To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(42)
Positive reviews(40)
Negative reviews(2)
nigel ashley
Twin Room
Stayed in Jul 2024
Couples
37 review
4.7/5
Amazing
Posted on Jul 29, 2024
Really enjoyable stay. In fact we extended the stay by 4 nights. The staff are helpful, the breakfast is good. The happy hour bar is great. Downside is no pool but most hotels close to reeperbahn don't have one either.
Robert
Twin Room
Stayed in Aug 2023
Couples
1 review
3.7/5
Posted on Aug 24, 2023
Good location easy to reach things on foot. Left car in parking garage found this a bit costly at 24 euro a day.
Breakfast could be purchased at 15 euro and a bit. Nothing fancy plain breakfast
Guest User
Twin Room-Non Smoking
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 21, 2023
Very good location, close to a subway station that communicates with the entire city. Excellent facilities and above all the friendliness and efficiency of the staff, very kind, helpful and attentive.
Original TextTranslated by Google
Guest User
Twin Room-Non Smoking
Stayed in Apr 2023
Couples
1 review
4.5/5
Great
Posted on Apr 11, 2023
Ideally located for visiting the Schmidt Theater or Schmidts Tivoli, because it is parallel to the Reeperbahn. Underground parking available with somewhat tight curves, but hall and clear. Small irritation by the second Premier Inn in the immediate vicinity. Water pressure in the shower on the second floor is too low.
Otherwise, the price and performance match well, and the breakfast is also all-round appropriate. Recommended for a short trip to the metropolis on the Elbe.
Original TextTranslated by Google
Guest User
Twin Room
Stayed in Feb 2023
Couples
1 review
4.2/5
Very Good
Posted on Feb 11, 2023
Everything was to our satisfaction. staff very friendly. room clean. Breakfast all ok.
Original TextTranslated by Google
Jethro.T
Standard Room
Stayed in Jun 2022
Other
53 review
5.0/5
Outstanding
Posted on Jul 16, 2022
Very simple, clean and comfortable! And it's in a great location in the city!
Original TextTranslated by Google
JeffH2718
Stayed in Jan 2024
Solo travelers
4.0/5
Very Good
Posted on Jan 25, 2024
Great location to explore Hamburg, I came over to watch a football match. Only a 10 minute walk to the stadium. The staff were very helpful and the room was Premier Inn comfortable standards. The free WiFi was better than the WiFi Ultimate I get in the UK. They only do breakfast and the breakfast is nearly €17, but it is unlimited. I would happily stay at this Premier Inn again, great price and great location.
Response from Property: Dear Guest, first of all, thank you for staying with us. Great to hear that you enjoyed our Premier Inn Product and Service ,here in Germany! See you next time in Hamburg or one of our other open 59 Premier Inn Hotels in Germany. Best regards from Hamburg! Andre Nadler Hotel Manager
Guest User
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 3, 2023
Lovely clean, modern rooms. Excellent breakfast and brilliant reception staff. 👏👏👏👏 Fabulous, fantastic, clean, comfy, safe and nothing too much trouble. Will definitely come back here. Thank you for a most memorable holiday.
Guest User
Stayed in Jun 2023
Travel with friends
4.0/5
Very Good
Posted on Jun 7, 2023
For us a very good location near Reeperbahn and near a metro station. Small but clean room. Nothing fancy and a bit dated but still a good value. Very friendly staff even let us check in very early on the day of arrival.
Response from Property: Dear Guest, first of all, thank you for staying with us and your nice Review. Good to know, that you enjoyed our Premier Inn product and service. See you soon in Hamburg or one of our other 50! Premier Inn Hotels in Germany. Best regards Andre Nadler
Guest User
Stayed in Feb 2023
Travel with friends
5.0/5
Outstanding
Posted on Feb 7, 2023
Perfectly located, easy access to the underground system and minutes walk from Reeperbahn where all the cool kids hang out. Staff were amazing and very friendly, especially Neha. We spent 5 nights and had no issues whatsoever. Highly recommend and will visit again.
Guest User
Stayed in Mar 2022
Other
5.0/5
Outstanding
Posted on Mar 1, 2022
We had to cancel our booking for the Premier Inn next door due to train problems travelling up from Cologne. Premier Inn allowed cancellation up to 6pm on day of arrival, which is an excellent forward thinking move by them especially in the context of where we are in the world today. Back to the hotel we stayed in. I was impressed that they would donate the cost of the room service to charity if you chose not to take it. They then offered you a free drink if you took that option but we chose to donate that as well. COVID rules in place and the hotel was spotlessly clean. The room was a good size and I liked the winged back reading chair, as well as the complimentary tea and coffee in the room. The breakfast was excellent with a good selection of hot and cold buffet. The staff were friendly and ready to help especially the breakfast team. We usually use the IBIS hotel directly across the road on our visits to Hamburg but cant see us returning there if the level of service here is maintained. Value for money as well. Cracking location for the Millerntor stadium and the decent bars and restaurants in the vicinity
Response from Property: Dear guest, Thank you for staying in our hotel and for evaluating our services. It is a great pleasure to read that you are feeling satisfied with our services. It is a big compliment, which we will communicate to our whole staff. We take the feedback of our guests serious and your outstanding evaluation is a great motivation to us. We are looking forward to welcome you again in our hotel. Kind regards your Premier Inn Hamburg City Millerntor Team
Guest User
Stayed in Jul 2022
Travel with friends
5.0/5
Outstanding
Posted on Jul 16, 2022
Really great room, really well air-conditioned and comfortable! 👍 Everyone was very friendly, good atmosphere and everything was close by! Really good breakfast, large selection! Definitely going back on our next visit!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon! Kind regards, Your Premier Inn Hamburg City Millerntor Team
Guest User
Stayed in Jul 2022
Couples
5.0/5
Outstanding
Posted on Jul 14, 2022
The rooms were very clean, the facilities were new, the service was excellent and the staff was always very friendly. If we are in Hamburg again, this will definitely be our first choice. The only drawback: At €24/d, the parking fees in the underground car park are quite high (for comparison: the ibis opposite charges a fair €6/d)
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon! Kind regards, Your Premier Inn Hamburg City Millerntor Team
Guest User
Stayed in Dec 2021
Couples
4.0/5
Very Good
Posted on Dec 2, 2021
The Premier Inn Millerntor was great. The staff was totally friendly, the rooms were absolutely clean and the breakfast was absolutely fine. The price was also totally right for us. The only thing that was a bit of a shame was that the cleaners changed the towels every time we hung them up.
Original TextTranslated by Google
Response from Property: Dear Xero2017, Thank you for choosing to stay at our hotel. We would also like to thank you for taking the time to rate our services. We take the comments of our guests very seriously, because they help us to constantly improve our range of services. We would be happy to speak to our housekeeping team again. It would be our pleasure to welcome you again as a guest. Kind regards, Your Premier Inn Hamburg City Millerntor team
Guest User
Stayed in Oct 2024
Other
2.0/5
Posted on Oct 25, 2024
Es war sehr kalt im Zimmer und sehr laut. Es gibt ein zentrales Heizungssystem, das auf sehr kalt eingestellt war. Vor dem Hotel befindet sich ein Stellplatz für verschiedene Lieferdienste. Kombis und Lastwagen parkten nachts und früh morgens unter unserem Fenster, was sehr laut war