51 Minsheng Road (Minsheng Lu), Hualien City, Hualien, Taiwan, ChinaView Hotel Details
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Fullon Hotel Hualien Guest Reviews
4.5/5
Great
211 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(211)
Positive reviews(204)
Reviews with photos/video(72)
Friendly owner(78)
Clean and tidy(43)
Nice sea view(29)
Classy environment(22)
Tasty food(17)
Would stay again(13)
Convenient location(13)
Convenient parking(8)
Negative reviews(7)
Guest User
Sea View Twin Room
Stayed in พ.ย. 2023
Family
1 review
5.0/5
Outstanding
Posted on 2 พ.ย. 2023
Great hotel. Stayed in the twin room with ocean views and balcony. The room is very clean, comfortable and quiet. The outdoor pool and jacuzzi on the third floor is a treat. A swimming cap is compulsory. They sell it at the hotel for $120 TWD. The hotel is about 2km from the city centre. They provide a complimentary shuttle service on the hour from morning to 5pm. Just ask the concierge. It was a very pleasant stay.
Response from Property: Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
Moretton
Sea View Twin Room
Stayed in ม.ค. 2024
Family
14 review
4.5/5
Great
Posted on 28 ม.ค. 2024
Good quality hotel, very clean. A bit away from the very center of Hualien but that’s made up by the nice view from the room balcony.
Response from Property: Dear Moretton, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
HT
City View Twin Room
Stayed in พ.ย. 2023
Couples
8 review
4.5/5
Great
Posted on 6 ธ.ค. 2023
We were told by a fellow traveler during our stay that this hotel is more than 10 years old, but everything in the hotel looked new to us. Location wise it is a little way out of the central, but this is not an issue since we have engaged a driver-guide. Buffet is good. They also have a spa (三温暖) that charges NT200 for unlimited use during one's stay. Everything considered, we find the rate very affordable.
Response from Property: Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
Guest User
City View Double Room
Stayed in ต.ค. 2023
Solo travelers
1 review
4.5/5
Great
Posted on 15 ต.ค. 2023
Service was courteous at the front desk. They were very kind to give me a room before 3pm knowing that I had traveled more than 17 hours and really need to rest. Restaurant service was very slow. They were short of staff. No one was around to take my bill. Food was average. Really liked their cold dish with lotus root and red bean. Dinner buffet was very pricey. Couldn’t quite justify $30 per person. I was disappointed when I went back for the breakfast buffet. They served the same cold dishes and fruits from the previous night. Felt like we were eating leftovers. I picked this hotel because of their outdoor pool. It’s an outdoor 25 meter pool. It was lovely swimming laps and enjoyed the ocean view.
Response from Property: Dear Sir, Thank you for taking your valuable time sharing your feedback with us. We are happy to hear that you liked our sea view. Meanwhile we are truly regret that our restaurant and staff service couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien
Mark 10
City View Twin Room
Stayed in ต.ค. 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on 7 ต.ค. 2023
Not walking distance from the train station. After 5:30 p.m. no public bus service to the hotel. Hotel shuttle service and bike rental from 7? to 5. Hotel is clean and well maintained, though. No response from email inquiry.
Response from Property: Dear Sir, Thank you for taking your valuable time sharing your feedback with us. We are truly regret that our staff service couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien
Guest User
Sea View Double Room
Stayed in มี.ค. 2023
Other
1 review
5.0/5
Outstanding
Posted on 5 มี.ค. 2023
Lovely hotel. Helpful staff. Nice breakfast. Beautiful ocean view! Very comfortable bed and shower. Highly recommended.
Response from Property: Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
Ben Lam
Sea View Double Room
Stayed in เม.ย. 2023
Family
10 review
4.5/5
Great
Posted on 23 เม.ย. 2023
Nice hotel room and breakfast. There are various choice of local cuisine which is declious. However, the hot wind produced by the hair dryer is a bit weak. I can hear some noise from the room nearby.
Response from Property: Dear Ben Lam, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
Guest User
City View Twin Room
Stayed in ต.ค. 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on 23 ม.ค. 2024
Nice people, claean hotel, goood service
Response from Property: Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
LuLu H.
