Waldorf Astoria Dubai International Financial Centre

Waldorf Astoria Dubai International Financial Centre Reviews

Waldorf Astoria Dubai International Financial Centre

Burj Daman, Al Mustaqbal Street, Za'abeel, Dubai, Dubai Emirate, 507251, United Arab EmiratesView Hotel Details
Waldorf Astoria Dubai International Financial Centre
Waldorf Astoria Dubai International Financial CentreWaldorf Astoria Dubai International Financial CentreWaldorf Astoria Dubai International Financial Centre
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Waldorf Astoria Dubai International Financial Centre Guest Reviews

4.5/5
Great
80 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(80)
Positive reviews(36)
Reviews with photos/video(8)
Awesome stay(15)
Great location(8)
Awesome rooms(7)
Great service(6)
Negative reviews(3)
Farhad
Two Queen Beds Accessible Deluxe Room Non smoking
Stayed in Jul 2024
Couples
19 review
4.7/5
Amazing
Posted on Jul 16, 2024
All I can say is excellent in everything. Highly recommended
Response from Property: Dear Farhad,Thank you for your excellent review. We are pleased to know that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. We are grateful for your patronage and look forward to welcoming you back to Waldorf Astoria Dubai International Financial Centre in the near future. Kind regards,Victor ChalfounGeneral Manager
T.Feng
Skyline View Deluxe King Room
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Nice hotel to stay in.. will come again..
Response from Property: Dear T. Feng,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Ben MOSHE
King Corner Room with Skyline View Non smoking
Stayed in Jul 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 4, 2023
Always a perfect stay at Waldorf DIFC, two minute walking distance from the best restaurants, hotel and rooms are shiny clean, Aesop amenities, great staff, highly recommended
Response from Property: Dear Ben Moshe,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Wakizou
Deluxe King Room Non smoking
Stayed in May 2023
Travel with friends
274 review
5.0/5
Outstanding
Posted on May 18, 2023
I fell in love with this hotel super nice and cozy and deco with all the wooden part Very nice
Response from Property: Dear Wakizou,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel and grateful to know that you 'fell in love' with our hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Anonymity
Deluxe King Room Non smoking
Stayed in Aug 2022
Other
3 review
4.5/5
Great
Posted on Aug 20, 2022
Two elevator are so exhausted.
Response from Property: Dear guest,I sincerely thank you for your feedback following your recent Waldorf Astoria Dubai International Financial Centre stay. It is very satisfying to hear that you enjoyed our services and facilities. I will be pleased to share your comments with my colleagues, who will undoubtedly be delighted to know their efforts are so well appreciated.We look forward to welcoming you back soon. Yours sincerely, Ayman AlMohamadOperations Manager
Guest User
Deluxe King Room Non smoking
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 3, 2024
Great Hotel!
Response from Property: Dear Guest User,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
JohnnyZ
King Corner Room with Skyline View
Stayed in Dec 2021
Business travelers
111 review
5.0/5
Outstanding
Posted on Dec 29, 2021
Very cozy rooms and very friendly hotel staff.
Response from Property: Dear guest,I sincerely thank you for your feedback following your recent Waldorf Astoria Dubai International Financial Centre stay. It is very satisfying to hear that you enjoyed our services and facilities. I will be pleased to share your comments with my colleagues, who will undoubtedly be delighted to know their efforts are so well appreciated.We look forward to welcoming you back soon. Yours sincerely, Ayman AlMohamadOperations Manager
sarah
Skyline View Deluxe King Room
Stayed in Aug 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The location is excellent and the hotel service is very good. I brought a flower back to the hotel. The waiter put it in a vase when cleaning. It was very thoughtful.
Original TextTranslated by Google
Response from Property: Dear Sarah,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Love Honey holiday & Happy Holidays
Deluxe King Room Non smoking
Stayed in Apr 2024
Travel with friends
512 review
5.0/5
Outstanding
Posted on May 6, 2024
Enjoy a wonderful stay at the Waldorf Astoria Dubai International Financial Center, ideally located close to top and high-end restaurants and within walking distance of the Dubai Mall. The design of the hotel feels like it's in New York or Chicago and I really like the atmosphere. The staff, from reception to room service, to chefs and waiters, are friendly and well-trained. I have always been impressed by the hospitality in Dubai. Special thanks to Raja at the front desk who did a great job welcoming us and showing us the hotel and rooms, she was always attentive to our needs and requests. Additionally, Chef Ali paid great attention and enthusiasm to our last breakfast at the hotel and made small touches. Thank you to the team at Waldorf Astoria Dubai International Financial Center for making my stay an unforgettable experience, I will be back soon.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for posting your review following your stay at Waldorf Astoria Dubai International Financial Centre. We are delighted to read that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. Thank you for recognizing Rajae and Ali for their excellent service, rest assured that we will recognize them for their efforts. We are grateful for your patronage and look forward to welcoming you back to the hotel in the not too distant future.Kind regards,Victor ChalfounGeneral Manager
