Popular Koh Chang 4-star Hotels

We loved the pool and the beach was nice. People were nice and polite, the resort was very green and felt very tropical, with many palm trees. Amazing sunsets can be enjoyed from the beach, pool and the bar! On the con side, the food wasn’t great - e.g. undercooked red chicken, too sweet mango rice cake etc. Surprisingly bad food for Thailand. Breakfast was slightly better. Room cleaners didn’t really clean bathtubs, nor replace stuff provided for free in the toilet, collect dirty plates from the room. AC was the central one - pretty loud, and those sensitive wouldn’t find the bed or pillows comfortable. Overall, it was OK, but I wouldn’t go back.

Location is good as it is on the Main Street with local eating places and 7-11 within walking distance. The room is big and the pool is good to swim. The beachfront offers great place to watch the sun set. Room service is fast and food is good. However, wifi is EXTREMELY WEAK and unreliable. Also I asked for a quiet room and upstairs. The hotel gave me a room on the ground floor with elephants walking around in room upstairs and elephants kept moving furniture. Overall, nice location and staff are hospitable but won’t stay here again because many nice resorts around. Will stay in resort around White Sand Beach area.

Very nice hotel, unfortunately a little afforded, but still very nice. We had a bungalow right at the neighbouring river, which was beautiful from the location, but was very standardly furnished from the inside and quite afforded. It was also very easy to screw. But this is in the limits, you can see it away. There are 2 beautiful pools in the plant with sufficient lifting areas. Also a free shuttle boat service is offered to the beach and to the Fireflys. However, if you have a bad time you wait for the shuttle to take one back with or miss the return (18:00), you will have to go back about 25 minutes (navi or local knowledge needed). The breakfast buffet is unrecommended, the selection is very small and tastefully not so good, then prefer to breakfast outdoor for small money. The service itself was completely OK and clean the facility is also. From the location a roller is beneficial, but no need, in 15-20 min walking road you also reach the most important. The wire in the rooms is OK, enough for Netflix. But vllt. not so suitable for work.

The hotel is very beautiful, with a wooden building, and I booked a swimming pool. It's super beautiful, just opposite the mangrove forest in the bay. There are mountains. The only dissatisfaction is that it is too far away from the main road and it is inconvenient to travel, but there are free shuttle buses to and from a few times. For the rest of the time, you need to contact the hotel front desk to pay for travel. It seems to be 100 🐷 per person. Or rent a motorcycle by yourself for 250🐷 or 300🐷 a day. The breakfast restaurant is not the same place as lunch and dinner, but the food is not particularly brilliant. Winning in the environment. The attitude of the service staff is also very good!

Everything was Perfect! This was my first time in Koh Chang and I never seen Rustic style resort before.The Front desk staff were very nice, warm welcome,polite and helpful. Room was very clean,big and beautiful. We went as a couple and we loved the Room's desing. Spa was very comfort and staff were really nice and friendly,loved them. F&B staff were very nice ,but for my personal thinking,the taste of food not good.Dinner and Breakfast were so so. From what i have said,I loved this resort so much.It was a really good resort where you would like to go! Believe me!

The hotel has 2 buildings, one by the sea and the other across the road. Rooms by the sea are naturally more expensive. We lived across the street. Deluxe room. The room is spacious, beautiful, bright, the bathroom is dark. There is not enough light. The breakfasts are amazing!!!! Huge selection of everything, including fresh fruit (dragon fruit, melon, watermelon, pineapple) There are always several breakfast options from eggs, bacon, several types of rice and noodles, soups, and many different vegetables. Bakery!!! And a coffee machine with wonderful coffee!!! Two large swimming pools, each with slides for children and hydromassage. But there is no beach, huge rocks. A little to the right is a gorgeous sandy beach.

Traveling to Koh Chang on Songkran Day, if the Accor Group uses benefits, it must be considered. Mercure Koh Chang Hideaway booked a Standard room but was upgraded to a Deluxe Seaview room and received Platinum benefits. Quite complete. The room is okay. I like it because I have to pay only 1,402 baht per night. The room is full due to a long holiday. I'm glad I upgraded. I have reserved 3 rooms, there are welcome drinks for all 3 rooms. For dinner, most of the guests leave their stomachs at the Buffet Hotel because it is Songkran Festival. Accor Plus cannot use the discount at all. The price is not expensive, only 530 baht per person, but.. Phra Chuay Thai food is delicious. Anyone staying here recommends trying Thai food. The happy hour here is satisfyingly long from 2:00 p.m. to 7:00 p.m. Anyone who eats the buffet will receive a buy 1 free 1 promotion until 10:00 p.m., very worthwhile. The highlight of this place is a lot of photo angles, and taking beautiful photos, but the beach is not okay, which is a weak point. The sea water is hardly played because there are a lot of rocks. I mostly stay at the swimming pool 100% recommend if anyone sleeps here to relax and snorkel on the last day, come back to swim at the pool, take chic photos and eat buffet 🙂 Breakfast is quite suitable for Thai people, focusing on spicy Thai food. It also has my favorite pizza. The hotel has a Starbucks on the beach but does not participate in a star or membership program. For me, April 13-15 is a rest day. I'm pretty happy here. Let's just say for Accor members or group members. If anyone comes to Koh Chang, recommend here. You can get both nights and points. If there is any problem during your stay, I suggest you don't wait, hurry and share with him. He knows the problem and is ready to take care of it immediately. Come to Koh Chang next time, Mercure is still our choice.

Superb hotel to stay in, very family friendly, beautifully appointed rooms, great facilities, clean and well maintained. The pool and beach are superb and the staff are so friendly and helpful. The restaurant food and beach BBQ were terrific. The children loved every minute of their stay. We loved the fact it was so safe for the children...always someone there watching the water ...both beach and pool. Highly recommended and the views and scenery were gorgeous after a heavy rain tho

Nice and quiet We had been this place and we decide to come back because of it really nice hotel ,the thing we like is staff very nice and friendly, room are big and clean , quite pool area, beautiful garden. A bit far from restaurant and shop but you take motorbike to go around the island just contact at reception, also our activities like snorkeling, elephant trip .

Came here with a friend for a Christmas holiday and it was great. The guest manager was a delight and he was very personable, helping with breakfast and conversing with guests about places he loved on the island and life in general. He seems to actually love his job which is refreshing. The rooms were delightful and clean and the bath tub was so soothing as was the view. But note that the resort is at the top of the island so if you want to go to beaches like bang bao bay or lonely island you’ll have to hire a car or taxi. Luckily the resort helped us with that. A staffer named Q even helped my friend find a spot for a late night snack. Overall our stay was great. I would suggest adding a vending machine to the resort for snacks when the kitchen is closed as well as maybe having an additional shuttle available for beaches farther away to allow for guests to sign up to pay a travel fee that they could split evenly. (For example, Mondays is lonely island, Tuesdays you may go to bang bao bay etc). Other than that everything was easy and well accommodated. Would definitely stay here again.