Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 29, 2026|Hilton Deluxe King Room
Guest User
This hotel was the best I stayed at during my trip to Australia. Although the overall exterior of the hotel looks a bit old, it's still fantastic.
The location is the best, right by the bay in Cairns. When you open the window, the fresh sea breeze washes over you, and you can see the coconut trees swaying outside from your bed. I never wanted to come inside when sitting on the balcony every day.
The room facilities are also quite complete, although the bed is a bit soft. It would be perfect if it were a little firmer.
The hotel's breakfast restaurant is on the first floor, where you can enjoy the beautiful scenery outside the window while having breakfast. There's a wide variety of breakfast options, and the egg burrito is delicious.
If I come to Cairns again, I will definitely choose Hilton Cairns again.
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Price per night from:JPY 23,386
Posted on Aug 14, 2026|Classic Harbour View Room Twin
Anonymous UserI chose the Pullman Hotel for my Cairns trip this time, and overall, my stay was quite pleasant. The hotel's location is very convenient, close to the pier and major attractions in the city, making dining and shopping incredibly easy. The tropical garden design gives it a real vacation vibe, and the pool area is lovely; lounging by the water during the day, enjoying the breeze, was incredibly relaxing. The room was spacious, bright, and well-designed, making for a comfortable stay.
However, minor hiccups are sometimes unavoidable during travel. We encountered a small issue during our stay: an item went missing from our room after housekeeping. I was indeed a bit anxious at the time, as losing something while traveling can definitely dampen one's mood. Thankfully, Manager Lin from the hotel was very attentive upon hearing about the situation. She followed up promptly and efficiently, handling the matter with sincerity, and the issue was quickly resolved. This kind of timely and thoughtful service made us feel very reassured and highlighted the hotel's commitment to guest experience.
Overall, the Pullman's environment, facilities, and service are all top-notch. Although there was a minor setback, it was handled expertly, which in a way made the experience feel more humane and personal. Cairns is already a relaxing place, and staying here made the entire journey even more perfect. I would definitely choose to stay here again on my next visit to Cairns.
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Price per night from:JPY 22,088
Posted on Jun 19, 2026
Anonymous UserExcellent hotel in a great location. The room was clean and comfortable, and the staff were very friendly. The warm chocolate cookie at check-in was delicious and a lovely welcome after our flight. Convenient for the Esplanade, restaurants and tours. We really enjoyed our stay and would happily return.
We also enjoyed the beautiful views, relaxing atmosphere and convenient facilities. Everything made our trip more enjoyable. We would definitely stay here again and highly recommend this hotel to anyone visiting Cairns.
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Price per night from:JPY 17,935
Posted on Apr 22, 2025
Guest User
Great location in CBD, short walking distance to Wharf for most activities, restaurants and food outlets.
Apartment is quite spacious, 1 bedroom with ensuite and extra bathroom and equipped with all kitchen appliances, dishwasher, washing machine, dryer, iron etc.
Service was ok as reception/service was mostly not available due to public holidays, didn't need much of service as such.
An unpleasant experience when found dead cockroach on arrival and live cockroach few times during the stay, otherwise apartment was quite clean.
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Posted on Dec 8, 2025
satoooo
部屋には洗濯機・乾燥機・キッチン・バスタブが備わっており、連泊だったのでとても助かりました。
お部屋も綺麗で2人でも十分な広さがあり、タオル交換やゴミ捨てもしてくれて快適に過ごせました。
徒歩圏内にはセブンイレブンとハングリージャックスがあります。夜も普通に歩けるくらいの雰囲気で、治安面も問題なく感じました。
中心部(スーパー、ナイトマーケット、カフェなど)からは少し離れているため、移動は基本的にウーバーやタクシーが必須です。歩くとかなり距離はありますが、散策しながら歩くのも楽しかったです。
ホテルまでのアクセスは、空港からタクシーで15分しないくらいでした。近くにバス停や駅はありません。
Wi-Fiは問題なく使え、速度や安定性も不便は感じませんでした。
騒音はほとんど気になりませんが、真下のプールで騒いでいる声が少し聞こえる程度でした。
ベッドの寝心地は良かったです。ただ、シャワーは一定時間を過ぎるとお湯が出なくなってしまい、水しか出なくなる点は少し残念でした。
全体的には設備がとても充実していて、特に連泊・長期滞在にはかなり便利なホテルだと思います。
3泊しましたが、この値段でこの快適さならコスパ良く、とても満足できました。フロントの方も最初から最後までとても親切で、気持ちよく滞在できました。
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Price per night from:JPY 16,920
Posted on Mar 31, 2024
Guest User
I stayed during my child's spring break.
First of all, you should not mistake it for understanding that this is not a hotel, but an apartment.
It's a very nice place if you can prepare your own things and buy them as needed.
Good access to Cairns shopping centers and major facilities, no problem with rental car parking spaces, the pool is only for guests, so you can use it almost for charter, and you can use the veranda freely. Above all, I liked the owner's friendly greeting and wanted to stay more.
We booked from the day before arrival because the flight from Japan was early in the morning, but we were able to tell us how to enter the room in advance by email, so we took a shower and rested and played well from the afternoon I was able to!
What I'm glad I brought with me was body soap and soft tissue, and what I wanted was a tephron-processed frying pan? I can't think of anything in particular ...
Basically, you can buy anything at the supermarket or the object shop opposite!
Have a nice trip!
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Price per night from:JPY 43,847
Posted on Feb 18, 2019
YINGThe hotel room is large, the indoor facilities are complete, very close to the sea, although there is no beach, but you can take morning exercises along the coast. The city of Cairns is small and there are not many people, but every morning, many people who run in the morning on the beach will feel that their life is very pleasant. The hotel is not too far from the duty-free shops in the city center, and shopping is quite convenient. The service staff of the hotel was very good. We didn't arrive at the hotel when we arrived at the hotel, but we found us with a vacancy and gave us instant noodles for breakfast. It was very considerate. Overall praise!
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Price per night from:JPY 67,965
Posted on Feb 7, 2020
李
The only regrettable hotel in Australia and New Zealand.
Let me talk about the advantages firstly: it is close to the beach, only a few minutes walk, you can walk, no beach, and the sea water is cloudy. Walk to the city center for about half an hour and there are buses.
Besides the disadvantages: the hotel is old, the Wi-Fi signal is often not available, the room is crammed, the kitchen operation table is next to the bed, and you have to be very careful when washing. There was also a striking warning-1,000 fines for triggering a smoke alarm. The swimming pool downstairs was completely unused, with leaves and unknown objects floating in it.
The most frustrating thing is that the ants on the wall are all in the tea cup after returning for a while. At night I crawled into my neck!
Will not go again.
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Price per night from:JPY 12,295