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Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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Guest User
Deluxe Villa - Garden-View (2 Beds)
Stayed in Feb 2024
Family
16 review
4.7/5
Amazing
Posted on Feb 12, 2024
The front desk is very helpful and nice. Chinese breakfast was nice and sufficient. We are Chinese speaking foreigners. The room was clean and had amenities like coffee, tea, toothbrush and shampoo, etc. the bed was comfortable I can only recommend this hotel. The price is also convenient. The rooms are situated in villas around the main building.
Response from Property: Dear distinguished guests, thank you very much for choosing to stay at Venus Resort Hotel (Chongzuo Shifu Branch). We are glad that you and your friends had a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. The hotel is located in the center of Chongzuo New City, with a superior surrounding environment. It is a few steps away from the Municipal Government, Garden Expo Park, and Shijinglin Scenic Area. Thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will continue to uphold the service concept of doing things attentively and providing careful services. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again!
Guest User
Deluxe Studio Villa - Garden-View (Double Bed)
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The rooms are located in small terraced houses, with a balcony. We were facing the swimming pool, which is medium-size and has shallow water area. The garden is fabulous, super well maintained and the restaurant serves delightful Chinese-style buffet breakfast cooked with very fresh ingredients. We greatly relished the time there.
Response from Property: Distinguished Guests: Hello! Thank you very much for your praise and recognition! Venus has always been committed to providing a value-for-money personalized service to every guest, from the moment you check in, venus strives to give every guest an excellent stay experience in every detail of the service, so that every guest can feel the satisfaction and surprise of the service. Perfect personalized service, service to create value, which is our eternal pursuit of the goal, and will always be carried out. Venus will continue to work hard to provide you and more guests with better and more thoughtful service. Look forward to your visit again
Response from Property: Dear valued guests:Welcome to Venus Resort Hotel, where we are honored by your choice among many other hotels. We hope our warm and attentive check-in service will make you feel at home, and that our comprehensive facilities, cozy accommodations, and sumptuous breakfast will provide you with an exceptional experience. We hope you will continue to enjoy Venus Resort Hotel, and that our hotel will be a beautiful sight on your journey. We look forward to seeing you again and wish you a pleasant stay and all the best!
Guest User
Business Double Layer Room - City-View (2 Beds) (Main Building)
Stayed in Oct 2024
Solo travelers
1 review
3.8/5
Good
Posted on Oct 9, 2024
The room is very comfortable and the villa area has been upgraded. The only drawback is that the swimming pool use time is 5:30 pm. The children got a little cold after playing for a while, but it may be due to the local weather. It is a bit cold in October. In summer, it should be 5 The sun goes down only when the sun goes down. All other services are perfect and the stay is comfortable.
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Response from Property: In the golden autumn and National Day, I wish the motherland long-term peace and stability, and I wish you all the best! Thank you very much for staying at the hotel and giving us a high evaluation. Every department of the hotel is working hard to provide more precise and timely services to every guest. We are very happy to see that you recognize our work. We cherish your wishes. With this trust, we will continue to make progress and are always ready to provide high-quality services to every guest. It is a pity that you were not fully satisfied with your stay this time! We hope that we can use our continuous efforts to win your 5-point praise next time! We look forward to seeing you come home again~
The front desk staff has strong communication skills and a very good attitude. The breakfast is rich in variety. The environment is elegant and quiet. It is convenient to eat nearby. The room experience is very good. The floor is high and you can watch the sunset. Although it is close to the road, it is not noisy at all. The electric kettle has a heat preservation function, which is very user-friendly. Washing and drying are for men and women only. Laundry detergent is provided. I highly recommend this hotel.
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6/12
Response from Property: Dear guests: Hello! Thank you very much for staying at Venus Resort Hotel and speaking highly of it. The hotel is located in the center of Chongzuo New Town, with a superior surrounding environment. The hotel also has villa garden areas, banquet centers, Chinese and Western restaurants, swimming pools, gyms, etc. Every section of the hotel We are constantly working hard to provide more precise and timely services to every guest who comes to the store. We are very happy to see that you recognize our work. With your trust, we will continue to make progress and be ready to serve every guest. We provide quality service and look forward to your visit again. I wish you a happy life!
Guest User
Deluxe Villa - Garden-View (2 Beds)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The location of this hotel is really good. I felt low-key and elegant when I first entered the lobby. The hotel room is clean and tidy, and the facilities are complete and well-equipped. It is very pleasant to stroll around the garden in the morning. Like [ThumbsUp][ThumbsUp][ ThumbsUp]
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Response from Property: Dear guests: Thank you very much for choosing to stay at Venus Resort Hotel (Chongzuo Shifu Branch), and thank you for your support and recognition of the hotel in all aspects. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time. I wish you a happy life!
Guest User
Business Double Layer Room - City-View (2 Beds) (Main Building)
Stayed in May 2024
Family
6 review
4.5/5
Great
Posted on May 7, 2024
The room is suitable and the environment is very good. There are three big hotels at the intersection, each with its own characteristics. This one is very good, with a swimming pool, a shuttle bus to take you to meals, etc. I like it, but I didn't stay too long and didn't experience swimming and other services.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at Venus Resort Hotel and giving a high evaluation. The hotel is located in the central area of Chongzuo New City, with a superior surrounding environment. The hotel also has a villa garden area, banquet center, Chinese and Western restaurants, swimming pool, gym, etc. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with quality services. The hotel breakfast is a buffet breakfast. Our restaurant will launch a variety of special dishes. We look forward to your visit again and wish you a happy life!
The hotel environment is very comfortable. You can run in the morning and evening. The room is also very comfortable. It is also very quiet. The breakfast is also good and the service attitude is good. My family stayed there for two nights during the May Day holiday.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing to stay at Venus Resort Hotel (Chongzuo Shifu Branch), and thank you for your support and recognition of the hotel in all aspects. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time. I wish you a happy life!
