Hotels in Palm Jumeirah, Dubai

I received an upgrade upon check-in, which was a pleasant surprise. All the staff members were incredibly kind and always greeted me with a smile, providing excellent service from the moment I checked in until I checked out. The gym was very well-equipped with plenty of machines, and there were multiple pools, making it enjoyable to spend time at the hotel. I also had breakfast and dinner at the hotel, and the food was delicious and served in generous portions.

Residing in this hotel at the end of October. The hotel only opened, all new, very clean and beautiful. The beach of its free, only paid (beach club), there are many and all worthy. The swimming pool on the roof was enjoyed, the atmosphere was pleasant. The rooms are spacious, beautiful, everything is, only for the euro sockets need an adapter. Staff in general and in general try, but there are also incompetent staff. When we were inhabited, we were told that we had no breakfast paid, long disputed and found out, and eventually managed to recover paid breakfast with fight. We were inhabited for a long time. Although the time was already more than 3:00. At first we were forgotten at all, taken our passports and dealt with other matters. After I reminded us about 20 minutes later, the room number was announced and asked to fill out a small questionnaire. At that point, a man came up and asked to change his room because he couldn't sleep because of the noise. He was dealt with for a long time because there were no free rooms. As a result, we waited for another 30 minutes again and here we are given another number .... And our number was given to this man. I understood it not immediately, but after all 5 nights, from 6 a.m. in the next room, the child shouted, there was a feeling that he was shouting in our room (in the room there was a door to the next room). I believe that it was not nice to us by the staff of the hotel in this way to get out of the situation.

An exceptional stay from start to finish. Raffles The Palm truly delivered a superb, flawless experience, treating us like genuine VIPs in every possible way. From the warm welcome to the immaculate room preparation and the attention to every small detail, the entire staff went above and beyond to make our stay memorable. The level of care, elegance, and professionalism perfectly reflects the Raffles brand. A heartfelt thank you to the entire team for the outstanding hospitality and for making a very special occasion even more unforgettable. This is luxury service done right.

Everything was at the highest level, thank you very much. We will definitely come back to this hotel again. Thank you for the gifts as well. 😊

Loved every bit, breakfast was awesome. Staff was extremely friendly and helpful. Anastasia was our host for the first day and her smile made us start our everyday there very beautifully. She was exceptionally lovely.

I have been to a few W hotels including Bangkok which receives exceptional reviews but I must say that this has been my favourite. We were arriving early in the morning and couldn’t check into Raffles the Palm until 3 so booked a night at W so that we didn’t have to wait around. I am so happy that we did. The service was outstanding!!!! I will definitely be using this hotel for all future trips via Dubai and would like to thank Freda, all pool and restaurant staff for their attentiveness as well as everyone else behind the scenes. It was a short trip this time but by far the best I have received in Dubai. Thank you

Service: Very good. Environment: Right by the sea, the surrounding area is excellent. Cleanliness: As it's a newly opened hotel, the cleanliness is still okay. Facilities: The indoor environment is very nice, but the balcony is a bit plain. The rooftop pool is beautiful.

This resort hotel is located at the entrance of Palm Jumeirah and boasts a private beach with a view of Bluewaters Island. Most of the guests are European, and you'll find plenty of European families and people in bikinis by the large pool early in the morning. There's also a walking path along the beach, popular with joggers in the mornings and evenings. The breakfast spread is excellent, and the rooms are quite good too. You could easily spend a whole day relaxing at the hotel or on the beach without needing to leave. There are plenty of sun loungers by the pool and on the beach, perfect for unwinding all day. It would be a great place to bring kids, and the current price is also very attractive.

This is my second visit to The Retreat at Palm Jumeirah, which in itself says how much I enjoy my stay here. Each and every staff were exceptionally friendly, approachable and accommodating. I would like to thank Omar from the Travel desk, Chris from reception, Abishek from the diner and many more. They all made our stay here a memorable one. We will keep coming back here 😀