Building 2, No. 188 Fengle Road, Pengjiang District, Jiangmen, Guangdong, ChinaView Hotel Details
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Lavande Hotel (Jiangmen Golf Club) Guest Reviews
4.6/5
Very Good
1547 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1547)
Positive reviews(1498)
Reviews with photos/video(100)
Classy environment(124)
Convenient parking(91)
Friendly front desk staff(87)
Large rooms(42)
Average sound insulation(26)
Perfect for business trips(20)
Comfortable bed(18)
Stayed multiple times(14)
Negative reviews(49)
Guest User
Superior Room (Double Bed) (Fridge)
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 13, 2023
fully equipped. The hotel provides facilities such as smart Bluetooth speakers, electric curtains, home-style breakfast, etc., and is very attentive to the different needs of customers.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! Good Morrow, welcome to your next visit
Guest User
Business Room (2 Beds)
Stayed in Nov 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Fridays and Saturdays are much more expensive, but they are usually ok. Fridays and Saturdays are much more expensive, but they are usually ok. Fridays and Saturdays are much more expensive, but they are usually ok. Fridays and Saturdays are much more expensive, but they are usually ok. Fridays and Saturdays are much more expensive, but they are usually ok.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! Good Morrow, welcome to your next visit
Anonymous User
Superior Room (Double Bed) (Fridge)
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 15, 2023
The front desk receptionist was very considerate. Because I came too early and there was no room, the front desk asked me to store my luggage first and gave me a luggage storage card. It was very cost-effective. After I checked in with the room, the lady at the front desk gave me a breakfast coupon and returned it to me. Delayed check-out until 2 o'clock is really considerate. You can choose this next time you take your family out, it’s so affordable.
Original TextTranslated by Google
Response from Property: Thank you for your compliment. Xiaoli's service is neighborhood-style service. Li'er felt happy after hearing this. Li'er is very happy to be friends with the guest officer. Li'er has relied on the guest officer's support and companionship along the way. Li'er hopes to be a lifelong good friend with the guest officer.
Guest User
Superior Room (Double Bed) (Fridge)
Stayed in Oct 2023
Couples
10 review
1.0/5
Posted on Nov 1, 2023
The smelliest hotel in history🤮The service attitude is extremely poor. I missed something and asked the front desk to send it to me via SF Express. The front desk asked me to send it myself. I was speechless. I missed something and didn’t take the initiative to contact the guest. This is the first time such a bad hotel. 😓😓
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Since the leftover items were not brought to the front desk until the guest room aunt got off work that day, the front desk arranged for a specialist to call the customer, so we were unable to contact you at the first time. I'm sorry! Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Room (Double Bed) (Fridge)
Stayed in Oct 2023
Business travelers
13 review
2.0/5
Posted on Nov 3, 2023
I have stayed in several Lavande hotels, and this is the first time I have experienced such poor environment and service. 1. After three o'clock in the evening, the guests made a lot of noise and could be heard talking in the next room. 2. The wallpaper in the room fell off, and there was actually a takeout order on the wall (as evidenced by the waiter). 3 The front desk has an indifferent attitude towards responding to guests' requests.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 26, 2023
It's OK It's OK It's OK It's OK It's OK It's OK It's OK It's OK It's OK It's OK
Original TextTranslated by Google
Response from Property: Thank you for your compliment. Xiaoli's service is neighborhood-style service. Li'er felt happy after hearing this. Li'er is very happy to be friends with the guest. Li'er has relied on the guest's support and companionship along the way. Li'er hopes to be good friends with the guest for life.
Guest User
Business Room (2 Beds)
Stayed in Oct 2021
Family
5 review
1.7/5
Posted on Oct 6, 2021
I am an iron fan of Lavande Hotel, and I must live in Lavande when I go out to stay. This store is one of the worst of the more than a dozen Lavande hotels I have stayed in.
🍃Environment: First of all, let’s talk about the environment. On the 3rd floor of the hotel, there are places such as foot baths and KTVs. There are mixed crowds, tattooed and shirtless, drunk, and sitting in the elevator with cigarettes in their mouths.
🔔Service: Secondly, let's talk about the service. You need to pay a deposit for check-in. It seems that the hotels now are free of charge. This is a bit backward. Then there is the service attitude. The room attendant has a very bad attitude, impolite, impatient, yelling...
🧹Hygienic: The last thing is hygiene. The mold can be seen everywhere in the hotel. It can be seen from chicken skin, and there are traces of booger on the pillow. In addition, I changed two rooms because the smell of smoke is too big. The big feature-the air purifier, has become a decoration here, and the wind blown out by the purifier smells like smoke, which is very smelly. The wallpaper in the room is cracked... Anyway, the whole experience is very bad, this Lavande is definitely a bad sign, I hope to improve it