The hotel environment is very good, parking is convenient. The service is very good, the surrounding transportation is very convenient, and it is close to everywhere.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing to stay at Venus Resort Hotel (Chongzuo Shifu Branch), and thank you for your support and recognition of the hotel in all aspects. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time. I wish you a happy life!
Madiliaohua
Featured Sunshine Villa (Double Bed) (Sofa)
Stayed in May 2024
Travel with friends
24 review
4.2/5
Very Good
Posted on May 3, 2024
The lady was very welcoming when we checked into the villa. Seeing that you two only ordered one breakfast, she gave us one for free. The breakfast powder tasted very good. The room was comfortable and had a terrace. Fruits and yogurt were given every day. The downside was that there was no small refrigerator and the washbasin was small.
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Response from Property: Dear guest: Hello! Thank you very much for staying at Venus Resort Hotel. We are very glad that you had a good time in our hotel. Your satisfaction and praise are our greatest pride. We are still a little disappointed that we did not get your full 5-point praise. We will continue to work hard to improve the quality of every detail to bring you a better experience. We look forward to your visit again!
I went to the hotel to check in at around 10pm on the 30th. The staff was inefficient. I booked 4 rooms in total. I stayed in room 603. After taking a shower and getting ready to go to bed, my child found blood on one of the sheets. Then he checked another bed and found shoe prints. No one checked this four-star hotel. No one changed the sheets? I immediately contacted the hotel front desk and told them that blood and shoe prints were found on the bed. Someone came to deal with it. Then a young man came and said he would change the quilt cover for them. After he took the new quilt cover, I thought he was a familiar staff of the hotel. Who knew that he only took off all the quilt covers and sheets after half an hour, and he was sweating all over. I looked at the situation and found that he didn't know how to change it. The aunt who usually cleans and changes the quilt cover had already left work. He was just a temporary one. Then he worked for more than ten minutes and still didn't finish one bed. It was almost one o'clock at that time. I asked if he knew how to do it and how long it would take? If it didn't work, then we could change the room. He walked out of the room and called his superior to ask for permission. After more than ten minutes, he said we could change the bed, but not on the same floor but on the eighth floor. It was almost one o'clock at that time. We had just taken a shower, unpacked our luggage, and washed our clothes. If we changed the bed again, we had to pack our luggage in our pajamas, run up and down, and get wet and sweaty. We had to take a shower again, and get up early to travel tomorrow. It was better not to change the bed and let him continue to change it. After half an hour, one bed was still not changed. I couldn't bear it anymore, so I had to change the bed myself. It was the first time I encountered such a hotel and staff.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for choosing to stay at Venus Resort Hotel (Chongzuo Shifu Branch). We are sorry that we did not give you a perfect stay experience. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable suggestions. We have fed back your valuable suggestions to the relevant departments for follow-up training and inspection. We will definitely strengthen hygiene management and improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again.
The room is clean, the breakfast is good, and the environment outside the hotel is quiet.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Venus Resort Hotel and giving a high evaluation. The hotel is located in the central area of Chongzuo New City, with a superior surrounding environment. At the same time, the hotel also has a villa garden area, a banquet center, Chinese and Western restaurants, a swimming pool, a gym, etc. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services at any time. I look forward to your visit again and wish you a happy life!
Guest User
Deluxe Studio Villa - Garden-View (Double Bed)
Stayed in Apr 2024
Other
24 review
5.0/5
Outstanding
Posted on Apr 12, 2024
Good environment, quiet, comfortable bed, big shower water, stayed another night and experienced the balcony room
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Venus Resort Hotel and giving a high evaluation. The hotel is located in the central area of Chongzuo New City, with a superior surrounding environment. At the same time, the hotel also has a villa garden area, a banquet center, Chinese and Western restaurants, a swimming pool, a gym, etc. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services at any time. I look forward to your visit again and wish you a happy life!
Good environment! Convenient transportation! Birdsong and flowers! Clean and sanitary! The room is large, fully equipped and very new! My favorite big balcony, it is very relaxing to listen to the birds singing on the balcony in the morning! The front desk also helped to upgrade for free!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Venus Resort Hotel, and thank you for your praise and strong recommendation. Every need of the guests is the direction we sincerely strive for. The hotel is located in the central area of Chongzuo New City, with a superior surrounding environment. We operate accommodation and catering, and we are suitable for leisure and vacation - Chongzuo Venus Resort Hotel is looking forward to your next trip, and we can create more perfect service for you! I hope you can come again to review our progress, and wish you a happy day!
Xinleren
Deluxe Studio Villa - Garden-View (Double Bed)
Stayed in Mar 2024
Other
61 review
5.0/5
Outstanding
Posted on Apr 1, 2024
This time I traveled to Chongzuo with my family. I chose this hotel with a great environment as the first stop. I saw the introduction pictures online and felt that the environment was good. After checking in, I actually saw it was even better than the introduction. The whole hotel was filled with the fragrance of flowers, and I couldn't help but sigh that it was really spring! During this stay, the front desk staff upgraded us to a suite. The room was really spacious, the balcony was large, and the room was clean. The front desk staff also helped me book the ticket to the scenic spot online. Introduced the situation of going to the scenic spot. It was very helpful to us. The breakfast environment was good, the variety was relatively rich, and the taste was delicious.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Venus Resort Hotel (Chongzuo Shifu Branch) and we are very grateful for your good comments on our hotel. We are very glad that you think our location is good, transportation is convenient, and the catering service is excellent. We are honored by your satisfaction and recognition, and we will continue to work hard to improve the quality of service in all aspects. Thank you again for your support and good comments!