270 Đ. Lê Thánh Tôn, District 1, Ho Chi Minh City, VietnamView Hotel Details
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The Noble Swan Hotel New World Guest Reviews
3.9/5
Good
224 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.5
Service3.9
Cleanliness3.8
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All reviews(224)
Positive reviews(193)
Reviews with photos/video(46)
Great location(66)
Awesome stay(61)
Great service(40)
Great value for money(24)
Convenient location(22)
Too noisy(12)
Many dining options(11)
Negative reviews(31)
Anonymous User
Deluxe Double Room With Complimentary Daily Snack
Stayed in Jul 2024
Solo travelers
13 review
4.0/5
Very Good
Posted on Jul 30, 2024
Friendly staff, location is good. May restaurants and coffee shops nearby.
Guest User
Premium Deluxe Double With Complimentary Daily Snack
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Great Experience 👍👍 I am extremely happy with the quality of their hotel.
Koon Kang
Premium Deluxe Double With Complimentary Daily Snack
Stayed in May 2024
Business travelers
3 review
3.7/5
Posted on May 7, 2024
This hotel is a bit rundown...would recommend for some overhauls to the interiors and bedding and wall furnishings.
Overall was acceptable as it was in a good location with plenty of restaurants and walking distance to most of the attractions..
But the toilets facilities could be improved.
Would recommend anyone who has a tight budget to stay here.
Dannie
Junior Suite With Complimentary Daily Snack
Stayed in Feb 2024
Couples
38 review
2.2/5
Posted on Feb 6, 2024
The drinks and food from the previous guests were still in the freezer, the tissue paper was used up and no one changed it, the shower water was not hot in the morning, and the air conditioner leaked and wet my computer on the face. I was transferred to another hotel for no reason and the waitress on the morning of the 3rd was very rude. I gave up early on the 4th and rented another hotel. There was no air conditioning. It was too hot to sleep at night. My wife couldn't sleep well at night. It was too hot.
Adrian Cai
Junior Suite With Complimentary Daily Snack
Stayed in Jan 2024
Couples
8 review
1.5/5
Posted on Jan 22, 2024
This hotel is the worst I have stayed in HCM so far. I need to write this review to warn fellow travellers.
Upon arriving at the hotel entrance, you will be greeted by 8 or 9 steps, if you are carrying heavy luggages, there are no bell boy to help you with luggage.
The hotel lobby is very warm, only the recep will have fan to cool themself down.
The receptionists are not well versed in English and definitely not helpful to guests!
I booked a junior suite and the room is very lousy! The wardrobe is without doors (see photo attached).
There are ants and hair left behind by previous guests on the bed. My wife was bitten by ants in the middle of the NIGHT!! (See attached)
The curtain have black stains on it, the window ledge looks old, ceiling have cracks. (See photos attached)
When requested for a full refund of my 2nd day stay, the hotel refused to accede to my request but luckily trip.com says they will refund me back in credits for my future bookings with them. (Kudos to trip.com!)
This is the worst experience I have in HCM thus far and I sincerely hope trip.com can have more control over their hotel vendors to provide a safe booking platform for us consumers.
Thank you for your time reading this review.
Happy travelling guys!
Guest User
Deluxe Double Room With Complimentary Daily Snack
Stayed in Jul 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Jul 17, 2024
The location is perfect as it’s in District 1. Although the room is small but it’s just nice for a solo traveler like me. There’s a lot of eating places also nearby.
Jason
Premium Deluxe Double With Complimentary Daily Snack
Stayed in Jan 2024
Business travelers
3 review
1.7/5
Posted on Jan 17, 2024
Nothing special, can see the rain shower is too low ,when you get into the rain shower ,it's hit your head also . And the room is abit old . See after housekeeping ,the rubbish chute still dirty and the water did not top up. Hotel is using low quality towel and thin .And that is their free snack. The good thing is located good .The rest 2 star .
HONEYDEW
Deluxe Double Room With Complimentary Daily Snack
Stayed in Jan 2024
Travel with friends
14 review
2.2/5
Posted on Jan 18, 2024
The room had a foul smell and the aircon wasn't functioning properly. Staff was not friendly and did not greet customers in anyway
Jin2301
Deluxe Double Room With Complimentary Daily Snack
Stayed in Jan 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 2, 2024
This hotel room blew me away! Impeccably clean, it felt like a cozy haven. The shower was a spa-level experience – hot water on demand, fantastic pressure. Everything was in top-notch condition, making my stay incredibly comfortable. Highly recommend for a delightful and rejuvenating getaway! 👏
pic
Deluxe Double Room With Complimentary Daily Snack
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The service was very good and the room also cleaned but the air conditioner was not so cold .
J4333
Premium Deluxe Double With Complimentary Daily Snack
Stayed in Dec 2023
Family
19 review
3.2/5
Posted on Dec 25, 2023
Shaky shelves , dirty and unclean rooms and we have to request and they changed room twice before the room was slightly better. Ok for short stay but u can find better ones. The room was not cleaned when we entered and have dirty socks
Duyen
Deluxe Double Room With Complimentary Daily Snack
Stayed in Jan 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Nice room and amazing location. The staff is super helpful too!! Will definitely be back.
Philip
Premium Deluxe Double With Complimentary Daily Snack
Stayed in Dec 2023
Solo travelers
25 review
4.7/5
Amazing
Posted on Dec 19, 2023
Very friendly and helpful receptionist. I will stay again in future. Great location and easy to access to restaurants and BenThan market as well as money changer with vet good rates
Guest User
Deluxe Double Room With Complimentary Daily Snack
Stayed in Jun 2024
Travel with friends
1 review
2.7/5
Posted on Jun 16, 2024
No body assisted us when we arrived the hotel. Only the information staff was there. They said with snack but nothing 😀 was offered.
Henry Cheuk
Premium Deluxe Twin With Complimentary Daily Snack
Stayed in Dec 2023
Travel with friends
11 review
4.5/5
Great
Posted on Mar 5, 2024
Location is very convenient for visitors, with many shops and restaurants around
Price is amazing for its quality