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The hotel is very close to No. 21 station, the surrounding environment is very good, and the scenery is beautiful; the temperature in the room cannot be controlled independently, and I was awake in the morning two days. When I asked the front desk, it said that the fresh air system was broken and only cool breeze came out; the mattress was very comfortable; Breakfast is average.

We stayed here over Christmas on a Leger coach holiday. I have mixed views about this hotel. The bedrooms are very comfortable and the bathroom is as good as any we have had on a coach holiday. The down side is the facilities. The food was basic but good, however there was no choice. It was a set menu each night. Also the bar is no longer used (as we were told). This meant that if visitors wanted a drink after dinner, they had to remain at the dining table, or use one of the two high tables and stools in the reception. While we are OK with tall tables, it wasn't to everyone's taste, and space was limited in any case. We wouldn't want to visit this hotel again.

The room was average. The front desk and restaurant service were very poor. There were no smiles during the whole process. The scheduled superior room with a sofa bed was changed. Both of the sofa beds were broken. Finally, two mattresses were made on the ground. I'm not sorry.

I am very satisfied with my stay in Ibis Kriens! • Friendly staff • Clean room, Clean hotel facility • Dogs friendly • Quiet • good price ratio • No problems Very recommendable! In general I find the Ibis Hotel very recommended!

Overall the hotel is clean and re-newed. Good for short stay. But reception service was so slow, we arrived at around 9pm and we waited 30-40mins for the reception counter and get back to room at 10pm. Also the staff keep suggesting us to park our car in nearby carpark instead of parking slots in front of the hotel.

The hotel is about 10 minutes away from the bus station and the railway station, so it is easy to find. The room booked can accommodate 4 people, but we only have 3 people. When filling in the information, we also fill in the information for 3 people. However, the city tax was charged for 4 people when the deduction was made. Fortunately, Ctrip's customer service communicated successfully with the refund. In addition, you should pay attention to the email sent when you check in. Check in on the email. The electronic version of the Lucerne City Transport Card will be sent to you by email almost 2 days before arrival. You can take the city bus for free, but in fact, no one checks the ticket. The key is also self-service, and the key box is at the door of the apartment. You need a password to get the key, but the hotel confirmation number sent by Ctrip is not a password, and you can't find the password when you look for the email. There is a talker next to the key box, you can press the button to find help. Just report the name and other information, the service staff tells you the password and you can get the key. You need to use the sensor card on the key to open the door and the elevator. The apartment booked was good, with three single beds, a sofa bed, balcony, kitchen, and toilet, but there were relatively few sockets. There is a supermarket next door downstairs, open from 8 to 18:00. The price is cheaper than the supermarket in the city. very convenient.

The hotel is about a 20 minute walk to the river and the station. Walked it both night and day and I felt very safe. Reception is clearly signposted and you walk through a little outdoor area with chairs and tables to get there. There is a lovely reception/restaurant area (where you can also grab your coffees) Check in was easy and fast. The staff were very friendly. We seem to have a large room with a balcony area which had a couple of chairs and a table outside (not every room had this). Restaurant was open from about 7/8am where I was able to grab a coffee and soft drink. A clothed Iron was available on request. We explored the city at night and the reception area was shut by the time we got back but the room keys gave us access through a different door which was really useful. Overall, we had a really pleasant stay and I would absolutely return.

The hostel was very cozy and a convenient location. Although it is not actually in Lucerne the bus station is right outside and you get free tickets! The beds were very comfortable and we slept great. However, the check in desk has nobody there from 11 am to 4 pm check in... where were we supposed to put our luggage? Also, the shower wouldn't drain and was very small and gross. If you're a budget traveler, I would still recommend staying here!