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5 star

The Westin Excelsior, Florence
4.5/540 Reviews

The Westin Excelsior, Florence

Florence Historic Center Florence|0.56km from Chiesa di San Jacopo di Ripoli
The hotel is located on the banks of the Arno River. The main entrance of the hotel is directly opposite the French consulate. There is a small square in front of the hotel. You can temporarily park your car temporarily and open small markets on weekends. Five minutes walk along the river bank is Uffizi Gallery, Old Bridge! The window opened in the room is directly opposite the Baihua Cathedral, Giotto's Bell Tower, and the church can be opened to the full view of the church. The left hand old bridge and the right hand Holy Trinity Bridge, the view is excellent! The bedding is comfortable, the room area is relatively large in Italy, classical and luxurious. The only dissatisfaction was that the booking fee was clearly the money for the river view room, but the front desk said that the reservation was only for a superior room. But polite and old-fashioned at the same time, because I emphasized that if it was n’t for the river view room, there would be no meaning to live here. The front desk said that I was sorry the room was full, and I could upgrade to the river view room on the balcony of the administrative floor if I added 200 euros. After expressing dissatisfaction, I asked to wait at the front desk for a while, but also forced them to check the room again, and finally got this river-view room without replenishment! I don't know if this is the case, it is Ctrip or the hotel routine.

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Business travel

NilHotel Florence
4.1/541 Reviews

NilHotel Florence

Rifredi Florence|2.81km from Chiesa di San Jacopo di Ripoli
I am not writing this type of reviews often, but unfortunately this time I have to in order to reflect the reality about this hotel. Prior to this hotel we stayed at another hotel in Rome also 4-star that we really enjoyed (price level and distance from city center was similar). Firstly, I would like to point out that this hotel, even though it has 4 stars, cannot be considered to be a European-level 4-star hotel at all, at maximum a refurbished 3-star hotel. Given the price and its location, I would like to tell you straight, it is quite expensive for what you get, especially given the further circumstances described below. Secondly, I have not read many negative reviews regarding the noise level, but would like to shed some light on that. Even though we asked for a quiet room, we got the room facing the hotel parking and front road. I cannot say that there was a lot of noise from the road, but you could definitely hear cars from the road. But the biggest problem is the noise insultaion, or more precisely its complete absence. We could hear our neighbours talking in the other room like they were in our room. Our neighbours were awake until late night and we could hear them receiving messages while chatting on the phone and it seemed like the phone was vibrating each time near your ear. There was also noise from outside and other neighbours (it was partially not clear where it was coming from), so overall an awful experience also given the fact that each room has roller blinds and some people are using them at night and each time you can hear the mechanism working (it is quite loud). When people flush in other rooms, it sounds like it starts raining heavily. To sum up, insulation is really bad. Thirdly, the room was furbished at the level of refurbished 3-star hotel, the old hairdriers from the 20th century, only one card key, thus you cannot leave the AC on when you leave the room. Room was not ventilated at all once we arrived, so it was very hot to sleep and smell was not very pleasant. Breakfast at the level of 3-star hotel maximum and they do not let people finish their breakfast telling at 9:55am that you have to leave in 5 minutes since the breakfast time ends at 10am. As a cherry on the tart, when we were leaving we were told that the water in the room was not complimentary when we arrived, even though we did not found anywhere information with pricing of water in the room. When I asked where we could find price list for water in the room, as I belive it should be clearly placed in a visible spot, the person at reception firstly insulted us in Italian (not knowing that we speak Italian) and then just answered arrogantly ”it is in the room”, showing that he does not want to speak with us. Unbelievable and unacceptable behaviour from staff, you are paying them for being treated in such a manner... Overall, I understand that Florence is an expensive and crowded city, but in this instance when we unfortunately had only extremely negativ

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Top rated hotels in Florence

