Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 8, 2026
Anonymous User
The hotel's location is great, right in Dubai's new city center, with excellent amenities nearby and not far from the metro station. Upon arrival, they proactively helped with luggage, and check-in was smooth. All the hotel staff were very polite. The restaurant has a nice ambiance and a good variety of food. The rooms are spacious and bright. The only thing was that the balcony door was locked, which they said was for safety reasons. I later asked the front desk to unlock it for me, but I had to sign an agreement. Overall, I'm satisfied.
The only regret is that this trip to the UAE coincided with the conflict between the US, Israel, and Iran, and neighboring countries were all somewhat affected. I hope peace returns to the Middle East soon.
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Price per night from:PKR 20,188
Posted on Apr 5, 2026
Guest User
The kitchen was great! The room wasn't spacious, and the bathroom drainage was poorly designed; even adding an extra small bed wouldn't be possible. The room they gave us was different from the one we booked, meaning some people had to sleep on the floor.
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Price per night from:PKR 23,828
Posted on Feb 13, 2026
Amzar Marzuki
It's a fabulous place to stay with your lover
Friendly and mindful staff, starting from the receptionist, we were greeted warmly by ms Zayde, she put us in the best floor to view the Icon ”Burj Khalifa”, Kudos to You!
The FnB team also made our breakfast splendid with a wide variety of pastries, breads, eggs, fresh fruits and beverages
Not forgetting all the crew from lobby area upto 54th floor stunning Pool
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Price per night from:PKR 83,027
Posted on Aug 1, 2025
Guest User
The room is relatively large and the decoration integrates a lot of local elements. At first glance, it was okay, but it was still rough. At first, the front desk couldn't find the reservation. I asked the housekeeper to contact for a long time, and finally said that I had received a message from the agent. It seems that it is not Trip.com that I booked directly with the hotel, but through a local agent. The experience is not very good, or the international hotel chain is more reliable. Other aspects are quite satisfactory, if there are other options, it is not recommended to live here.
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Price per night from:PKR 12,866
Posted on Jun 19, 2026
Lovely AgbayaniMy experience with Sofitel Dubai Downtown was outstanding from start to finish. I had originally booked the hotel for a friend, but when plans changed, the team was incredibly kind and accommodating in transferring the reservation to my name without any hassle.
I then stayed at the hotel for 9 nights, and every aspect of the experience exceeded my expectations. The rooms were elegant, spacious, and impeccably maintained, the facilities were excellent, and the location was perfect for exploring Dubai. What truly stood out was the exceptional service—every staff member was professional, attentive, and genuinely dedicated to making guests feel welcome. The breakfast was fantastic, the atmosphere throughout the hotel was luxurious yet comfortable, and the attention to detail was evident in everything they did. After spending more than a week there, I can confidently say this hotel is absolute perfection. I would not hesitate to stay again and highly recommend it to anyone looking for a first-class experience in Dubai.
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Price per night from:PKR 31,192
Posted on Jul 16, 2026|GUEST ROOM - KING BED
Guest UserVery excellent service from Nour, Reda, and all the staff. They were very welcoming, attentive, and made me feel comfortable throughout my visit. I truly appreciate their professionalism and outstanding hospitality. Thank you for the excellent experience!
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Price per night from:PKR 17,375
Posted on Oct 17, 2025
Kola123
Check in was smooth and was attended by Rash. She was courteous and helpful in getting the room. Was given a room on a higher floor facing partial Dubai frame. The soap etc is very poor quality and bed sheets not white, something not expected of such hotel.
Bikash at concierge was rude and I feel need training on customer relations. Gave him the card and instead of handing back, he just placed on the table. Valet parking was also slow and disorganised. Imagine waiting 30 mins just for them to pick up the car. I don't see this in Sofitel Downtown or the JW Marriot.
Location is ok but there are definitely other better hotels around the area. Other facilities such as steam room and pool area are quite old.
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Price per night from:PKR 35,536
Posted on Dec 22, 2025|Deluxe Studio
Latif JabarStayed at Number One Suites, Dubai during a short layover, and it was a comfortable choice. The room was spacious, clean, and quiet—perfect for resting between flights. Check-in was smooth, staff were polite, and the location made the transit hassle-free. Simple, practical, and value for money for a layover stay.
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Price per night from:PKR 11,873
Posted on Mar 1, 2026
Anonymous User
Came here with my mom for 3 nights. Location is quite good. The metro is 400m away and you can access many parts of dubai. Behind the hotel and nearby there are convenient stores and restaurants. The staff at the hotel are well trained, professional and courteous. The room and Bathroom is spacious. Breakfast is good. As i am writing this, we had to extend another day due to the war happening between Iran and Israel. Airports are shut. The staff managed to give us a good rate to extend our stay.
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Price per night from:PKR 24,325
Posted on Mar 13, 2026
Guest User
The woman at the hotel reception, I don't know if she's new! She was clueless about everything! And her attitude was terrible! At first, she said the suite I booked wasn't available. I asked her to confirm, and then she said it was, and the room was ready, but check-in time was 2 PM, and early check-in would cost extra. I asked her how much, and she initially said 600 dirhams. I said okay, then the manager came over and said the room would be ready in about ten minutes and we'd check in right away. A while later, she said the room was ready and we could check in, but since it was a suite, it would cost double, 1200 dirhams. I was speechless. Why didn't she say it was 1200 dirhams earlier? Even her manager agreed, how could she be so incompetent? And why couldn't she let guests check in early if she had a vacant room? How could she be so stubborn? I was so angry at that point, I wasted over an hour of my time. I told her I wanted to cancel, that I wouldn't stay, and then she said she'd apply for it! It was truly unbelievable!! At Atlantis, we arrived at 7 AM, and although check-in was at 3:30 PM, she said she'd check us in immediately even though there was a vacant room.
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Price per night from:PKR 41,203