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5 star

Hotel Fenix Gran Meliá - The Leading Hotels of the World
4.6/5110 Reviews

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Milla de Oro Madrid|0.92km from Casa de Vacas
As a whole, this property is excellent. My family and I stayed here for one week in April 2022. We stayed in a two bedroom suite on the sixth floor, which was clean, comfortable, and had great views of the Plaza Colon. Amenities were stocked well and things were replenished well daily (expected, but often not delivered in hotels). We were also given access to a lounge on the seventh floor that served breakfast each day and snacks, which was a fun break from sightseeing. Elevators are very slow and small, but that is to be expected of a hotel this age. The location is decent, but not amazing. You are at least 0.7 kms from all the major sightseeing, so be prepared for 25 minute walks each way or use the metro. The reason why this hotel did not earn a 5/5 was because of what happened on the final day of our trip. When we returned, there was a leak in the ceiling dripping water into one of the rooms. It turned out that the water was coming from a terrace jacuzzi and that it was not fixable. We were moved to a lower quality room (same layout, but lower quality) on the first floor (note to hotels: never downgrade your guest). The staff also seemed unapologetic and did not offer any compensation for our trouble. This left us with a sour taste in our mouth and ruined what could have otherwise been an extremely enjoyable stay. Overall, I'd recommend this hotel, but there are definitely other solid options out there too.

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Searching for hotels near Casa de Vacas? Compare room rates and reviews to find your ideal stay.
H10 Puerta de Alcalá
4.2/5103 Reviews
Milla de Oro
We stayed at the H10 Hotel Puerta de Alcalá at the end of May and middle of June. The hotel was very comfortable and well located. We particularly enjoyed the rooftop deck with great views of Madrid and Retiro Park. The rooms were very comfortable, quiet, and clean. On a day trip I mistakenly left my camera bag in a taxi. On my return to the hotel later that day, Juan C. at reception helped me begin communications with the taxi company to try to locate the camera bag. For the next few weeks after I had returned home to Canada, Juan diligently followed up and coordinated with the taxi company, organized payment for retrieval of the camera bag then prepared it for shipment to my home in Canada. He went above and beyond the usual service expected at a hotel and I wanted to point out his excellent assistance. Robert S.
60 Balconies Design
4.6/536 Reviews
Madrid City Center
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One Shot Recoletos 04
4.1/5104 Reviews
The hotel is very stylish and tasteful, the hotel room is very small, there is a garbage can in the bathroom. Very noisy, very poor sound insulation or no sound insulation. No Wi-Fi password for the room was provided at check-in, and when we called and asked, we were told to send an email to us, and we never received this email. Later, we went to the front desk to solve this small problem in person.
Wellington Hotel & Spa Madrid
4.5/5102 Reviews
Milla de Oro
The restaurant is very elegant, silver utensils, breakfast is rich in variety, we are travelling with parents, so the hotel gave us two rooms to the door, and there are doors outside the door to ensure privacy, near the hotel is the Lichi Park. There are subways in the surrounding area. This old hotel has no service and management. The room is quite big. The price is considered to be very high in the luxury hotel. The most satisfactory hotel in Spain is the Wellington Hotel.
Hospes Puerta de Alcalá
4.4/564 Reviews
Overall we stayed in 3 rooms - the first we rejected after one night because the shower was unacceptable with an awful smell of drains emanating from it and there was no bath as alternative. The second they moved us to was much better with bath in the room but it had a shower cubicle which again smelled of drains - we didn't use it. The 3 rd room was a luxury duplex suite after we'd left the city and returned for one more night - yet again the shower smelt awful and they had to send the housekeeper up to pour disinfectant down it. They blamed rain but it hadn't rained on all the days - I blame the construction of the showers - marble slabs with gaps in between where dirt and mould was visible - frankly quite awful. We found the hotel otherwise a bit strange in layout but comfortable, nice terrace bar/restaurant and a good buffet and cooked breakfast. Staff were helpful except for young lady who suggested I needed 40 minutes or more for taxi to train station - I got there in under 5 minutes !
Petit Palace Savoy Alfonso XII
4.3/5104 Reviews
Absolutely loved this hotel. It was perfect for a couple traveling with their children. We stayed for a week, the location was amazing across the street from The amazingly beautiful Retiro park. The staff was great, rooms cleaned very well. We had the included breakfast which was great lots of choices. Can’t say enough about it. Having a junior suite with separate bedroom and huge separate space for sitting and bunk beds was key for us to have a wonderful week! Would definitely return!

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