Hotels in Cairns

"Great hotel in an amazing location in Cairns. Close to everything. Hotel is brand new. Only two issues: - The room had a weird smell over the course of my trip (probably due to the air conditioner) - The pool is too small compared to the size of the hotel Other than that, a great stay and can’t recommend enough"

"Location is not too bad. Situated a 15 minute walk away from the waters and main restaurant area. Situated on a main road but quiet at night. They let us put down our luggage when we couldn’t check in yet and leave it there after we’d checked out and waited for our flight. The young female receptionist was very helpful and nice."

"Extremely close to the pier, which is super convenient for island hopping. My kids really enjoyed the pool too. Downstairs, you can even cuddle with koalas 🐨, but you need to book that in advance. Breakfast options were a bit limited, but as a Shangri-La member, I got a discount, making it a better value than eating out."

"I recently stayed at Hides Hotel during a trip to Cairns and was pleasantly surprised by the value and charm this heritage-style hotel offers. The location is absolutely unbeatable—right in the heart of the city and within walking distance of the Esplanade, night markets, Reef Fleet Terminal, and plenty of restaurants and cafes. Whether you’re heading out for a reef tour or just exploring the local area, Hides is a super convenient base. The room was basic but clean and comfortable. It had everything I needed, including air-conditioning (a must in Cairns!), a small fridge, and free Wi-Fi. The building itself has an old-school character that’s a bit different from your typical chain hotels, which I actually really liked—it feels like you’re staying somewhere with history. Staff were friendly and helpful throughout my stay, happy to give recommendations and assist with bookings. There’s also a lovely wide veranda on the upper level, which is a great spot to relax in the evening and take in the atmosphere of the city. Only downside was that the hotel is a bit dated in places, and depending on the room you’re in, you might hear a bit of street noise—but that’s to be expected in a central location like this. Overall, Hides Hotel is a great choice for budget-conscious travelers who want clean, central, no-fuss accommodation with character. I’d definitely consider staying again."

"We arrived after office hours and appreciated that the check-in process was straightforward and easy to follow. However, the park's location is a bit far from supermarkets and major attractions, which made getting around less convenient for us. The facilities are mostly shared and not quite suitable for our needs. Unfortunately, all better-equipped units were fully booked, so we couldn't upgrade. We also found the Wi-Fi signal in the room to be quite weak. Due to these factors, we decided to cut our stay short and checked out after just one night."

"Dated but well kept. Pool and BBQ although I didn't use them were a good facility. Location middle of Cairns meant I could walk everywhere easily and on the level.....even the airport was in my walking range at 5.4 km. Staff were excellent and the management Excellent and able to resolve all issues I had with onward travels and other countries online travel document requirements, which is so helpful to an older less technical traveller like me.👍 Mervyn"

"The hotel is located in a fantastic position. It has direct access to the beach promenade walk, very close to the night market (2 minutes walk), and very close to many other POI in the town. The service is good, the guys at the reception are great, they’re kind and very happy to help for everything. Very good gem in town"

"The room itself was generally acceptable, and the balcony view was fantastic. However, the service left a lot to be desired. We found a thumb-sized blood stain on the bedsheet that hadn't been cleaned. We reported it to the front desk, and they assured us it would be handled and that a manager would contact us directly. But nothing ever came of it. We had to call housekeeping again to have someone come and change the sheets. There was never an explanation or an apology, which made it feel like this kind of thing is commonplace and not worth making a fuss over. But from a guest's perspective, this is not a minor issue; it was extremely unpleasant both psychologically and experientially. Housekeeping also consistently missed things; we had to call for everything from towels to toilet paper! This 'five-star' service was incredibly disappointing. To be fair, we are loyal Pullman customers globally, but it seems only the Pullman Cairns has these shortcomings."

"⭐️⭐️⭐️⭐️⭐️ 5‑Star Review: Pacific Hotel Cairns We had an excellent stay at Pacific Hotel Cairns. Max at the front desk was outstanding—warm, attentive, and genuinely helpful from the moment we arrived. Mila was also wonderful and made us feel very welcome. Our room was clean, spacious, and brightly lit, with a comfortable layout and a balcony that opened to lovely views. The location couldn’t be better: easy walking distance to major tour departure points, the Esplanade, and many great restaurants. The convenience of a self‑service laundry room was another big plus during our travels. Overall, this hotel delivered comfort, convenience, and exceptional service. Highly recommended for anyone visiting Cairns."

"We had a lovely stay here, close to all the shops and restaurants. All the staff were friendly and very accommodating as we arrived after reception hours and provided us with a way to check in after hours. We stayed for two nights and all aspects were great. Great value for money . :))"