also washing and drying machines in the basement.
I stayed there for 5 nights. The first day was not feeling good. The water from the shower was cold, and the hair dryer was so dirty. As the reception only operates in quite limited hours daily, even though there's a pretty good whatsapp AI communication channel to answer general questions, the above problems couldn't be solved until the next day. Besides, there's a bit of bad smell each time entering the room, but it's toreable.
Overall, considering the price and the location, this hotel is a competitive option for business or travel trips.
GGuest UserIch hatte einen fantastischen Aufenthalt! Das Zimmer war sehr geräumig, sauber und geschmackvoll eingerichtet, sodass ich mich rundum wohlgefühlt
Hotel near Berlin City Centre, Berlin 85.2% of visitors choose this area
Price per night from:HK$1,238
8.3/10
Very Good
AAnonymous UserI I had an unforgettable hotel experience. When I arrived, I tried to push the door open, but it was locked. There was no doorbell. Just as I was fretting over what to do, three groups of guests who had booked the same hotel tried to enter, but none of them could get in. Then one of the guests noticed a digital keypad and typed in the code from her email, but none of them could get in. Each of our groups tried their codes, but none of them could get in. As we were still fretting, the door suddenly opened, and a guest came out, allowing us all to enter. That guest explained that the hotel had emailed us a ten-digit start code and a four-digit comfort code. You had to enter the start code first, then the comfort code, to open the door. The other guests had both the start code and the comfort code, but my email only contained the comfort code. The kind guest checked my email and confirmed that it contained only the comfort code. He then called the hotel, and they said our reservation had been cancelled because we hadn't paid the city tax. However, I clearly saw on the check-in voucher that the €29.90 check-in fee was payable upon arrival. The staff member on the phone later said they would email us the payment and, after payment, gave us a new start code and comfort code. After payment, we finally got a room. However, upon checking in, I discovered it wasn't the Standard Studio with Balcony we'd booked, but a Standard Studio. I didn't want to call them again to complain about the mistake; I just wanted a comfortable room. The hotel's location is convenient, about a 5-minute walk from S train station, and the room was generally acceptable.
JJaeStarI wasn't sure what to expect when I booked this hotel. On average the reviews were ok, but there were some that had me a bit worried. However after staying here I can definitely say that I fully enjoyed my stay and have no complaints.
Location: Excellent! The hotel is just off the main shopping street and has good access to transportation. There are shops, grocery stores and resturants in walking distance.
Building: Yes it is an older building but it is well maintained. Sure it could use a few updates but there was nothing that I found wrong. The room was clean and the bed was comfortable. There was no air conditioning but this is expected in most older european hotels and a fan was provided. The shower was very clean, had good water pressure and good temperature. I saw a few people in other reviews complain about having to leave the keys when going out, but this is common in most older hotels in europe where actual keys are used insted of door cards. Its actually a good thing because it avoids you having to be responsible for it and paying a hefty fee to have locks changed if you lose the keys.
Service: This was the real winner for me. Everyone was so friendly to me and very helpful. I felt welcomed and I really appreciated this.
Price: the price was competative with the market. It wasn't the cheapest but was not expensive. It did offer good value for the price.
Overall, I would definitely stay here again.
GGuest UserThe room is very basic, just a cabinet and bed, not table or chairs in room, it quite far away from the city , need transfer 2 to 3 times train to all the surrounding scence.
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