Searching for hotels near Chiesa di San Jacopo di Ripoli? Compare room rates and reviews to find your ideal stay.
Hotel Golf
3.8/544 Reviews
Florence Historic Center
Hotel in excellent location, staff at the heart of the reception and available, good breakfast buffet. As for cleaning ”women are bad and shocking”. I stayed in room 214, well I disconsequently!!! Room very noisy , and especially too hot and badly, air conditioning doesn't work and despite having I turn off the thermophones, you didn't breathe!! Great problems with the ants ,a night spent in white to crack everywhere ”You can notice ants cracked on the walls by previous guests” horrible!! The bathroom:water cycling and badly put, windowless bathroom and air conditioner, absurd!!! The small shower with so much folding glass ”robs extra space”!!! Search better, you find at the same price if not less
Mh Florence Hotel & Spa
4.3/5130 Reviews
Florence Historic Center
We stayed for 3 nights in April, the Hotel was clean, convenient, quiet and comfortable. The staff were lovely without exception. Everyone from the front desk to the breakfast staff and room service were friendly and helpful making us feel very welcome. Our room was at the rear of the hotel (204) with a balcony which was a pleasant surprise. The view was nothing special as it overlooked the rear of other properties but it was nice and comfortable and very quite. There is a Spa that you can book for your exclusive use. This is sometimes included in your deal but otherwise is 25 euros each for 50 minutes and well worth it. The view from the roof top is superb and you can get a drink from the reception bar and take it up there or even take your own bottle of wine! Breakfast centres mainly on pastries, fruits and meats. There is a “hot” option of eggs and bacon but is only ever warm at best. However, the pastries are very nice and more than enough available. It also has to be the most convenient trip I have ever experienced from Airport to hotel! Exit the airport turn left and walk to the tram stop about a minute away. Take the T2 tram to UNITA and get off at Rosselli. That’s it!, it takes about 20 minutes and when the t4am leave you will be facing the hotel. It cost 1.50 euros each. You can buy the tickets on the tram platform but I would visit the shop Hudson as others have mentioned on here and get them there as there can be a queue to get your ticket on the platform. Don’t forget to slide it into the machine to validate it when you board. The hotel is about 15 minutes walk for the “Dome” in the centre and about 25 minutes to the bridges on the river. There are some excellent restaurants such as Casa Ciabattini and Osteria Vecchio Cancellous within 6/7 minute walk both of which I would highly recommend. I would not hesitate to return.
Hotel Embassy
4/553 Reviews
Florence Historic Center
Roads are being built near the hotel and it is inconvenient to haul luggage. Two people gave a triple room on the first floor. The room was spacious, but damp and musty. I wanted to open the window to get rid of the smell. The air conditioning stopped immediately. Therefore the window cannot be opened. The television cannot be viewed and the red dot is flashing. I am concerned that he will be monitored. Pull out the power plug. Breakfast is served at 7.30 a.m., a little late. The croissants are fresh, desserts, coffee and salads are good. Florence spreads tomato bread, which is distinctive. You can walk to various sights. Pasta and pizzas from nearby Italian restaurants are very good. Steak is also a must. On the way to the old town there were 2 restaurants across from the train station, I found that Asian, Chinese, Korean and Japanese guests who stayed at the hotel all ate steaks together.
Vin Novo Rooms & Apartments
3.8/59 Reviews
Florence Historic Center
The room is beautiful, very beautiful drawing on the ceiling, good furniture, spacious room and terrace. Good hot water pressure, there is a fan. From the station to go 5 minutes, very convenient location. But noisy from the street, sleep better in the beers. There is an elevator. But there is a very large minus. The code from the home phone, how to enter an apartment where the keys and other registration of the registration give ONLY after paying the city tax card (union pay does not work), while the cash does not accept(!), do not go to the meeting. The registration process goes online through a site where it is not easy to fill everything. No staff! You yourself, and turn your back.
I Sleep B&B
4.5/514 Reviews
Florence Historic Center
I Sleep B&B is absolutely fantastic! First, owner and operator, Clarissa is an exceptional hostess. The pride she has in her establishment and caring for her guests is evidenced by all her attention to detail. Clarissa is always ready to help with reservations, directions, and recommendations which she copiously writes down for you to have in hand when you go out for your day in Florence. She made several reservations for us before our arrival through messaging with us. Her willingness to help you using text messaging was amazing and went above and beyond any innkeeper we have encountered. The food choices for breakfast were plentiful and delicious! The entire property is spotless. There is a wonderful terrace to have breakfast and start your day well. Clarissa is kind, gracious, efficient, and personable. I Sleep B&B has a few other perks. It is located just a 5-7 minute walk from the main train station. Right next door is a laundromat and affordable laundry service. Two good restaurants are just 5 minutes away, Antica Trattoria Il Giuardino on Via della Scala and Trattoria dall ‘Oste. Clarissa maintains an English TV station (39). It’s a marvelous place!
Hotel Delle Nazioni
4.3/5107 Reviews
Florence Historic Center
Delicious, varied breakfast, although the coffee is a bit weak for Italian. Good location, 15 min walk to the cathedral. The room is well soundproofed, there is no noise from the street. Comfortable bed, extra blanket for a cold night. Quick check-in On the minus side - the staff entered the room before 10 without knocking, there was no cable in the shower - only the top one, it was difficult to rinse off or just wash your head. I would point out to the staff that check-out is until 12, they should knock on the room!

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