Novotel Changsha International Exhibition Center Guest Reviews
4.6/5
Very Good
631 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(631)
Positive reviews(614)
Reviews with photos/video(109)
Convenient location(105)
Easy to get around(93)
Friendly front desk staff(74)
Close to metro(52)
Quiet & comfortable(50)
Delicious breakfast(49)
Awesome gym(13)
Perfect for business trips(10)
Negative reviews(17)
Haky
Standard Twin Room
Stayed in Feb 2024
Travel with friends
66 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Very nice clean highly recommended fully equipped with professional and very warm welcoming front desk staff
Response from Property: Thank you for your review. We greatly appreciate your positive feedback about our staff.
Hand Road
Standard Double Room
Stayed in Feb 2024
Couples
9 review
4.7/5
Amazing
Posted on Feb 20, 2024
Excellent hotel. Super clean and comfortable. All the staff are very polite and friendly. Nice gym and pool. The breakfast is amazing and delicious. We totally recommend. We will come back for sure
Response from Property: Thank you for your review. We are glad that you enjoyed your stay as well the facility and service.
Guest User
Superior Double Room
Stayed in Jun 2023
Business travelers
7 review
1.5/5
Posted on Jul 4, 2023
Terrible breakfast, swimming pool working hours totally unconvenient, check in at night terrible service, dirty, old, smelly huge carpets on the halls make impossible to pull heavy luggage that no kne helps you to carry.
Response from Property: Dear guest~ Thank you very much for sharing your stay experience with us and providing valuable feedback and suggestions for our work! We have made timely improvements and have not left you with a perfect memory this time. We are working hard and look forward to seeing you stay at the Novotel Changsha International Exhibition Center Hotel again to give us a chance to make up for it~
Guest User
Standard Twin Room
Stayed in Apr 2024
Business travelers
15 review
3.7/5
Posted on Apr 29, 2024
Service is not very good
Guest User
Standard Double Room
Stayed in Feb 2024
Solo travelers
24 review
1.0/5
Posted on May 3, 2024
Very far and inconvenient
Guest User
Standard Double Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Facilities: Complete and new
Hygiene: Clean
Environment: Very nice and grand
Service: Thoughtful, my parents like it very much, una especially praised it
Feeling like home
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy for your five-point review. This is an affirmation and encouragement for our best service. We still have many promotions, please continue to pay attention to us and welcome you to visit again!
Guest User
Standard Double Room
Stayed in Sep 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The hotel is located in the new exhibition area, with convenient transportation. Although it is a business hotel, it feels warm and comfortable, with soft lighting, spacious and bright rooms, and good light from floor-to-ceiling windows. The rooms do not have good street views, are not noisy, and have complete facilities that are relatively new, making people feel comfortable. The hotel's service team is very enthusiastic, and Miss Gina, who checked in, is also very attentive. It is a good choice for business trips, with many breakfast options. It is also very close to the South Station, and there is a subway three to five minutes' walk away. It is quite good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence. Thank you for your support of the hotel. Looking forward to your visit again.
Daiweibuku
Standard Double Room
Stayed in Sep 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Sep 2, 2024
This stay was very good. The lobby is exquisite and grand, and Miss Gina at the front desk is friendly and thoughtful. The room is clean and comfortable, the facilities are relatively new, the bed is relatively soft, the surrounding is very quiet, there is no loud noise, and the room is not facing the road. The gym on the fifth floor is open 24 hours a day, which is quite convenient. You can just swipe the room card. It is quite good. There is also a swimming pool. I am quite satisfied. It is also close to the high-speed rail station.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of us. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We welcome you to come back and experience it again. I wish you a happy life. !
Guest User
Standard Double Room
Stayed in Aug 2024
Business travelers
100 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The hotel is conveniently located, close to the South Station, with good environment and facilities, and a very high cost-effectiveness. The front desk beauty Davina is considerate and efficient. Whether it is parking, car use, swimming pool, or morning meal consultation, she responds to everything and introduces it in detail. The overall stay experience is very good!
Original TextTranslated by Google
Guest User
Standard Twin Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The room was nice, the transportation nearby was convenient, it was close to the high-speed rail station, and Miss Gina who checked me in was also very nice~ Located in the exhibition area, there are not many shops around, but there is a subway station within a few minutes' walk. Line 2 goes to the popular May Day Square in the city, Orange Island, etc., which can be reached directly. It's pretty good. The drop-off service was provided
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your affirmation. Your satisfaction is our unremitting pursuit. There are large shopping malls such as Wuyue Plaza and Jilian Mall near the hotel. The hotel is a 3-minute walk to Metro Station 2 & 4. We look forward to your visit again. I wish you and your family good health and happiness every day!
Guest User
Standard Twin Room
Stayed in Aug 2024
Family
38 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The breakfast is rich. It is 100 meters away from the subway entrance near the South Station and has convenient transportation. It is very convenient to go to various attractions in the city. Because the high-speed train extended check-out by two hours in the afternoon, it is highly recommended to experience it ❤️❤️❤️
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy for your five-point review. This is an affirmation and encouragement for our best service. We still have many promotions, please continue to pay attention to us and welcome you to visit again!
Guest User
Standard Twin Room
Stayed in Aug 2024
Business travelers
20 review
4.2/5
Very Good
Posted on Aug 7, 2024
The room is very spacious and the location is good. It is near the high-speed rail station and the subway station. The breakfast is quite complete. The only drawback is that in such a large hotel, takeaway is not available. There are no robots or waiters to deliver it. You can only do it yourself. Go get it downstairs
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your evaluation of our hotel. We will implement your opinions and suggestions into practice to provide better services.
Xiaosurouzaiyouguo
Standard Twin Room
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 26, 2024
The stay was good, clean and hygienic, the breakfast was simple, the rice noodles were delicious, the surroundings were quiet, and I slept well. Changsha's summer weather is still quite hot. The hotel has a gym and swimming pool, which you can go directly to. The gym is open all day, which is very good. It is very close to the subway station and high-speed rail station, and it is very convenient to take a bus. Gina, who checked in, was also very attentive. I will come again next time~
Original TextTranslated by Google
Guest User
Standard Twin Room
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 22, 2024
It is quite convenient to travel. The meeting is relatively close to the venue. It is a business hotel with a relatively quiet surrounding. There is a subway station within a three- to five-minute walk. It is relatively close to the South Station. Miss Gina who checked in was also very nice~
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The lobby is grand and elegant. There are two hotels on the left and the right, Novotel. The rooms are new and clean. There is a gym and swimming pool on the fifth floor, which are very nice. The breakfast is very rich. The hotel service is also very good, especially Lisa at the front desk, who provides five-star service. She is serious and responsible at work and very gentle. This hotel will be my first choice next time I come to Changsha!