Alexandra Hotel Reviews

Small lift with max 2 person allowed. Towels changed daily. Breakfast not bad but same every day.

It is located near to Paddington station (6mins) and lancaster gate station (8 mins). There is a stretch of hotels together, and this one is located at the corner. The old man at the reception counter was very rude and unfriendly. When we got into our room, the floor was oily. The furniture, windows, heaters, chair were so dusty. The shower screen has water mark and looks like it was not properly cleaned for long. The toilet bowl has stain. The room was small that we can barely open our 2 luggages. The breakfast was okay, coffee tea, eggs, bread, ham, cheese, cereal and yogurt. The lift serves up to level 3 and we had to walk a long walk way and climb steep stairs to get to our room. On the last 2 days the lift broke down, we had to carry our heavy luggages walk through long paths and many many stairs. It was miserable. Not recommended, not worth the money.

Brilliant location a short walk from Paddington Station and main transport hub. Great easy quick check-in. Room was spotless and and well stocked with all essentials. Breakfast was slightly chaotic mainly due to number of people trying to come at the same time.

Overall it was a good experience except hotel Wi-Fi is not working at all and it’s a bit noisy in the morning when people walking outside the corridor. The entire deal is good value for money, cafe in the basement is with good service and sufficient food.

good stay Continent traffic Very close to paddington station for you to everywhere

Location is very convenient and close to the Paddington station. No lift access to some rooms is the issue. Otherwise it’s okay.

Good value and great location close to Paddington. Useful free left luggage facility. Spotlessly clean room, good breakfast, friendly and efficient staff. Recommended and would book again.

The location was great and very close to Hyde Park, Paddington station.

good price and room is not bad, but no elevator, a bit hard climbing as the room arranged for us is at the top of the building

The epitome of filthiness, i was welcomed on a bed full of hair, breakfast limited had to go through a pile of dirty cutlery just to find a decent one, location is the only positive aspect

Great location ,price isn’t bad the only problem is breakfast , small rooms but ok. I booked room with breakfast as I had to leave at 7:40 am and they said breakfast starts at 7 am so went downstairs me and 4/5 other people and coffee machine wasn’t turned on and , there wasn’t breakfast set up , I waited 10 minutes and then they started to bring things out , by then I was too late I had to be at a meeting at 7:30 am, so went for coffee and coffee machine wasn’t ready again ,so left without breakfast .If your breakfast starts at 7 am then everything should be ready at 7 am not 30 min after .I believe in that location where the hotel is breakfast should start 6 am or 6:30 .

I usually don't make any comments or reviews about hotels, but I feel compelled to warn people, especially if you're planning to stay for a long time. This hotel was horrible. It was super hot, and the window couldn't be opened properly, making it impossible to cool down the room. The water in the shower drained extremely slowly, so if two people wanted to shower, they had to wait at least 30 minutes for the water to go down. The staff was a mixed bag; while some were nice, others were unhelpful and dismissive. One man, in particular, kept promising, "We'll get it fixed tomorrow," but nothing was ever resolved. The breakfast was awful, and the hair dryer in the room didn't work. When I asked for a replacement, they gave me another broken one. I definitely do not recommend this hotel.

Equipment in bathroom needs maintenance. Staff allowed is to leave baggage after checkout until our flight so we could spend more time around. Room is nice snd pleasant.

Location is ideal for people who wants to go to Winter Wonderland. Hyde park is just a few minutes walk. Stores and restaurants are nearby as well.