Featured facilities: Swimming Pool, Parking, Barbecue
Great
46 reviews
9.3/10
1 night
From VND 6,675,900
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8.8/10
Very Good
JJ小米I accidentally booked this hotel and found out it was non-cancellable when I tried to cancel, so I had no choice but to stay. Overall, it was okay; the room was a bit small but quite tidy and clean. The front desk staff were very friendly. The restaurant was under renovation during our stay, so we were given vouchers to have breakfast at the hotel across the street. Clearly, for an extra AUD$80 a day, we could have stayed somewhere much better. The hotel hallways had no air conditioning and were very stuffy and hot. However, there was a free coffee machine downstairs with complimentary coffee. The swimming pool looked dirty though, and no one was using it. The location is a bit far from the Reef Terminal, about a 17-minute walk.
Hotel near Cairns City, Cairns 100% of visitors choose this area
Price per night from:VND 4,442,819
8.7/10
Very Good
GGuest UserWe stayed here for a couple of nights. The staff were very welcoming and always willing to help with anything, which was a real positive — truly 5-star service from the team.
Unfortunately, the housekeeping was disappointing. Some cups in the room had lipstick marks on them, and the shower gel bottles appeared to be mostly filled with water rather than gel, although this was rectified immediately after mentioning this to the reception.
The hotel is about a 20-minute walk into town. There is also a bus stop near the hospital with a bus running roughly every hour. The hotel provides a shuttle service to the center, but it only operates at 8:30 AM, 9:30 AM, 4:00 PM, and 4:30 PM, so the schedule is somewhat limited.
There aren’t many dining options nearby other than the hotel restaurant, and the food there was not particularly good. Your best option is to head into town, where there are plenty of restaurants to choose from.
The hotel itself feels quite dated and could benefit from renovations. For example, the hairdryer was broken, the sink was cracked, and the shower looked old and worn.
On the positive side, the sheets and towels were clean, and pool/beach towels are provided. The pool/Jacuzzi is clean. Overall, I would recommend staying here and an very happy with my stay.
Hotel near Cairns City, Cairns North 100% of visitors choose this area
Price per night from:VND 4,983,583
8.6/10
Very Good
SSteveandTashaWe stayed here in 2024 and loved it so much that we come back this year ! It's situated in a great location, next door to Cairns Central so shopping was literally on our doorstep. The rooms are lovely and clean, there are 3 great swimming pools, and it's a nice walk to the esplanade where you can have a lovely walk into the centre and you'll have a great selection of eateries to choose from. Happy hour is offered by a lot of places, so we personally enjoyed having a drink and watching the sightseeing helicopter land right in front of you and watching the sun set ,it's just the best! It's also a pleasant walk to the Cock and Ball Pub going the other way but make sure you're hungry though because the meals are huge!!
Hotel near Cairns City, Cairns 100% of visitors choose this area
Price per night from:VND 6,983,240
8.2/10
Very Good
SSalted BroadbeansThe unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.
Hotel near Cairns City, Cairns North 100% of visitors choose this area
Price per night from:VND 2,843,871
8.2/10
Very Good
李李There is no breakfast, the room is large and clean, can accommodate 4 people, one large bed and two small beds, the bed is very comfortable, the room can also cook, and the kitchenware is full. The location is excellent, it is very convenient to be close to the supermarket and the seaside. The old lady is very nice and welcoming. Next time you stay in Cairns. Oh, forget to say, the cat is so cute!
Hotel near Cairns City, Cairns 100% of visitors choose this area
Price per night from:VND 5,220,896
7.9/10
Good
GGuest UserFelt likd my old boss wings was playing head games somehoe ingluencing othersnegativly towatds my life the took advantage of hotel to put me on display felt very uneasy watched anf a vety blank feeli g of what yhe actual fuk happening at same time felt ve tree u sqfe and secure. Not a bad place if you dont have what i can only logicly asaume to be menyal issues very clean
Hotel near Cairns City, Cairns 100% of visitors choose this area
Price per night from:VND 2,326,450
7.9/10
Good
GGuest UserFront counter were friendly and accommodating. Location was close to everything.
Facilities and grounds were well kept. Just didn’t like having to take used towels down and hand them to reception and exchange for clean ones.
Hotel near Cairns City, Cairns 100% of visitors choose this area
Price per night from:VND 5,427,086
7.8/10
Good
AAnonymous UserThe location was excellent. It was close to the ferry terminal, just a few seconds' walk from the Esplanade public pool, two minutes from the night market, and across the street from a supermarket—it was a fantastic location.
However, apart from the location, the only other positives were the water dispenser next to the front desk, the ability to smoke on the balcony, and the ability to watch YouTube and Netflix on the TV in your room.
The only negatives were the sheets and towels, which were unsanitary. The towels were stained and smelled bad, and the sheets smelled damp. The bathroom shower had incredibly weak water pressure, making it take a long time to rinse. The drainage was so poor that I asked the front desk for a replacement, and they fixed it while I was out, which improved it, but I still wish they'd done something about the water pressure. The on-site pool had a jacuzzi, but it wasn't very warm and wasn't very good. While the daytime staff were generally friendly and nice, the elderly man who came at night was overbearing and never smiled, which I found annoying. Having lived in Australia for about a year, I thought my English skills were good enough, but even after listening to him twice I still didn't understand what he was saying, and when I asked him to repeat himself he said ”That's enough,” and then ended the conversation. To be honest, it made me feel uncomfortable.
I remember not being so dissatisfied when I stayed at the nearby Mantra Trilogy a long time ago.
I don't have any plans to go to Cairns for a while, but I don't think I'll choose this hotel again.
Thank you to the staff for your kind assistance.
Hotel near Cairns City, Cairns 100% of visitors choose this area
Price per night from:VND 4,746,269
7.2/10
CcalifragileThe room facilities are relatively old and the lights are dim.
Slippers and toothbrushes are not provided. Shower gel and shampoo are of poor quality.
The room was on the first floor and there was noise. It should be the sound of the air conditioner engine or other machinery.
The breakfast is simple and does not provide the delicacies of various countries. It only has bread, fruits and some drinks.
A separate deposit of 50 AUD is required upon check-in, or 100 AUD in cash.
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