Anonymous User
Two Queen Beds Accessible Deluxe Room Non smoking
Stayed in Feb 2024
Couples
6 review
1.0/5
Posted on Feb 24, 2024
Discriminating against Chinese people and inexplicably giving rooms to disabled people! Let’s see if this bathroom can be used by normal people? We booked a standard room for more than 4,000 yuan, and the red-eye flight arrived at 7 a.m., but we were given a room for disabled people without asking or being reminded or introduced. Is that respectful? When we were very tired and unpacked all our luggage and prepared to wash up, we found that the toilet was a disabled room. We no longer had the energy to pack our luggage and change rooms. The water flowed into a river after taking a shower in the toilet. The bathroom facilities in more than 4,000 rooms were rudimentary and the carpets were stained with small glass shards and stones. . After complaining, the customer service manager only said that we booked a room with barrier-free facilities. Which non-disabled person would book a room for disabled people? There is no prompt on the Ctrip booking page. What normal person would pay attention to whether this is a barrier-free room when booking a room? There is no way to complain and no result, no apology, just send some snacks, who wants you to send people away with snacks?
Original TextTranslated by Google
6/10
Response from Property: Dear Anonymous User, Thank you for your feedback, we would like to apologise for the inconvenience faced during your stay with us. We unfortunately were not able to provide a different room type to the one that was booked for your stay, due to unavailability in the hotel. We understand that this can be frustrating, and we have well noted your comments and will discuss this with our leadership team to understand where we can improve our services. We look forward to welcoming you back soon.Kindest regards, Victor ChalfounGeneral Manager
Jesús
Deluxe King Room Non smoking
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 6, 2024
Everything was incredible, Service, friendliness, facilities, meals, cleanliness. Awesome
Original TextTranslated by Google
Response from Property: Dear Jesus,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Bruce•Phantom•Ra ✨
King Corner Room with Skyline View Non smoking
Stayed in Sep 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Location: Very good, very close to the Museum of the Future, with a wide view hotel service: -There are many kinds of breakfast, 9-10 o'clock, 18th floor; but the music is a bit noisy. A business lunch may not be suitable; -I remember cleaning twice a day? I'm not sure about this. On special holidays, gift chocolates are delivered to each room: Hotel facilities: The gym is very large, also on the 18th floor, with a swimming pool.
Original TextTranslated by Google
Response from Property: Dear Bruce Phantom Ra,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Guest User
Two Queen Beds Accessible Deluxe Room Non smoking
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The hotel is close to the subway and convenient for taxis
Original TextTranslated by Google
Response from Property: Dear Guest User,Thank you for your excellent review. We are pleased to know that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. We are grateful for your patronage and look forward to welcoming you back to Waldorf Astoria Dubai International Financial Centre in the near future. Kind regards,Victor ChalfounGeneral Manager
Eshuangyu
King Corner Room with Skyline View Non smoking
Stayed in May 2023
Couples
30 review
4.2/5
Very Good
Posted on Jun 8, 2023
It is very close to Burj Khalifa Dubai mall and has a good night view. The image of the black girl at the front desk is a bit bad, chewing gum throughout the check-in process, which lowers the impression of the hotel
Original TextTranslated by Google
Response from Property: Dear Eshuangyu, I sincerely thank you for your feedback following your recent Waldorf Astoria Dubai International Financial Centre stay. It is very satisfying to hear that you enjoyed our services and facilities. Rest assured, we have noted your comments with regards to you arrival experience, please accept our apologies for this, and its being looked at for further improvements with our leadership team. We look forward to welcoming you back once again to the Waldorf Astoria Dubai International Financial Centre!Yours sincerely, Victor ChalfounGeneral Manager
Guest User
Premier Two Queen Room Non smoking
Stayed in Apr 2023
Family
57 review
5.0/5
Outstanding
Posted on Apr 29, 2023
It is an excellent hotel of the same level. The room is large, the facilities are relatively new, and it is also very clean. The sofa next to the bed is equivalent to a single bed when put together, and the children sleep very comfortably.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your excellent review. We are pleased to know that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. We are grateful for your patronage and look forward to welcoming you back to Waldorf Astoria Dubai International Financial Centre in the near future. Kind regards,Victor ChalfounGeneral Manager