Holiday Inn Qiandao Lake Center Reviews

Good place, good location. Easy to find and good service. The staffs were friendly and helpful. Some of them spoke English which made things easiers. The hotel is close by a lake and is walking distance to other streets. Rooms are clean and kept well.

the room is very spacious, and has a lovely view. If you go downstairs, there's someone who can help you find activities to do in Qiandaohu. The reception area is really good. They are more than friendly and willing to adjust your check out time.

it’s a nice hotel with good value for money to spend a nice weekend exploring around the lake town and close by sights. if you’re looking for a resort this is not it. but I would come here again!

Had a great stay, the location is near perfect and the room clean and well kept.

It’s a fast check in by manager Zhang and being selected to be upgrade to lake view room . The hotel staff provide great hospitality and atmosphere are great . They serve FREE in-room breakfast and the waitress Xiao Yu and house keeping staff stretch further miles on the services to provide us sanitary pads when the surprise nature called …. Keep up the great hospitality and will be coming back again

Excellent hotel as always. Room smells good, the sheets are clean, and the wife is happy. The service is excellent compared to other locations in China. They prepared for us a nice gift. The location is not the best, as it is in the city center rather than somewhere closer to the water.

I just love this hotel to the fullest. The concierge was amazing, caring and friendly staff, the rooms are clean to the highest level. The ambience here is quite suitable for all travellers, as they have tailored services for all clients. Since I came with kids, I love it because they have nice and kids-friendly spaces. Wow!

A good stay and a good deal for the price offered. The rooms are spacious, clean and quite close to the busier part of the town. It’s located right next to the lake as well. Great service, pretty decent breakfast as well(could have been better though in terms of varieties offered and also quality of content offered). Overall, a comfortable stay indeed.

Conveniently located in the heart of the residential area of Chun'an, it provides a lot of choices in terms of restaurants and shops. A nice walkway along one of the branches of the lake can be reached in five min. On the other hand, the location is not the most glamorous and romantic on the lake. In my case, as a solo traveler, it ticked all the boxes. From the breakfast buffet, to the parking lot in the basement. Very good from any standpoint.

Great clean new hotel in Qiandao Hu.

The hotel room is awesome and great value for money! Butler He is very considerate! Kuo Kuo~ I informed you of the check-in precautions on WeChat one night in advance. On the same day, I was helped to upgrade the family lake view room with a living room for free~ Children's toothbrushes and slippers were also provided in time. The sofa bed was also immediately made👍 In addition, the hotel breakfast has a variety of varieties, which makes me feel good haha I am very satisfied with this stay in Qiandao Lake. The scenery of Qiandao Lake is beautiful. The original picture is out of the original picture without the need for P-picture~

The room is very large and spacious, with a good view. We upgraded the room type for free to avoid peak hours. We also gave free drinks and fruits. The service was very satisfactory. Butler Wang was also very enthusiastic. We had contacted and arranged the room in advance before the trip. If there were any problems, we would promptly provide feedback and actively help solve them. The scenery on the Qiandao Lake side is also very good. There are many options for rafting. You can choose the rafting projects and water park projects that suit you according to your acceptance level. The hotel also provides free parking services, which is very friendly whether you drive or take the high-speed rail. There is also a children's park for children to play, and adults can go to the gym or swimming pool. I am very satisfied with this trip!

After two nights on Ctrip, my son wanted to stay for another night. After communicating with the front desk, we confirmed that there was a room. The Ctrip package booked three hours in advance was also available on Ctrip. After communicating with the front desk, I changed the high-speed rail ticket and booked it immediately after the change. The purchase page showed that it was available, but when I booked the specific date (29th), it showed that there was no room. If you book directly without the Ctrip package, there is a room. The front desk said that this is a Ctrip problem and they can't do anything. I communicated with the other party whether the IHG platinum member can help the hotel to deal with it. The front desk said that they can't do anything and asked me to answer a call from their supervisor, saying that this is the hotel's regulations and there is nothing to do. Later, I had to not use the package and book directly for more than 400 yuan a night. The service quality of Ctrip's service staff is obviously higher than that of the hotel, and it was handled through subsidies. After the whole process, I felt that the service quality of the hotel was not good. It felt like entering a state-owned store in the 1980s and 1990s. You can buy it if you like. Holiday Inn focuses on family travel in the IHG Rewards Club hotel system, which is obviously inconsistent with its positioning. As a 12-year old member, I have stayed in IHG hotels for no less than 100 times. This is the first time I give a bad review to an IHG hotel. The same Holiday Inn, even if not compared with the top Holiday Inns such as Sanya Bay Holiday Inn and Hangzhou Qianjiang New Town Holiday Inn, is obviously no advantage compared with ordinary four-star hotels. As a service industry colleague, the most intuitive feeling is that the hotel's training is not in place, the front desk service is poor in standardization and friendliness, the first-floor receptionist has no smile throughout the whole process, and he will not help to open the car door or take the luggage when he takes a taxi on a rainy day. He has no movements and welcome words, and his expression is serious, similar to the armed escort of a bank, so that I thought he was the security guard of the building. In addition, the hotel opened in 21 years, but the facilities seem old, and the decoration quality seems not good. The air conditioner broke down as soon as it entered. It took more than two hours to repair it twice on the first day, which affected the travel experience. In the end, only one air conditioner panel was repaired, and the other could not be handled. Fortunately, one air conditioner was more than enough for cooling. Of course, there are also good aspects, because platinum members have the right to upgrade the room, communicate with the hotel in advance, upgrade the family room, and give children's breakfast. The breakfast level is OK, there is a noodle stall, which meets the standards of Holiday Inn, and the fried dough sticks taste good. IHG's overall breakfast level is good. Even Holiday Inn Express now has noodle stalls, which are very rich. In addition, the housekeeping service feels good, without obvious flaws, and the breakfast service level is also up to standard.

At the end of the summer vacation, I took my children to Qiandao Lake for vacation and stayed at Qiandao Lake Holiday Inn. First of all, the service butler Jim was very considerate. He called the night before to inquire about the check-in requirements, and also gave the children breakfast and welcome fruit plates. The service spirit was reflected everywhere. The room was clean, tidy and bright. The whole family was very satisfied. If I have the opportunity to go next time, I will still consider staying in this hotel. It is very cost-effective.