Hotels in Gora/Sengokuhara, Hakone

Good place

The hotel is located in a very secluded mountainous area. I stayed in an open-air hot spring villa with a large courtyard, and soaking in the hot spring was incredibly relaxing and wonderful, whether it was cloudy or sunny, day or night. The courtyard was beautiful on rainy days. The entire villa area was almost completely silent; aside from occasionally seeing people at mealtimes, I barely saw anyone else, which was very pleasant. The hot springs were also excellent, leaving my skin feeling smooth and moisturized. The room had a living room with a fireplace and a Bluetooth speaker, making it spacious and warm. This was the hotel's biggest draw. However, some small details were lacking. Some villas don't have parking, like mine, and walking to the parking lot was quite a trek. The bathroom area wasn't well-heated; the shower and toilet rooms were very cold unless the door was left open. The hotel's toiletries need improvement; the cotton pads were unusable, of very poor quality, falling apart into shreds when I tried to wipe my face. The bedding was also quite mediocre, not comfortable at all, and the mattress felt saggy. However, the linens were very clean and fresh, which was good. Cleanliness was so-so. Both the hot spring pool and the shower room, being made of wood, are prone to mold, and the hotel should clean them more thoroughly. The Kaiseki dinner was very ordinary. The taste and ingredients were unremarkable, though the price was also reasonable. There's no need to eat the hotel's Kaiseki if you have other options. The service was decent. They thoughtfully sent champagne for our anniversary, which was a nice touch. Check-in and check-out were handled in the room, and other services were quite proactive.

Hi everyone, It was very beautiful place to stay, very peaceful, clean and comfortable. Large room, beautiful view and onsen was very good. To those not travelling by car, you need to get a bus Hakone freepass to get around. You can purchase it online, this is a big help. One of the biggest problem was when we arrived the bus station at bus stop no. 252 ( Sengoku-kogen), we called the hotel to arrange to be pick up from the bus station no. 252, we have terrible language problems. They don't understand where was bus stop 252. They don't recognise there is a coffee shop, Lawson and little police station. Finally we have to pull our luggageas all the way to the hotel. Majority of the road was uphill and very little lighting ... Near bus stop number 252, you can see Lawson, a coffee shop and little police station. On the second day, the shuttle bus service took us out to the musuem. We walked back from the museums, it took about 90mins to walk back to the hotel. We were told the bus ticket have to purchase at the counter Tokendai. We were stucked in the hotel for two days, because we really don't know where to apply which bus tickets. On the third day, the hotel shuttle took us to another musuem, we were very thankful a lady from a musuem inform us we can get the ticket Hakone free pass online. On the fourth day, we just realised Tokendai ( cruise) very close to the hotel. Luckily we managed to get around for the last day of our stay. Overall we enjoyed the stay. The receptionists were very polite and tried to help. We have communication breakdown, they were continually apologises. Big thank you for the trip.com to solve the problem.

The Room is clean, the location is a bit difficult to get to it especially we arrived there late night. The heater is not function well even though we already asked for help, we feel cool at the mid night, but the service is good. It a quite and peaceful place, if the heater function well then I think is perfect

Cleanliness was basically beautiful, but I had minus 1 because my hair remained. There is no problem because the location was not requested separately, but it feels like it is in a residential area, so I think it is not suitable for people who are looking for a location. I stayed for consecutive nights, but I was happy if cleaning etc. came in between the first and second days. Not only this accommodation but also when staying consecutive nights, you may not enter. The facilities and amenities are very satisfying. There were free drinks and many towels, so there was no inconvenience. I said a lot, but I am totally satisfied. It was a good trip to Hakone. Thank you!

The location is really convenient. It takes only a few minutes to get up and take the mountain tram. It is perfect to avoid the crowds. I also like breakfast. The pasta salad children love it. It’s the hot spring that almost means, no bathrobes, bath towels, a little old. But overall very good

Positives 1. Large spacious and clean room. Certainly an upgrade from the smaller Tokyo city rooms we were in. 2. The medicinal tea bar was a hit with our group and an interesting touch to the hotel. 3. The public baths (onsen) were well maintained and clean. 4. The hotel provides yukata robes that you can change into. 5. Breakfast and dinner were decent and necessary judging by the limited number of eateries in the area. There is Gora Brewery just behind the hotel and a Daily Yamazaki convenience store just 1 min walk. 6. You can get to Gora Park in 1 min. Tips to get from Gora station to hotel and vice versa 1. Walking. The steep slope is really not for the faint hearted. 2. When you get off at Gora, hop onto the Tozan line from Gora and get off at Koen Shimo (1 stop). It is covered if you buy the Hakone Free Pass. From Koen Shimo, it is a straight walk to the hotel. Much easier than climbing the slope. 3. Hotel shuttle. From Gora station exit, turn right and you will see an underpass. Go through it and this is where the shuttle picks / drops. We didn’t manage to find out how to get the shuttle from Gora station, but from the hotel - you should book the shuttle in advance as it can get full especially during check out time.

Cómodo hostel a poca distancia de la Estación de Gora. Cálido ambiente. Con muchas áreas comunes para distintos gustos y necesidades. El hostel en general estaba limpio. Pero la habitación tenía mal olor. Si bien, el hostel estaba bien para la categoría de lo que es, resultó caro; es decir, no tiene buena relación calidad precio para la zona (por el mismo o menos valor, se consigue mejor nivel de alojamiento, con onsen (hot springs) y spa en ellos

the room it self was not very clean and was also damaged/In need of repairs as there was bit of the doors broken and walls as well as the ”hot spring” area was very damaged and when you stepped on the planks of wood on one side it lifted and moved on a positive note though the staff were very hospitable and did there best and the meals were presented beautifully they also tried there best to help and tried to speak English as well (I also tried to speak in Japanese tho I am not very good yet)