Sea View Double Room
Stayed in ม.ค. 2023
Family
1 review
4.5/5
Great
Posted on 30 ม.ค. 2023
The service review is specifically for the front desk. The front desk was fully staffed at the time of check in with the manager assisting and we still weren’t acknowledged when we were next in line. They weren’t assisting other guest but just kept typing on their computers and shuffling papers around.
On a different occasion, the front desk gal was trying to multitask instead of giving me her full attention and addressing all my concerns. I felt like I was bothering her 😐
Everyone else was very friendly and always greeted and thanked us in passing or made nice comments 👍🏼
Response from Property: Dear LuLu H., Thank you for taking your valuable time sharing your feedback with us. Meanwhile we are truly regret that our staff service couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien
Guest User
City View Twin Room
Stayed in ก.ย. 2023
Travel with friends
3 review
4.7/5
Amazing
Posted on 2 ต.ค. 2023
Good👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Huang sun hsien
Family Room with City View
Stayed in ม.ค. 2022
Family
1 review
4.2/5
Very Good
Posted on 27 ม.ค. 2022
This hotel good for vacation 👍
Response from Property: Dear Huang sun hsien, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
Lionliu
City View Twin Room
Stayed in ส.ค. 2024
Couples
18 review
5.0/5
Outstanding
Posted on 29 ส.ค. 2024
This time, I took advantage of Hualien’s sluggish economy and took an affordable trip.
Of course, the choice is the Fullon Hotel, which was hard to find or expensive during peak seasons in the past. I used to come here often when it first opened, and it's still good to this day!
This is a great hotel to stay in!
The hotel as a whole has entertainment facilities, underground parking lots, and restaurants. You can borrow bicycles. The room is separated from wet and dry, making the space comfortable.
Original TextTranslated by Google
Response from Property: Dear VIP Mr./Ms. Lionliu, thank you very much for staying at Fullon Hotel Hualien. Thank you for your positive review. The outdoor swimming pool is one of our main features. Thank you for loving our service. The sea view room is highly recommended. ! Hualien Fullon will continue to work hard and hope to have the opportunity to serve you again! I wish you good luck every day.
猛龍教練
City View Double Room
Stayed in ส.ค. 2024
Family
61 review
4.5/5
Great
Posted on 5 ส.ค. 2024
Fullon has always maintained a good feeling, the swimming pool gym multi-functional center is very fun! The room is always kept clean! Overall gives me a good feeling!
Original TextTranslated by Google
Response from Property: Dear VIP Raptors Coach/Ms. Hello, thank you very much for staying at Fullon Hotel Hualien. Thank you for your positive review. The outdoor swimming pool is one of our main features. Thank you for loving our service. The sea view room is even more worth it. Recommended! Hualien Fullon will continue to work hard and hope to have the opportunity to serve you again! I wish you good luck every day.
Li PX
Sea View Double Room
Stayed in ก.ค. 2024
Family
3 review
5.0/5
Outstanding
Posted on 18 ก.ค. 2024
The swimming pool is very clean. The hotel is facing the sea and you can see the sunrise👍
Original TextTranslated by Google
Response from Property: Dear VIP Mr./Ms. Li PX, thank you very much for staying at Fullon Hotel Hualien. Thank you for your positive review. The outdoor swimming pool is one of our main features. Thank you for liking our service. The sea view room is highly recommended. oh! Hualien Fullon will continue to work hard and hope to have the opportunity to serve you again! I wish you good luck every day.
丕 說走就走 丕
Sea View Twin Room
Stayed in มิ.ย. 2024
Family
4 review
4.7/5
Amazing
Posted on 3 ส.ค. 2024
An average hotel, neither bad nor good. The professionalism of the front desk staff needs to be improved (when checking in, I couldn't open the door with my room card twice). My expectations for Fullon were shattered.
The breakfast is generally acceptable, but there is nothing memorable about it. In terms of price, the CP value is on the low side. The only thing that can be praised is that when there are guests swimming in the swimming pool, there will be lifeguards at hand.
Original TextTranslated by Google
6/7
Response from Property: Dear VIP, Mr./Ms. Pi, thank you very much for staying at Fullon Hotel Hualien. Thank you for your suggestions. We have forwarded your feedback to the guest services and catering departments and asked the supervisor to strengthen it. Hualien Fullon will continue to work hard to train colleagues and improve this situation, and we hope to have the opportunity to serve you again! I wish you good luck every day.