A stay at Alivio Hotel Cairns places you in the heart of Cairns, within a 10-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. This spa hotel is 1.1 mi (1.8 km) from Reef Fleet Terminal and 0.4 mi (0.6 km) from Cairns Performing Arts Centre.
Pamper yourself with a visit to the spa, which offers facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include microwaves and coffee/tea makers, and you can also request cribs/infant beds (complimentary).
"Mixed Experience – Great Location, Poor Internet & Breakfast Setup
The hotel is in a great location, and the room itself was clean, spacious, and comfortable. Facilities like the car park and lifts were well maintained and met expectations.
However, as business travellers, the internet connection was a major letdown. The hotel appears to rely on a hotspot system, which was extremely unreliable—slow speeds and constant disconnections all weekend. Streaming services such as Netflix were unusable, and even basic browsing was frustrating. To make matters worse, the remote control had nearly dead batteries and worked intermittently.
We were also disappointed with the rest and breakfast experience. After early starts each day, we were hoping for some quiet downtime in the afternoon, but this was hard to enjoy given the other issues.
The weekend breakfast arrangement felt misleading. Instead of onsite breakfast, we received a $20 per person voucher to a nearby café. While the café was pleasant, it only opened at 7:30 am on weekends—not ideal when you're starting work at 6:30–7:00 am. And realistically, $20 doesn’t go far at most cafés these days, so it felt like a cost-cutting workaround rather than a genuine breakfast offering.
On a positive note, Clara at reception on Saturday was professional and kind—she did her best to assist, though unfortunately there wasn’t much she could do. It seemed like her manager may have been present but avoided getting involved, which was disappointing given the situation."