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Top rated hotels in Cleveland

Hilton Garden Inn Cleveland Downtown
3.6/5107 Reviews
This hotel is in need of an complete refurbishment, and is not up to Hilton Garden Inn standards. I’ve stayed at several HGI’s over the years, and have always expected very clean and comfortable rooms with no issues. I’ve stayed at this property back in 2014 when I visited Cleveland and it was very clean and well-maintained. It seems to have declined since then. First off, our room was not very clean. The tile floor was dirty; my socks turned black after walking on that floor. Also, the desk was greasy. In other words, it seemed Housekeeping only changed the bedding, cleaned the bathroom fixtures, and emptied the trash. Those were seemingly clean. The carpet also could use a shampooing as well. But, the biggest issue was the toilet didn’t have enough “swirly action.” We had to call for a plunger twice during our two night stay. There were some obnoxious drunks roaming the hallway at 3 AM banging on our door and other doors, and screaming. My mother was rather scared by this. The hotel is located in a fringe area on the edge of downtown, and there are some homeless people that hang around in the vicinity. It’s not an area I’d wander around at night—especially if there are no Guardians baseball games. The hotel is extremely convenient to Progressive Field, and is a great location for catching Guardians games. It is also close to Rocket Mortgage Fieldhouse—home to the Cavaliers. The Staff were friendly and helpful, so I don’t think it’s their fault. The hotel needs better management and a complete refurbishment. It is not a bad hotel, but if considering staying here please consider other options before choosing.
Hotel Cleveland, Autograph Collection
3.8/596 Reviews
Transformational customer experience every time my accommodations are at this wonderful hotel. Beautiful building located in the heart of Cleveland. Transportation to/from airport via RTD without touching the street using Tower City stop. Rooms are different sizes depending on your booking. Beautiful lobby but the BEST part of this hotel specially if you belong to their loyalty program Is the way they make you feel Location location location Add Best Guest relations Equals Happy traveler
InterContinental Hotels Cleveland
4.3/591 Reviews
Very good hotel, the hotel is close to the Cleveland Museum of Art, convenient for children to visit, there is a parking lot, 10 cars for parking, the hotel brother stops 30 knives. To be honest, breakfast is more suitable for European and American guests, but the attitude of the waiter is super good, the younger brother at the front desk is also super handsome.
Cleveland Marriott Downtown at Key Tower
4.2/597 Reviews
Poor value for money I spent 4 nights here in July 2022. It’s a pleasant hotel but there’s just no need to stay here. You’re better off staying on the outskirts of Cleveland for the following reasons: - parking here is $16 a day - breakfast is not included - there is no servicing of rooms unless you request it. There’s no discount in recognition of this reduction in service - there is little to nothing to do in downtown Cleveland. In short, underwhelmed
Metropolitan at the 9, Autograph Collection
4.4/594 Reviews
I was in shock there was no coffee maker in the room. When I asked for a coffee in the evening they replied “you can buy coffee tomorrow at 7am” I’m so baffled as to why this Marriott location doesn’t offer in room coffee maker. We stay at multiple locations around the world and this is a first. Convenient location for a show Parking valet was easy if you eat at restaurant there they will validate but if your staying overnight dining on site doesn’t give you even a discount? The vault is lovely …great vibe and chill atmosphere Bartenders at ledger and vault were on point! Overall great stay
Holiday Inn Cleveland Clinic
4.2/5102 Reviews
Overall a wonderful stay. The room was clean and comfortable. The bed was soft and wonderful and the shower was above expectation. The only negative of the stay was the check in process. I arrived about 45 minutes early and had called ahead about an early check in. I was told to go to the desk when I arrived and they would check to see if a room was available. The woman working check in was extremely rude not only to me but to others in line as well. She refused to see if rooms were ready for people arriving and just told them check in wasn’t until 4 and they had to come back. She told me I didn’t have a reservation and made me search frantically for my reservation which she did end up finding. She blatantly ignored peoples questions by just looking away and not answering them. As the first point of contact for guests this was a major negative. Other than her, everyone I encountered was extremely friendly and welcoming. My only recommendation would be to have breakfast available before 7am since many people have to leave early for appointments and therefore don’t get to eat.

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Hotel Information for Traveller

Number of Hotels47
Number of Reviews3,038
Highest Price€2,035
Lowest Price€65
Average Price (Weekdays)€248
Average Price (Weekends)€284