To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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Delicious breakfast(662)
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Loved the night views(143)
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Perfect for business trips(72)
Stayed multiple times(46)
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Negative reviews(80)
Guest User
Cozy Double Room
Stayed in Apr 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Apr 29, 2024
Helpful staff...nice
Response from Property: Dear guest, thank you for staying at our hotel and for your encouragement to us. Also, we are so sorry we could not reach your expectation, and we will getting better and better in the future, hope to see you again!!! ------GSM Ofelia
traveller106
Cozy Double Room
Stayed in Apr 2024
Couples
8 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Clean hotel, helpful service staff and nice selection of buffet breakfast food. Will stay again.
Response from Property: Dear guest, thank you for staying at our hotel. We hope you had a wonderful journey at our city and looking forward to seeing you again. ------ GSM Ofelia
Bannay18300
Huange Suite
Stayed in Jun 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Jun 22, 2024
Good hotel, staff is very kind and nice. Breakfast is great.
Response from Property: Dear guest, thanks for your wise chose! It's very kind of you and your satisfaction is our greatest encouragement, we are look forward to you come back next time——————Little Hampton
Jing
Superior Room (2 Beds)
Stayed in Jan 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Mar 4, 2024
This hotel is value for money, stayed for a week. Love Chengdu! All the staffs were very friendly too
Response from Property: Dear guest, we are so honored and glad that you had a very good stay at our hotel. Looking forward for your next stay here.
Anonymous User
Superior Room (2 Beds)
Stayed in Jul 2023
Travel with friends
7 review
3.2/5
Posted on Jul 14, 2023
The location and the service of the hotel is not a problem, the staff is friendly and try their best to help, but money wise is not the best option. I selected the hotel because was closer to my friend and also because I have had stayed in Hilton’s hotels before and always is a nice experience, this unfortunately was not the case. First, the lobby has a very strong smell to toilet, the four days of my stay was the same strong smell. Second, the room was clean and nice but you will just find water and not menu for room service and empty minibar, the tv has 60 channels and only 3 are foreign channels, and only one fully in English language. And third, the breakfast is very basic, limited options and mostly the same every day. As I mentioned is not a problem of location or staff.
Response from Property: Dear guest, so sorry to hear you did not enjoy your stay in our hotel. First of all, thanks for your comment to mention these matters for improving us better. Secondly, due to our kitchen's size and limited staffing, our kitchen doesn't have the capacity to serve meals and drinks to every room. At any time, if you need take-out food, you could order it from food-delivery application or ask our front-desk-staff to help you. And thirdly, as you mentioned about limited-tv-channels, we will ask our engineering department to do something with it. And the problem of the lobby's smell, it's a construction problem, there's very little we can do but put in some aromatherapy. Last but not least, we are sorry for giving you a bad experience, hope we can get better and better under your supervision. ------Little Hampton
Guest User
Superior Room (2 Beds)
Stayed in Apr 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Jun 19, 2023
so good
Response from Property: 非常感謝您能抽出寶貴的時間對歡小朋酒店回覆內容 :非常感謝您能抽出寶貴的時間對歡小朋進行誇讚哦,您的滿意就是我們的追求,您的認可就是我們無限的嚮往,我們將會以此為動力不斷的要求自己 提高自己,歡小朋在成華等待您的下次光臨!!!——能量滿滿的歡小朋
mohammad
Cozy Double Room
Stayed in Jan 2022
Travel with friends
8 review
4.5/5
Great
Posted on Feb 1, 2022
Everything in this hotel is great
Response from Property: 親愛的朋友您好,感謝您在千萬酒店中選擇了歡朋,未能給您帶來一個美好的入住體驗歡小朋感到萬分抱歉,已經在心裏默默自責了,我們會對您提出的問題進行排查並作出整改,希望您下次回來能看到全新的歡小朋!————努力的歡小朋
Guest User
Cozy Double Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 1, 2024
The hotel lobby is spacious and on a high floor. Mr. Li, who checked us in, was very attentive and specially arranged a non-smoking room. There is a Shahe Park outside the hotel. The weather has been good recently, so it is suitable for a walk.
Original TextTranslated by Google
Response from Property: It is really exciting to receive such affirmation from you on our first meeting. It is our great honor to serve you. Thank you for your continued support and encouragement. I am really grateful from the bottom of my heart. Welcome to continue to supervise our work. I look forward to seeing you again! ——Huan Xiaopeng is getting better and better
Guest User
Cozy Room (2 Beds)
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 23, 2024
In recent years, when I was on business trips, I chose Hampton by Hilton in various cities as long as I could stay at it. In addition to the good room types, clean and comfortable rooms, breakfast is also a major attraction of Hampton - Yuanqi chicken noodle soup, freshly ground black coffee, etc., all of which are very good. This time I stayed at Hampton by Hilton Chengdu Chenghua, which is on a high-rise building with an unparalleled view, especially at night, you can see the night view of half of Chengdu and the 339 TV Tower.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high praise! It is fate to meet you in Huanpeng. Huanpeng is mainly to inspire goodwill. It is our greatest luck to serve you. We will work harder to bring comfort to you who are tired during the journey. I hope you will always choose Huan Xiaopeng~ Looking forward to seeing you again! ——Happy Huan Xiaopeng
Guest User
Cozy Room (2 Beds)
Stayed in Nov 2024
Family
67 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Hampton by Hilton Chengdu Chenghua - An experience beyond expectations!
