Grand Skylight International Hotel Haoyue (Shenzhen World & WaterLands Resort East Metro Station)

Grand Skylight International Hotel Haoyue (Shenzhen World & WaterLands Resort East Metro Station) Reviews

Grand Skylight International Hotel Haoyue (Shenzhen World & WaterLands Resort East Metro Station)

Intersection of Jincheng Middle Road and Minzhu Avenue, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
Grand Skylight International Hotel Haoyue (Shenzhen World & WaterLands Resort East Metro Station)
Grand Skylight International Hotel Haoyue (Shenzhen World & WaterLands Resort East Metro Station)Grand Skylight International Hotel Haoyue (Shenzhen World & WaterLands Resort East Metro Station)Grand Skylight International Hotel Haoyue (Shenzhen World & WaterLands Resort East Metro Station)
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Grand Skylight International Hotel Haoyue (Shenzhen World & WaterLands Resort East Metro Station) Guest Reviews

4.5/5
Good
390 review
Verified reviews
Location4.5
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(390)
Positive reviews(367)
Reviews with photos/video(57)
Friendly front desk staff(42)
Classy environment(35)
Quiet & comfortable(16)
Large rooms(13)
Loved the view(8)
Well decorated(5)
Luxurious(5)
Elevator was OK(4)
Negative reviews(23)
Rafael
Superior Twin Bed Room
Stayed in Feb 2023
Business travelers
17 review
4.2/5
Very Good
Posted on Feb 25, 2023
The hotel is great! Clean, modern, the room is confortable, the bathroom fantastic, huge shower. My only complaints are: 1) terrible wi-fi service, slow, very slow. 2) the breakfast was horrible! The hotel is in Shenzhen, a huge city in Guangdong, we should at least expect several kinds of dim sum. The hotel provided 2 types of dim sum, bread (only butter, no jelly), vegetables, fruits and noodles. No fried eggs, no bacon, no beef, no chicken….. it felt like the breakfast area is run by a different company.
Response from Property: Dear guest, Thanks for your stay and the suggestions. We're sorry for the inconvience caused during your stay. About WI-FI, We had conmunicated with the service supplier to improve it. And more western food will be supplied at breadfast, we are looking forward to you next stay and you will fell the change .Best Regards!
Rittzz
Superior King Bed Room
Stayed in Aug 2022
Business travelers
47 review
5.0/5
Outstanding
Posted on Sep 3, 2022
Good business environment hotel. Breakfast can improved in more varieties.
Response from Property: Dear guest, Thank you for your choice to stay in our hotel. And thank you for your good comments. We will continue to improve the service. We look forward to see you again soon ! And we hope you'll have a better experience next time. Wish you enjoy your trip!
Anonymous User
Superior King Bed Room
Stayed in Sep 2023
Business travelers
9 review
4.7/5
Amazing
Posted on Sep 9, 2023
Good Hotel 设施:good
suzamc
Business King Bed Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Good!
Response from Property: Dear guest, Thanks for staying in Grand Skylight International Hotel Haoyue! And we are looking forward to seeing you again soon. Wish you have a nice trip.
Guest User
Deluxe King Bed Room
Stayed in Jun 2023
Business travelers
11 review
3.0/5
Posted on Jun 26, 2023
Decent hotel
Response from Property: Dear guest, Thank you for your choice to stay in our hotel. And thank you for your good comments,We're looking forward to see you again soon ! Enjoy your trip.
姑奶
Superior King Bed Room
Stayed in Sep 2024
Family
6 review
4.0/5
Very Good
Posted on Sep 13, 2024
It includes a breakfast, which is generous and not bad. Convenient location, close to the subway station 🚉
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Response from Property: Dear guest, hello! Thank you for staying at Shenzhen Haoyue Grand Skylight International Hotel! Thank you for your satisfactory review and sharing! Your recognition is very important to us, and your support is also the driving force for us to move forward. I hope you will still have a satisfactory stay experience next time, and at the same time, we can also receive your full 5-point praise. Welcome to visit again! I wish you and your family a happy Mid-Autumn Festival!
Guest User
Superior King Bed Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 18, 2024
The hotel is decorated in a high-end style. He Jiawei at the front desk has a very good service attitude. It is recommended to stay
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Shenzhen Haoyue Grand Skylight International Hotel! Thank you for sharing your perfect praise and enthusiastic recommendation of the hotel! Thank you very much for your praise of our front desk colleagues! We have also forwarded it to share with colleagues. Your recognition will be our motivation to strive for better. Welcome to come back to Haoyue! I wish you a happy life~
Guest User
Superior King Bed Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 9, 2024
My child's college entrance examination is very close to the examination site. After choosing this hotel, I was not disappointed. The front desk lady provided good service, the hotel was quiet, and the room attendant also thoughtfully prepared blessing cards for the candidates👍
