Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 7, 2026
Guest UserAlthough the hotel has been open for a while, the rooms are well-maintained and don't look old or dated. It's only about a 5-minute walk to the Reef Fleet Terminal, which is really convenient for taking a cruise to the Great Barrier Reef – you can even sleep in a bit longer in the morning!
Since breakfast wasn't included with the room, we added it for two days when we checked in. It was around $40-something per person. I have to say, the breakfast was pretty mediocre, both in terms of variety and taste. Even the tables and chairs weren't as well-kept as the rooms; the chair I sat on was wobbly.
Overall, the hotel is pretty good. The location is convenient, and the rooms are comfortable. There's a decent Italian restaurant on the way to the terminal too.
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Price per night from:CAD 225
Posted on Jul 14, 2026|Two Double Beds Standard Sea View
Guest UserThe room facilities are probably on par with a 3-star hotel in China. It's a bit closer to the airport, and a taxi ride there costs around $22. We stayed here for one night and didn't use the hotel pool. There was a singer performing in the bar that evening, and it was really nice to grab a beer and listen to the music. One of the elevators made a surprisingly loud noise when it opened, which was a bit startling.
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Price per night from:CAD 189
Posted on Feb 20, 2026|Standard King Room
Anonymous UserQuite Central to where you need to be in Cairns. At first sight, the hotel looked quite crusty externally but the room (and interior) were fine. Breakfast was rather delicious. Pool looked ok but don’t actually go in as there was little cover from the sun i.e. additional deck chair umbrellas. Had to haggle for a late check-out (from 10am to 11am) but in the end, after using reason and logic, we got there… Overall a good experience
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Price per night from:CAD 229
Posted on Aug 13, 2026|Bed In 4 Beds Female Dormitory (Clubside)
Guest UserThe staff were incredibly friendly. Also, I felt very secure and at ease knowing that a card key was required to enter both the hotel entrance and the rooms, which is a great security feature. The $10 dinner at the attached pub, which was pizza when I went, had a crispy crust and was absolutely delicious – I was extremely satisfied.
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Price per night from:CAD 33
Posted on Jul 13, 2026
LAU ERNOld rundown property. We stayed in a suite that was falling apart. Cabinet door to mini fridge was stuck and needed a lot of effort to open/close. Shower taps were faulty and could not shut the water completely. Water was dripping from shower head throughout the day/night. Housekeeper was not attentive to details. Did not replenish items at the vanity counter in the bathroom after being used. Like facial cotton pads and cotton buds. Floor neither swept nor vacuumed throughout our stay. Curtains in the room was torn on one side. Curtains seemed to be too short and had big gaps in between. We chose a non-smoking room. Other guest were allowed to smoke from their balcony? Couldn’t enjoy the cool air outside at our balcony due to constant inhalation of 2nd-hand smoke. What a shame as the room actually had a wonderful view of the marina. Annoying. Breakfast at the restaurant and VIP lounge were repetitive and we had the same items over our 7-day. Plus point is the location of the hotel. Overall, dated hotel that really needs to be upgraded.
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Price per night from:CAD 236
Posted on Apr 7, 2026|Studio Apartment with Pool View
SteveandTashaWe stayed here in 2024 and loved it so much that we come back this year ! It's situated in a great location, next door to Cairns Central so shopping was literally on our doorstep. The rooms are lovely and clean, there are 3 great swimming pools, and it's a nice walk to the esplanade where you can have a lovely walk into the centre and you'll have a great selection of eateries to choose from. Happy hour is offered by a lot of places, so we personally enjoyed having a drink and watching the sightseeing helicopter land right in front of you and watching the sun set ,it's just the best! It's also a pleasant walk to the Cock and Ball Pub going the other way but make sure you're hungry though because the meals are huge!!
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Price per night from:CAD 319
Posted on Jun 22, 2026
Salted BroadbeansThe unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.
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Price per night from:CAD 280
Posted on Mar 29, 2026
Guest User
We enjoyed our stay here very much.
Next time though I would ask for pool side as I think it would have been quieter than the street side with the mountain view.
Very good breakfast both at the hotel and the one that was provided down the street at the cafe. It was a bit rushed at the café if you have an early morning departure for an activity. We had to take it to go a couple times.
The room was spacious and we could get clean towels each day or as needed as there was no housekeeping for our 5 day stay.
Pool was nice and hardly anyone using it when we were there.
We definitely recommend this hotel. Good price too for our stay with the breakfast!
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Price per night from:CAD 162
Posted on Feb 2, 2026
Anonymous User
The location was excellent. It was close to the ferry terminal, just a few seconds' walk from the Esplanade public pool, two minutes from the night market, and across the street from a supermarket—it was a fantastic location.
However, apart from the location, the only other positives were the water dispenser next to the front desk, the ability to smoke on the balcony, and the ability to watch YouTube and Netflix on the TV in your room.
The only negatives were the sheets and towels, which were unsanitary. The towels were stained and smelled bad, and the sheets smelled damp. The bathroom shower had incredibly weak water pressure, making it take a long time to rinse. The drainage was so poor that I asked the front desk for a replacement, and they fixed it while I was out, which improved it, but I still wish they'd done something about the water pressure. The on-site pool had a jacuzzi, but it wasn't very warm and wasn't very good. While the daytime staff were generally friendly and nice, the elderly man who came at night was overbearing and never smiled, which I found annoying. Having lived in Australia for about a year, I thought my English skills were good enough, but even after listening to him twice I still didn't understand what he was saying, and when I asked him to repeat himself he said ”That's enough,” and then ended the conversation. To be honest, it made me feel uncomfortable.
I remember not being so dissatisfied when I stayed at the nearby Mantra Trilogy a long time ago.
I don't have any plans to go to Cairns for a while, but I don't think I'll choose this hotel again.
Thank you to the staff for your kind assistance.
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Price per night from:CAD 222
Posted on May 19, 2026
Guest UserStayed here for one night. Location is good, reception staff were friendly, room was okay, was pretty clean and the bed was comfortable. WiFi was decent inside the room and had a good TV. Some disturbances throught the day and night from some local guests staying there. Room was a little run down but clean and overall an okay place to stay for the price.
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Price per night from:CAD 118