For this short stay in Chengdu, I chose Hampton by Hilton Chengdu, and this stay undoubtedly added a lot of warmth and surprises to my journey. It is particularly worth mentioning the beautiful Miss Zhu Zhu at the front desk, whose smile is like the warm spring sun, making people unforgettable at first sight. Not only is the service attitude friendly and enthusiastic, Miss Zhu Zhu also considerately upgraded my room for me. This move is really touching and instantly enhances the happiness of the entire stay.
The room is located on the 27th floor. Excellent, there is a charming city scenery outside the window, whether it is the dim lights after nightfall, and the hustle and bustle of traffic. Or the morning glow when I wake up in the morning, it makes people feel relaxed and happy, adding a bit of poetry to my journey. The bedding is comfortable, a good night's sleep, and I wake up refreshed, which is full of energy for the next day's trip.
The design of the bathroom is modern and practical, the space is spacious, and the sanitary conditions are very well maintained. Every detail shows the hotel's care and high standards. In addition, the room is fully equipped with everything from high-speed Internet to various convenient daily necessities, making accommodation extremely convenient and comfortable.
The entire hotel staff has demonstrated extremely high professionalism and service enthusiasm, making people feel the warmth of home. Special thanks to Miss Zhu Zhu for her careful care, making this stay an unforgettable and beautiful memory. Highly recommended to friends who are coming to Chengdu, I believe you will also fall in love with this place!
Original TextTranslated by Google
6/7
Response from Property: 初次見面,就能獲得您如此的肯定真是讓人激動呢,能為您服務是我們莫大的榮幸, 感謝你能一直來支持我們並給予我們這麼大的鼓勵,真是發自內心的感謝,歡迎繼續監督我們的工作哦,期待再一次見到您! ——越來越好的歡小朋
꧁hao꧂
Cozy Room (2 Beds)
Stayed in Nov 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The hotel is in a good location, close to the surrounding subways. Allen at the front desk was also very friendly, and he even prepared a small gift for us in the room. I was quite satisfied.
Recommended!
Original TextTranslated by Google
Response from Property: It is really exciting to receive such affirmation from you on our first meeting. It is our great honor to serve you. Thank you for your continued support and encouragement. I am really grateful from the bottom of my heart. Welcome to continue to supervise our work. I look forward to seeing you again! ——Huan Xiaopeng is getting better and better
Kadicixi
Cozy Double Room
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Thumbs up for the hotel service, especially Xiao Li's service is very good. He helped me solve the problem in time, and upgraded our room type when checking in. The room is very good, the view is very wide, the nearby park is very good, it is close to Jianshe Road, and there are many delicious foods
Original TextTranslated by Google
Response from Property: It is really exciting to receive such affirmation from you on our first meeting. It is our great honor to serve you. Thank you for your continued support and encouragement. I am really grateful from the bottom of my heart. Welcome to continue to supervise our work. I look forward to seeing you again! ——Huan Xiaopeng is getting better and better
Guest User
Cozy Room (2 Beds)
Stayed in Nov 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The front desk lady upgraded me to a better room type for free and gave me a small gift. The stay experience was very good and the breakfast was quite rich! The stay experience was very good. There are parks, shopping malls and Dongjiao Memory nearby.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your high praise! It is fate to meet you in Huanpeng. Huanpeng is mainly to inspire goodwill. It is our luckiest thing to serve you. We will work harder to bring comfort to you who are tired during the journey. I hope you will always choose Huan Xiaopeng~Looking forward to seeing you again! ——Happy Huan Xiaopeng
Dear guests, thank you for your high praise! It is fate to meet you in Huanpeng. Huanpeng is mainly to inspire goodwill. It is our luckiest thing to serve you. We will work harder to bring comfort to you who are tired during the journey. I hope you will always choose Huan Xiaopeng~Looking forward to seeing you again! ——Happy Huan Xiaopeng
Tony_zhu...
Superior Room (2 Beds)
Stayed in Nov 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The hotel is in a good location. There are many types of breakfast. The service of Xiao Wang at the front desk is also very enthusiastic. I stayed there for another night. The location is very good.
Facilities: very new
Hygiene: very clean
Environment: very quiet
Service: very humane and enthusiastic
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,非常感謝您與我們分享您在成都成華希爾頓歡朋酒店的入住經歷。對於每位賓客,酒店團隊始終竭盡全力的提供完善待客之道,以更完善的細節提供完美的入住享受。您的認可對我們來説,是最為珍惜的褒獎!我們會不斷努力,創造更為舒適的住宿體驗,令您一掃旅途疲憊,活力再出發!衷心希望您能繼續支持酒店,我們恭候您的下次入住!——積極向上的歡小朋
Guest User
Cozy Room (2 Beds)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The hotel has a high floor with a good view, good sound insulation in the room, considerate service from Xiaohan at the front desk, rich breakfast, and very good value for money! At the same time, the hotel is in a prime location, close to the East Station and other places, close to various business districts, whether it is eating or shopping, it is very convenient! The hotel has become our first choice for traveling in Chengdu! Everyone is very satisfied! ! Very good!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您的滿分好評!與您相見在歡朋是緣分,歡朋以激發善意為主,能夠為您服務是我們最幸運的事,我們會更加用心的為在旅途中奔波勞累的您們帶來舒心,希望您一直選擇歡小朋~期待我們的再次相見! ——幸福的歡小朋