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Response from Property: Dear guests, hello! Thank you and your family for your trust in choosing to stay at Shenzhen Haoyue Grand Skylight International Hotel during the college entrance examination! It is our responsibility and our honor to serve each candidate responsibly, so that candidates and parents can go all out to participate in the college entrance examination without any worries and provide thoughtful and meticulous services! Thank you for your trust and support, allowing us to successfully complete the college entrance examination service again. I wish the candidates good luck and success in entering the ideal university! Heading towards a better future~
Guest User
Superior Twin Bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Very good experience Environment: very quiet and slept well Service: considerate and humane arrangements for the college entrance examination Facilities: new hotel with large rooms
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Response from Property: Dear guests, hello! Thank you for staying at Shenzhen Haoyue Grand Skylight International Hotel during the college entrance examination! Thank you for your recognition and positive comments! It is our honor to do our part to ensure that candidates can take the exam with peace of mind! I wish the candidates the best of luck and success in high school! wish you a happy life!
Guest User
Superior Twin Bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
The whole family stayed in the hotel for the college entrance examination. The hotel arranged very well for the slogans to help students take the exam and the courtesy elevator! The breakfast dishes for the other three days were well thought out. The reminder services at the front desk were tracked and coordinated by special staff. Everything was prioritized for the students. As a parent, I was very touched. Thumbs up 👍👍
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you and your family for your trust! Thank you for staying at Shenzhen Haoyue Grand Skylight International Hotel! We are honored that we can work with your family and go all out to do our part for the candidates during this college entrance examination. In your reviews, we were deeply moved by your attention to every detail of the hotel's college entrance examination arrangements and your recognition of every detail. With your support, we once again successfully completed the reception of candidates. thank you all! I wish the candidates the best of luck! All your dreams come true, get admitted to your ideal university!
Guest User
Superior Twin Bed Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 9, 2024
The service is very good👍The room environment is good! Clean and sanitary! Quiet and good sleep💤Convenient transportation around! Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Shenzhen Haoyue Grand Skylight International Hotel! At the same time, thank you very much for your praise and strong recommendation of the hotel's services! We are honored and proud to serve you. Here, we are always looking forward to your visit again! May all your wishes come true! Happy life~
KeyboardLam
Superior King Bed Room
Stayed in Jun 2024
Business travelers
69 review
3.1/5
Posted on Jun 4, 2024
There were two used condoms under the phone table that had not been cleaned up. They were dropped by me and I found them when I was picking them up. They were right next to where I was sleeping. I was disgusted. If I hadn't seen the garbage condoms, the rest of the environment would have been fine.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Shenzhen Haoyue Grand Skylight International Hotel! We sincerely apologize for the trouble caused to you by your poor stay experience this time! We have forwarded your feedback to the management and urged the relevant departments to immediately rectify the detailed services. I hope you will have a satisfactory experience during your next stay. wish you a happy life!
Guest User
Business Suite
Stayed in Sep 2024
Business travelers
13 review
1.0/5
Posted on Sep 14, 2024
The facilities are old and the carpet doesn't look clean. What's even funnier is that there is no toothpaste or toothbrush. I had to call the security to send them. There was no experience at all. In addition, the sound insulation was not ideal. It was a very bad experience.
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Guest User
Superior King Bed Room
Stayed in Aug 2024
Other
1 review
3.5/5
Posted on Aug 13, 2024
This is the first time I have encountered a hotel that requires a deposit after booking a room. Why doesn’t it indicate on the platform that a deposit is required? Poor experience!
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Guest User
Superior King Bed Room
Stayed in Jul 2024
Family
14 review
4.0/5
Very Good
Posted on Jul 16, 2024
The room is quite big and well-equipped, but the breakfast is not a buffet, but a set meal delivered to the room from 7am to 9am. If I had known, I would not have chosen the price with breakfast. I couldn't watch TV programs, and the maintenance technician didn't fix it when he came. I didn't take any photos.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Shenzhen Haoyue Grand Skylight International Hotel! Thank you for your feedback and attention to our services! At the same time, we are very sorry that this stay experience has caused you trouble. I hope you will have a better experience next time. I wish you a happy life!