Elba Madrid Alcalá Reviews

I don’t understand why when I pay over 150€ for the night I cannot get a free bottle of water. How much does it cost? 15 cents? Yet I still gotta pay 2€ from the mini bar. This is not in line with the standing of the hotel. Except from this, great staff and kind attitude towards guests. Nice room and convenient location between Madrid centre and airport.

I really like this hotel. This hotel is conveniently located near Calle Alcala and it is about a 7 to 12 minutes ride from the airport. Suanzes metro station is very near. From there you can use thr Madrid Metro system. The hotel is well maintained and the room was really clean. The breakfast buffet is quite good. The only thing that could be better is to have someone on stuff to help customers carrying their suitcases or opening the elevator etc. I came with two suitcases and two backpacks and it was very difficult to get to my room without anyone helping me. Regardless of this, the hotel is a very good choice if you stay in Madrid. The girls serving in the restaurant were very friendly and efficient cleaning the tables.

About the cleaning of the room, they didn't change any of the dirty towels and glasses, and they didn't clean the toilet, they only cleaned the beds. The behavior of the reception was not friendly at all

Room is way too cold. Due to first room malfunction of heater changed room but new room’s heater also does not work well. Cannot believe it is 4 stars. And key card everytime happen problem (I didn’t put together with my phone together) so had to go back to lobby anytime. stayed several hotels in Spain and this one was worst. 유럽여행중 머물럿던 호텔중 가장 최악. ヨーロッパ旅行中泊まったホテルの中で最悪だった。 欧洲旅游当中最恶心的酒店。 O pior hotel durante meus viagems na tudo Europa.

This is a very nice hotel in an excellent area of Madrid. Safe, clean and close to various restaurants and businesses. The restaurant was great, and prices were decent. Room was spotless and the staff was helpful and friendly. Will stay again in the future.

Nice hotel!!

The service attitude is very good. There is no discrimination against Asians like the service staff in other Spanish hotels. The facilities are similar to those of other hotels of the same level. They are relatively clean and tidy. The breakfast is good and rich.

It cost about 20 euros to take a taxi from the airport. It takes less than 10 minutes to walk from the hotel to the subway station. The surrounding environment is quiet and the breakfast is rich. It is a four-star hotel. Overall, I am quite satisfied. I booked a car with Uber in advance on the day of departure. The driver arrived at the hotel on time. He didn't speak English, but he took us to the airport smoothly. It only cost more than 16 euros.

I highly recommend this hotel. The hotel has a wide variety of breakfast options. Very good!!! The room is in good condition and has a bathtub! Very important for people traveling long distances! The hotel staff is very good!

The hotel was truly luxurious, the employees were very friendly and the restaurant was amazing, the manager was super nice in his service.

It’s a rubbish hotel that discriminates against Chinese people. I was on a business trip with Italian friends. Their room had water and slippers. Not only did our room not have water or slippers, it also didn’t provide drinking water. Environment: Guest house environment, five-star price Hygiene: There are hairs on the towels Service: The attitude is not average. If you ask something, he will ask you what you said, unless you want to order food. Facilities: The air conditioner is basically a decoration and cannot be turned on. I ordered a double bed and got a twin bed, so I can sleep on it or not!

Very satisfied with the hotel. The male staff at the front desk has a very stylish beard. I chose to sit by the window during breakfast. It felt good.

The room is very clean, the service is very warm, and the breakfast is rich and delicious. The environment of Datang is also clean and has an atmosphere. Our colleagues who participated in the exhibition together all stayed in this hotel. The hotel has convenient transportation and there is a subway just outside.

The breakfast is rich and the transportation is convenient. It is very convenient to go anywhere. There are many supermarkets and restaurants, and there are many Chinese people. It would be nice to have free bottled water in the room. During the peak period, the price is more expensive.