Royal Lanta Resort & Spa Reviews

Wonderful! I don't usually stay in such nice places so this was a great experience.

This hotel is a bit rundown, but the location is good, food so so... We stayed at villa type room, like a resort room, compared to superior room. The breakfast is OK, the egg station is great. Sunset view is directly from hotel, it is fantastic. Overall with the price we have paid, no complait. Thank you.

Good hotel

Very private Because there were no guests on the day we went, there were two gibbons fighting for their lives. Friends from the central region liked it very much. She said privacy was good. Stay in the cheapest villa room. Wooden furniture is quite old due to age. But I'm still impressed. Because I chose to stay here from the atmosphere in the room. Not far into the alley. Notice that there is a 7-Eleven at the mouth of the alley. It's good to choose to buy one that includes breakfast as well.

Close to the beach, good service, but would like to add more breakfast

Although we never stayed in this hotel I have a very bad and sad experience with this hotel and Agoda. We made a booking by accident online, and after receiving the confirmation, we cancelled this booking within an hour. We couldn't stay in this hotel because we had already made another reservation. So we called and even visited this hotel and they promised us to call us back. But unfortunately they never did and the same with Agoda which we also sent an emai and called them as well. It was a booking of more than 800 euros, which we have paid for nothing. If this is the way this hotel and Agoda think it is fair to earn their money, we will no longer use this organization. So please be warned about Agoda and Royal Lanta Resort. How they treated us is not Royal at all.

In July 2023, I was given an offer for a 34 night accommodation in a Deluxe Villa - I confirmed in August that yes I wanted to make a reservation and was sent the appropriate documentation. They wanted me to put my credit card information in an e-mail which I was uncomfortable doing. I decided to call and give them my credit card number and info over the phone. I did not hear from them so I sent another email asking when my credit card would be charged. I was informed that it didn't go thru and call my bank which I said I would do and then I get an email from their head office in Bangkok indicating they were working on a new gateway payment system and my reservation was guaranteed and I would be sent a payment link shortly. As I never heard back, I sent numerous emails without any further response to this date. Today, I found alternate accommodation

Location is the only positive and our cleaning lady Paw who was fantastic. Property is dangerous as the decking around pools and walkways has rotted so you have to walk very carefuly. Breakfast buffet was cold, same same, rarely removed dirty plates from our table. Property gardening all overgrown, nothing trimmed or maintained. Swimming pools falling apart and large pool is green after 5 days. Spa is closed, however Emma from Family Spa on the beach is fantastic. We stayed at 8 resorts within Thailand over 8 weeks and this Resort should be closed immediatley as it is not safe on so many levels. The Thail culture is lovely and they respect their guests BUT this resort has completley insulted us and couldn't care a less that we stayed for 2 weeks.

This could be a nice place but they just don't care. It is so unwelcoming. We had a superior room which had nothing superior about it. No black out curtains as advertised on the website. We was awoken at 0400 by the light each morning.we had to ask 3 times over 2 days to get the safe fixed. Room was not very clean. Empty shower gel bottle stuck to ledge in the shower. Breakfast was basic. Bacon rationed under strict control. A small change in the behaviour of the staff would make this a completely different place.

It only takes a few minutes to walk from the beach to the hotel. The environment is beautiful and full of green plants. The family villa we booked has a large room of about 40 square meters. The whole house is made of wooden furniture. The air conditioner is a bit loud, but everything else is fine. There is no problem. There is a supermarket right outside the hotel, which is convenient for eating and shopping.

It’s a shame that this hotel is aging and clearly lacks essential maintenance to maintain the comfort that one has the right to expect in this price range. Wooden slat terraces are very dangerous and window joinery is starting to rot. One door in our cabinet was only held by the bottom hinge. We could have taken her on the head. After reporting a makeshift repair was undertaken (corner outside 🥴). Noseful odors are present in the bathroom. And very approximate daily maintenance. Only the air conditioning is being renewed. It's a shame because this hotel from the 80s is falling into disrepair due to lack of investment necessary to bring it up to date. It nevertheless benefits from an optimal location. In a word DAMAGE

Very nice hotel on the coast with all amenities nearby. Nice rooms, helpful staff, customer-friendly and quality. Nice swimming pools, good breakfast and beautiful beach with many options for restaurant, massage and bars. Nice relaxed atmosphere. Good air conditioning and rooms are well cared for.