Hotels Near Stevenlaw＇s Cl in Edinburgh

Well, what a cheerful and helpful reception staff, indeed all staff happy and enjoying the job! Great to see. 1 night stop but the hotel was cool trendy and modern. Spotless clean, quiet rooms gave a great night sleep in a comfy large bed. Shower, monsoon style, washed the dreams away and off to a decent breakfast (sausage a touch bland). Subterranean swimming and spa looked fantastic and the bar was great with quirky pool cue seating. Car park tight and only 15 slots so not easy. Other than that, yes I would come back.

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

Stayed her for three nights October 2022 with the Scotland Rugby League team prior to the Rugby League World Cup. What a great find this hotel was. Spotlessly clean and so very comfortable. Bedrooms roomy and the beds as comfortable as you can get. The food was excellent, and they catered for our every need. The breakfasts were amazing and the service was beyond reproach . Special shout out to our servers Chez, Shannon and the boss Karen. Could not have been better. A massive thank you and a great start to our World Rugby League Cup campaign . Defo use this hotel again.

I booked a a night within the hotel on Halloween as we had booked a walking ghost tour within the city. It was a bit of a walk down to the Royal mile taking about 25 mins but as it was dry it was ok. The hotel was fantastic, the reception staff were lovely and very helpful. The entrance lobby was warm and clean, very inviting. All of the corridors were very well maintained, clean and beautifully decorated. Our room was very spacious with a queen sized bed, seating area and a good sized bathroom. The room again was nicely decorated and well equipped. Due to the restrictions the hotel restaurant was closed but we were allowed to order food into the hotel and the receptionist even pointed us in the direction of local shops. I would recommend the hotel and will most probably stay again.

After staying in a number of hotels in Edinburgh, Novotel Edinburgh Park is definitely of highest quality in this price range. The location is perfect if you are working outside of the city but want to still experience the city centre at night. Edinburgh Park train station and tram stop are very close to the hotel with frequent services to neighbouring towns and Waverley station (city centre). The train is quickest to Waverley at only 9 mins and costs as little as £2.70 at super off peak times for a return ticket. The hotel rooms are spacious and clean. There are hundreds of channels on the 55” TVs. The beds are comfy and there is a temperature regulator fan (not air conditioning). The bathrooms are clean and well furnished. Executive rooms get some more toiletries than standard rooms. Some rooms have baths and some have stand-in showers. (Maybe you can note your preference when booking) Breakfast is definitely worth paying for. There’s a huge selection of food options, something for everyone. Hot food and continental style breakfast is offered and is a buffet style. The restaurant is large but can be very busy in the evenings. Car parking is offered at a member rate (Accor ALL account holders) of £6 per day. I would rate the hotel very highly, after staying here a number of times over the past few months and with more bookings in the not so distant future. I look forward to returning!

Stayed here for two nights over the bank holiday weekend in August 2022. I'm guessing the price was high because of the fringe and it being a bank holiday weekend. The hotel was bright and breezy. no tea making facilities in the room. No hair dryer, limited storage, no draws. There was tea making facilities in the reception that were free and always available. Breakfast at the hotel was continental and £7.50 each. Quite reasonable for the offering of cereal, pastries, yoghurts, juice, ham and cheeses. Nice location opposite the tram station.

I am very fortunate to choose to stay here in the end, I had previously wanted to change to a hotel in the city center. The facilities of this old castle hotel are very in place. In 2008, an elevator was added so that the pain of carrying boxes to climb the building was avoided. Breakfast is very generous, in fact it is enough to eat only the buffet on its dining table. Ordered its traditional English breakfast on the first day and couldn't eat a lot of it. The room was large, the bathroom and bedroom were heated and it was very hot. Before going to bed, they had to be closed. The hotel staff are very welcoming and the service is in place. Finally, I have to say that their desserts are delicious, so try them!

This is the most fabulous place & setting for a couple of nights stay, sadly let down by staff & services. It doesn’t surprise me to see what others have reviewed. This place clearly has been & could be so much more. I’ve no doubt the pandemic has hit them hard & they are struggling to recruit enough of the correct staff. The positives: Lovely historic setting & ambience. On site Spa & Falconry. Lovely airy clean rooms. Food ok to good. Plenty of parking. Breakfast included. The negatives: Poor staffing & services. Some staff just try too hard with ‘Amazing’ & Fantastic’ in their vocabulary constantly. Probably to appease the American market. The Orangery restaurant is very poorly run. Staff do their best, albeit could work with a little more haste, they just can’t cope. Similar excuses about booked tables that are never taken! Staff are generally un-knowledgable about services & timings & things were always going wrong. We laughed most of it off & just called it Fawty Towers, what’s next? :) They could do so much more with the veranda, the bar & Orangery. Bare in mind you are out in the country & taxis can be limited & costly. To summarise - we would stay again for the right price, probably out of the Festival season. Keep doing your best guys & gals but owners beware, you need to manage this place so much better

Once again, my wife and I were treated to a wonderful stay. Many of the staff remember us after our many visits and take the time to seek us out to ask after us and have a short conversation. It's obvious that they wish to do this, rather than doing it to make an impression. This hotel is outstanding in all respects. A special mention to Donna. My wife uses a wheelchair and Donna looks after us at breakfast. Always over and above what is expected. Other mentions to Pauline on reception (always a pleasure), Fiona on reception and a new face on reception, Hannah, who made us feel like old friends and was really efficient. There are others, but unfortunately, I can't remember names. Suffice it to say that the entire staff make us feel special. Just one thing; please repair the push-button door. It's very temperamental and it's unfair that the reception staff (who always hurry to help) should be taken away from their duties. Thank you for another wonderful experience

Very good happy Staff are very nice