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Jen Penang Georgetown by Shangri-La

Jen Penang Georgetown by Shangri-La

4.5/51387 Reviews
Not allowing us to check in early. Finally we got our room on 13/F, see view from room. Bathroom is narrow, a bit old, bathroom door knob is kinda broken, with basic amenities. Pillow is soft and room is clean. Old school hair dryer. Boring TV channels. House keeping is good, the young guy on our floor is sincere, polite and hard working. He helped to change the rusty/dirty kettle. Concierge service is good. Most of them are friendly and helpful. We were trying to go for the 1 for 1 happy hour (poster was inside the lift), we missed twice during our stay. When we asked Recep on our last night, we were told it is for club floor only? This Recep was kinda impatient when she replied, just coz we weren’t staying on that floor, ? didn’t take not of her name. Good location in Georgetown.

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