Hotels in Lake Ashi, Hakone

Must complete pre-check in procedures the day before to get the door code to avoid delay in checking in. Overall very nice stay with real onsen filled with sulphur smel !

Access was difficult on the way there, but the return trip more than made up for it. There's a free shuttle that takes you to Token Station, and then the bus goes directly to Odawara. Breakfast and dinner were satisfactory. The hotel is spacious. The rooms are very clean. The onsen is very pleasant; it's perfect for a first-time experience! A great place to stop after rushing around Tokyo!

Very good, very comfortable

The moment you step in, you're greeted by a rich woody scent. It's a newly completed property, and what I loved most was the private onsen, offering an exclusive space to relax. I'll definitely stay here again next time I visit Hakone!

Good facilities with hot springs

Owner should tell the exact name of the house, as the booking details only provide the address. We stopped at the first house near the entrance of rakuten stay. Then tried to enter the house but 1 no. in the number pad broken. Tried to call property owner via trip.com but the phone was not on. Lucky that there’s a group of local ppl outside the house next door and they gave a big help and we tried to the house pin to every non occupied house and found one after several attemps. Overall experience was great, all facilities / essentials are provided. Complain from my kid was there’s no couch / bean bags in the living room. And neither cushions for the chairs. Will come back in winter time to try the fire pit and the cozy house.

We arrived at noon and found that check in proses was so simple, the owner sent me a pin code to open the door. The room looks exactly the same as what shows on photos, including all amenities. Rooms are clean and cozy, spacious for 4 persons event more. I love the bathtub waters adjustment for spas, and it is so relaxing. Only the hot water is a bit difficult to adjust . Toilet are separate from bathroom and provide handwash as well . We didn't cook our meal because all the stores nearby were closed at 3 pm. Make sure to bring your own food because it's not easy to find in Hakone. Easy to walk to the station and Harbor for boat tours, to the cable car and Black Eggs. Highly recommended for all types of travelers If you would like to know more, watch my channel https://youtu.be/69AEoaBs2po?si=otl8rSuvmSVddmfu

There are pros and cons to staying here! Pros: The hotel itself is lovely, with polite staff and a clean, spacious, atmospheric room offering mountain views. The public onsen is included in the price and is quite pleasant, especially if you're lucky enough to have it to yourself, as we did (we went in the morning). The hotel also has vending machines for drinks and snacks, which is very convenient since there are no stores nearby. You can arrange to have your luggage sent to the station so you don't have to carry it yourself, but unfortunately, we missed the 10 AM deadline to book this service. Cons: Unfortunately, these left a strong impression. The hotel is located in a terribly inconvenient and remote area, really out in the sticks and difficult to access. It's far from all the attractions you travel to see – we had to take a boat to get to them – and far from any establishments where you'd want to find food. Not only are these places far away, but they also close early, open late, are overpriced, and the food isn't even tasty. We couldn't call a taxi to the accommodation because you needed to link a local phone number! We initially walked with our suitcases along the road, then took a bus. The buses didn't accept our Hakone pass, a card we specifically bought for Hakone, even though buses were supposed to be included. And the price without the card was clearly inflated – 300 yen to travel uphill for 8 minutes. Since we had another individual onsen booked elsewhere (a 20-minute drive away), after that at 9 PM, we realized the buses had stopped running. There was no chance of calling or hailing a taxi, so we had to walk back to the hotel. This meant a two-hour walk along a dark mountain road, surrounded by forest, with only occasional streetlights. We tried to hitchhike, but no one stopped, not even taxis. After an hour of walking uphill (our emotions were indescribable), about the 10th car, if not more, finally stopped, and a young Japanese couple gave us a ride back to the hotel. Overall, the hotel itself is good (it was also cold at night, we used the air conditioning to warm up, but the room was large and difficult to heat; thankfully, there were extra large blankets). However, everything else regarding the location was terrible. If you plan to stay here, make sure to plan your transportation in advance.