Hotels Near Guofeng Guoyuan in Hangzhou

All is good, except some small faults: no place to hang clothes in the shower area, basin area is small. Happy with the self laundry service available at level 3.

I have stayed in this hotel many times in October and November. The hotel facilities and room hygiene are very good! The nearby subway transportation is also very convenient, and there are many places to eat around~

Excellent service from the staff at the reception area. Was served drinks while waiting to check in at the lobby. Never experience this type of service before. They were very polite and patient too! The hotel room are very well equipped with very good quality toiletries, not to mention the smart toilet bowl. But just wondering why the toilet door is designed with no locks. Overall a very very happy 2 night's stay in this excellent hotel!

Miss Chai's service is very good 😉Warm and thoughtful, the room is very clean, there are free beer drinks, the breakfast is also very good, the wontons are very fresh👍👍👍

The service was very good. We had to renew for two hours, and the front desk gave us a free renewal. The cleaning lady was also very kind. The location is clean and surrounded by food shops and supermarkets, which is very convenient. The room is tidy and hygienic. If I come again in the future, I will stay here again. Very close to the high-speed rail station

i have used this place for a few years now, whenever i come to hangzhou. the reason is, the location is perfect, only a 5 minute ride from west lake. the price is really reasonable and the design of the rooms is both pretty and unique (they also have additional amenities like a washing machine and small kitchen, plus a seating area and fantastic views of the city). but most of all, by far and away the main reason to come is the staff. it doesnt matter what time of day or night, or whatever the problem or request is, they are only to happy to fix it. being a foreigner, communicating online makes it far easier for me and with their help the whole travel experience is smooth, pleasant and comfortable. i really couldn't praise them enough - fantastic!

I love the place. It is very near to the metro station that link directly to the railway station I was taking. Long the street, there are many shops where I walk walk around and shopping. Further down maybe 10mins walk, there are many shops selling snacks and souvenir stuff. It gets very lively at night. Can walk down even further to get to 大马弄 dama lane for breakfast. There is this 煎饺 stir fried dumplings very nice (泮芳春煎饺) get there early as it will get very crowded. There is another deep fried fish slice is very nice too (大马弄蒋师傅酥鱼) nice too. Overall the hotel is quite good. And if you order delivery, they have this robot to delivery to your room. 👍

Facilities: The supporting facilities are very good Hygiene: The newly opened hygiene is naturally not bad. Environment: beyond my expectations Service: Not too good at all, I hope it can always be like this The overall feeling is really beyond my imagination because after all, the price is here, but the room hygiene and service are much better than the average five-star hotel. Highly recommended

Hotel is very well located to the West Lake. Approx 15 mins walk. It is close to the night market and also a number of food halls. There is a coffee shop right downstairs on the right hand side of the hotel which makes great coffee. There is also 7/11 shop. Metro is also downstairs less than a min walk away. First impression checking in wasn’t great - English on checking in was difficult. Probably due to slight language barrier felt not as warmly welcomed as other hotels. I expect hotels that receive foreigners should have basic level check in. They also were very particular on how who should go into each of the three rooms but I said it we will sort this out between us. After that it was fine we went to our rooms. Rooms are quite outdated and could do with a bit of an upgrade especially with handles coming loose. Rooms come with bath robes, tooth brush, toothpaste, combs, Ted Baker toiletries (shampoo, conditioner and shower gel) and slippers. They also provide water bottles daily and there are ones you can take free as you head out towards the lift which is a nice touch. The hotel housekeeping staff were the best despite language barrier they were very polite, courteous and professional. Very helpful as well. There was a housekeeping lady who came to help us with wifi as we did not have a China mobile number and she also knew we had three rooms booked. She helped with two of the rooms and asked if the other room needed help but they didn’t. There isn’t much of a place where guest can relax as they come back to the hotel. There is a small space on the left hand side as you enter the hotel which has a football table, toy dispenser machines, limited seating area. For anyone who wants good location to West Lake I would say this is it. However I think there are better hotels out there. Closeness to food and restaurants is a bonus. Rooms are clean but could do with an upgrade. It’s weird to have a window in the shower room that is directly onto the room as doesn’t give much privacy if all lights on. Overall 8/10

The hotel is near the Hangzhou East Station. Breakfast is good, buffet style. They even provide washing machine and dryer on the 5th floor and there is a gym room next to it. Will recommend to families and friends.