Hotels in Ashigarashimo District

"The hotel itself is not bad - beds are comfortable and large, and the dinner is okay, but nothing too special. This hotel overwhelmingly caters to families, which is evident when staying there: there are many children, and a lot of the amenities cater to them as well. For example the sauna is not very hot and there’s a lot of candies in the free snack bar. I wish the hotel was better at communicating / marketing this on their website, as I’m not the intended audience and it’s very expensive for a mediocre experience. As well, the breakfast timing is questionable - only available from 7am - 8:30am, along with a 10am checkout time this is quite an early start and not very relaxing."

"The hotel was beautiful, and my dad and I were very happy with our stay. The room was extremely clean. We tried the hot springs on the hotel's top floor and also at the shopping mall across the street, and the ones at the mall were definitely better. We booked the 'one night, two meals' package, and overall it was excellent value for money. Regarding transportation, I didn't research it thoroughly beforehand, but it turns out you can take a bus directly from Odawara, Hakone-Yumoto, and Gora stations, and it's free if you use the Hakone Free Pass. When we arrived, a Chinese ticket agent told us the Odawara bus was very crowded and suggested we take the H line from Hakone-Yumoto. There's also a bus that goes directly to the hotel from the Hakone Open-Air Museum. The hotel's own shuttle bus has a fixed schedule (see image below), and the pickup spot at Gora Station can be a bit tricky to find."

"Not bad. I can see they are trying to make this property more known to international guests from different countries. Two dire problems: the food was extremely salty. With the exception of the Teppan dinner, all of the meals we had here had so much sodium content. Also, their food in general is not of high quality and tastes pretty much the same across all dishes. Please make improvements. And another thing I would highly recommend is that the manager lady learn English so that next time I visit this property and have to communicate in English and ask for some help, she doesn’t get sassy or mad at me for requesting another staff member who can speak English. I really needed some help with golf reservations and understandably it is not her business that we had to go golfing the next day. However, I didn’t realize it was such a rude thing to ask for another employee who could understand what I was saying when she couldn’t understand my requests specifically because of her lack of English proficiency. For this property to become popular with international guests, it would be a wholesome idea for the chief manager to learn to speak better English anyways. I guess she knew that she was being rude by hitting the desk because she came up to me and gave me her business card (without my asking and finally in a nice manner) when I merely asked a younger staff member if the angry lady was the manager. She must have known that she was giving me attitudes. When you are in the hospitality business, please don’t forget that guests are there to enjoy their trip—savoring each moment—not to feel uncomfortable or be bothered by staff’s attitudes."

"Fabulous place and perfect Japanese style hospitality. Great amenities, delicious food, friendly and helpful staffs - can't ask for more for a great holiday in Hakone."

"This hotel is conveniently located. It is a traditional Japanese hotel with a lot of facilities. It is very beautiful, particularly the garden which is big and serene. The hot spring having both indoor and outdoor pools is impressive. The dining experience is fantastic because the setting is cosy and the food is extremely delicious. The mattresses, neither too soft, nor too hard, are very comfortable."

"This ryokan has a very traditional Japanese feel. It's clean, and the hot springs are excellent. I highly recommend it to anyone visiting Hakone. It's suitable for couples, families with children, or even larger family groups, and it's definitely worth the money."

"AMAZING hotel. We booked two nights here towards the end of our two weeks trip and it was the best decision ever! Hotel was very clean and cozy. Staff were very attentive and kind. We could only book this room as this was the only available room at the time of my booking. I'd preferred a different room. But to my surprise I LOVED the room. The view of the mountain and autumn leaves were amazing. Even my husband who couldn't care less about nature and view in general fell in love. He soaked in the hot spring tub 3 times an hour for several hours! We both loved it. We could grab a dvd in the lobby to watch. I grabbed harry potter second and third movies to watch. How relaxing. Dinner and breakfast were delicious! And shuttle service to Kowakidani train station were a huge convenience! Would love to come back and book a different type of room in the future!"

"The staff was very friendly and the amenities included use of the onsen for one hour was great as it was included within the price. The room was clean peaceful and had a nice Japanese vibe. Unfortunately, the room is not en suite. I would say the location wasn’t great as you should note it isn’t actually in the main area of Hakone but rather by the lake where you take the boat ride. You also have to walk up a hill to get there."

"It's a pretty good guesthouse, or more accurately, a youth hostel, in an old Japanese-style house with wooden floors and tatami mats. Figures 1-8 are all public places. At night, a group of Western young people in kimonos gathered around a fire, drinking and chatting. It was quite interesting to watch, and if you enjoy the atmosphere, you can join in. All rooms have shared bathrooms. We stayed in a double room, which was quite basic, but not inconvenient. There are also bunk beds and dormitories. Since rooms are hard to find in Hakone on weekends, all hotels are fully booked, so the price is acceptable for a night. Although this hotel doesn't have a hot spring, you can find other places nearby. It's next to the Open-Air Museum, with a bus stop right outside. Across the street is Hakone Junior High School, and I could just see a group of students passing by from my window. Hakone is a truly beautiful place, and one of the most unforgettable parts of my trip to Japan!"

"🏔️✨【Hakone Indigo Hotel: A Dreamlike Mountain Retreat】 This was my first stay at Hakone Gōra Indigo, and I was truly rejuvenated by the ambiance. The hotel is nestled in a hot spring resort surrounded by mountains; opening the window reveals layers of greenery and distant clouds and mist, as beautiful as a painting. The room design is modern yet elegantly Japanese, and the open-air onsen was fantastic. The spring water was smooth and comforting, instantly washing away a day's fatigue. Breakfast was also incredibly impressive, using fresh local ingredients; you could feel the attention to detail even in the bread and juice. The staff were friendly and attentive, with every greeting feeling warm, making you feel right at home. The overall experience exceeded expectations, and it's worth revisiting, whether you're a couple, a family, or a solo traveler. 💛 The only thing worth mentioning is that the in-room onsen water seemed to be completely diluted; you could even call it a 'fake' onsen. It lacked the typical onsen smell and was essentially just hot water."